Speech Recognition Engine

RATING:

4.7

(3)
Overview

About Speech Recognition Engine

LumenVox’s speech and voice solution helps businesses recognize audio and verbalize written text using artificial intelligence (AI), deep machine learning and natural language understanding (NLU) technologies. Teams can turn chatbots into voice bots according to requirements. The platform processes transcribed audio to recognize accents or dialects in multiple languages. It leverages neural networks to add new languages and dialects within the platform.
LumenVox Admin Portal
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Speech Recognition Engine Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Speech Recognition Engine

3 Reviews

User Profile

Irfanudeen

Verified reviewer

E-Learning, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

An Accurate ASR Engine

I'm highly satisfied with the features and functions of LumenVox Speech Recognition Engine. It benefits me a lot in my daily routine, it reduces my training preparation time, documentation time, and policies reading time. The customer support team is so instant and really helpful at needy.

PROS

I surely say that the best about LumenVox Speech Recognition Engine is its accuracy rate. It helps me a lot in creating my sales pitch and documenting it. It catches each and every words clearly including the auto punctuation, and suprise us with the output. I also use this LumenVox ASR to hear audio notes, it accurately convert the documents to high quality audio notes.

CONS

There is nothing to say like disadvantage about LumenVox, the only factor I consider as a downside of LumenVox is it's cost, but that too is on my company's account, so undoubetly it is the best ASR tool since my employment.

User Profile

Mabisha

Verified reviewer

E-Learning, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Impession on usage

PROS

Good reviewsCan be used by everyoneFlexible and customisable product

CONS

It could be developed more to use as user friendlyvery less Negative impression

Susan

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Organized speech recognition tool for best communication practices

Speech Recognition Engine has potential capacity of controlling speech across any business enterprise. It is more powerful and user friendly from deployment stages to implementation. It has enhanced better customer engagements and improved service delivery to our clients.

PROS

This platform has efficient speech recognition systems that can transcribe speech to based on user commands. It is easy to use and setup in an organization. My team can easily set reliable communication channels between the company and our potential customers.

CONS

I have enjoyed great services while working with this tool. I have no negative comment towards its performance.