--- title: "Teneo Software Reviews, Demo & Pricing - 2026" description: "Review of Teneo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/teneo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.com/category/4877-other-artificial-intelligence-ai/) / Teneo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Teneo Review From $0.01 Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Teneo 4.0 [(2)](https://www.softwareadvice.com/live-chat/teneo-profile/#reviews) Pricing Pricing available upon request ### About Teneo Teneo is a cloud-based and on-premise solution designed to help build, test, deploy and manage conversational AI applications. The platform allows administrators to utilize natural language analysis to understand and gain insights into customers' views, preferences and sentiments, improving brand communication. Teneo allows large corporations to build applications, measure KPIs or performance metrics and receive closed-loop feedback to deliver personalized communications. Features of Teneo include multilingual, ad-hoc or scheduled reporting, data collection, product optimization, prioritization and more. Businesses can capture data in both structured and unstructured formats from dialogs and use machine learning to receive proactive improvement suggestions across applications. Teneo includes integration and modularization capabilities, which let administrators integrate the system with various data sources such as Salesforce, SAP, Amazon Alexa, LINE, Bold360, RightNow, WhatsApp and more. Support is extended via phone, documentation and an online forum. ## Teneo User Interface ## Popular Teneo Alternatives Main Product Teneo 4.0 [(2)](https://www.softwareadvice.com/live-chat/teneo-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 3.50Value for money - 5.0Customer support - 4.0Functionality Pricing Available upon request Alternative Product [ChatGenius](https://www.softwareadvice.com/product/535242-ChatGenius/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $29.00 per month Alternative Product [SEO WRITING](https://www.softwareadvice.com/product/517472-SEOWRITING-AI/) 4.8 [(78)](https://www.softwareadvice.com/product/517472-SEOWRITING-AI/#reviews) Ratings Breakdown - 4.87Ease of use - 4.52Value for money - 4.68Customer support - 4.63Functionality Pricing Starting at $19.00 per month Alternative Product [Sloyd](https://www.softwareadvice.com/3d-architecture/sloyd-profile/) 4.2 [(47)](https://www.softwareadvice.com/3d-architecture/sloyd-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 3.97Value for money - 4.37Customer support - 4.09Functionality Pricing Starting at NOK20.00 per month Alternative Product [Workvivo](https://www.softwareadvice.com/voip/workvivo-profile/) 4.7 [(136)](https://www.softwareadvice.com/voip/workvivo-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.64Value for money - 4.77Customer support - 4.41Functionality Pricing Starting at $20000.00 one time Alternative Product [Marky](https://www.softwareadvice.com/product/451266-Marky/) 4.5 [(100)](https://www.softwareadvice.com/product/451266-Marky/reviews/) Ratings Breakdown - 4.74Ease of use - 4.69Value for money - 4.66Customer support - 4.31Functionality Pricing Starting at $39.00 per month ## Teneo Pricing and Plans Starting price: $0.01 Free Trial Free Version Basic $0.01 No plan information available ## Teneo Features - Popular features found in Other Artificial Intelligence (AI) Software Distinct AI Functionality Niche Application Specialized or Emerging Capabilities ## Teneo User Reviews ## Teneo customer ratings - Overall rating: 4/5 - Total reviews: 2 ### Rating distribution - 5 stars: 0 reviews (0%) - 4 stars: 2 reviews (100%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.5/5 - Value for money: 3.5/5 - Customer support: 5/5 - Functionality: 4/5 --- Have you used Teneo and would like to share your experience with others? ### Teneo - conversational AI development platform for global businesses - Overall rating: 4/5 - Reviewer: Maija T. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered We wanted to develop an intelligent, conversational digital assistant that was capable of answering a diverse number of questions in multiple languages. With help of Teneo we have efficiently delivered projects that bring value to the business. With help of experienced professionals from Artificial Solutions, our project team developed an integrated voicebot for Circle K’s fuel distribution call centre in a month - the department is now supported by a technology that reduces up to 50% of incoming requests in the call centre. In customer service department, we are working on a text based virtual assistant that answers to frequently asked questions about Circle K products, services, campaigns, loyalty programs in three Scandinavian languages. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros When we first looked at Teneo we were impressed how much it could do compared with other development platforms we were considering. It was important to us that the platform was user friendly so we could accelerate our plans to involve business users in the development and to deliver one of our core goals — corporate consistency across content, languages and technology. No other vendor could elaborate on how a global company like ours could utilize resources from Europe to deliver a conversational system running in North America. One of the reasons Circle K chose to work with Teneo was because of its master/local approach to languages that allows for a conversational AI application to be built in one language and easily ported to another. Teneo typical allows for 80% of the original build to be used. This helps to significantly increase ROI because less resources are required, and rapid expansion of the conversational application is possible. #### Cons Our conversational AI strategy is managed by a cross functional team, which means that majority of development work is expected to be done by business users rather than tech experts. Teneo development platform isn't particularly user friendly - there's a significant learning curve to become an experienced user. --- ### Leading Conversational AI Platform - Overall rating: 4/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Over the last three years, Teneo has allowed us to reinforce our position as a disrupter in our sector and continue to push the boundaries in customer experience. Artificial Solutions’ robust, flexible platform has enabled us to easily build and go live with multiple conversational applications across a variety of channels, delivering our services to where our customers are already spending time. The platform facilitates conversationally complex interactions with customers; bringing contextual memory, understanding industry-specific & nuanced terminology, and delivering a personalised, engaging and frictionless experience. #### Cons Supports 35 different languages, however if looking to work in smaller markets, does require the development of these additional language resources. --- Showing 1 - 2 of 2 Reviews ## See what companies are saying about Software Advice