SmatBot

RATING:

4.5

(73)

About SmatBot

SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes such as lead generation, surveys, inquiries, appointments, feedback, and suggestions. The platform offers a user-friendly interface to supervisors to set up live chat agents, who can ask customized question types. SmatBot comes with several key features such as text-to-speech, email notifications, two-factor authentication, and data masking, making it an efficient and secure option for businesses. It can be deployed on various platforms like corporate websites, specific landing pages, Facebook Messenger, and mobile applications to suit specific ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SmatBot Pricing

We have Free, Starter & Pro Plans. For more details on our pricing, please reach out to support@smatbot.com

Starting price: 

₹19.00 per month

Free trial: 

Available

Free version: 

Available

You can edit the question in the SmatBot Dashboard
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SmatBot Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SmatBot

1 - 5 of 73 Reviews

User Profile

Vinay

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Value for Money

Best in Class.

PROS

Integrating the product for my requirement was critical to me and the team helped me get the integration done as per requirements with all the changes being made from time to time. Having a video was very important for customer engagement and the team did that very effectively.

CONS

The presentation UI can be made for colourful with impactful colours.

Reason for choosing SmatBot

1. Value for money2. Ease in use3. Team support4. Flexibility

Reasons for switching to SmatBot

Cost and ease of use!

Prabhat

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Easy for non-technical

Connecting health providers to "learn" best practices in addiction Management

PROS

Excellant user friendly interface, easy to develop, navigate, customize

CONS

At this point nothing to point out. The team is working to make it better.

Reason for choosing SmatBot

It is difficult to respond realtime in view of my clinical commitments.

Vendor Response

Hi Prabhat Chand, I am thrilled to hear wonderful feedback. Thanks for choosing Smatbot as your valuable partner. If you have any suggestions or requirements, please feel free to connect with us at info@smatbot.com. Have a great day.

Replied June 2021

Anonymous

11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

SmartBot- ChatBot for Business Need

It was not so bad not so good.

PROS

Amazing software you get the maximum facility.

CONS

The Design of chatbot is not up to the mark. They really need to work on user experince of chat bot.

Vendor Response

Hi, Thanks for your valuable feedback. In fact, Smatbot has got an improvised UI and features now. You can get a 14day trial period for the PRO version or if you have any specific requirement reach us at info@smatbot.com. Thank you.

Replied June 2021

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Smatbot for Business Problems

It is a delightful experience while working with Smatbot for the organization.

PROS

It is easy to integrate, and interface is user friendly.

CONS

It took a lot of effort for to setup a Grocery business where SKU counts are high in number.

Anish

Design, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

SMATBOT Review

SmatBot is very good and competitive to use comparatively from other platforms, with easy templates to start with and customizations according to user-experiences. It is a great to start with at beginning or intermediate level.

PROS

1. Easy to use 2. Smooth integrations 3. Avatar and Customization 4. Readymade Templates

CONS

1. No External API Integration 2. Slow response time 3. Gets crashed sometimes 4. Limited Templates (need more)

Reasons for switching to SmatBot

1. Was not easy to use 2. Pricing was not suitable

Vendor Response

Hi Anish Chowdhury, Really appreciate your time in dropping us your feedback. Smatbot is upgraded with the latest template on its website and improved response time. I would recommend 14days of the PRO trial version to get started. I am sure you get amazed with the features we have and the current market offering are. Feel free to drop us an email with your requirements at info@smatbot.com Looking forward to your email. Have a great day.

Replied June 2021