# Traq.ai Software Reviews, Demo & Pricing - 2026 > Review of Traq.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/traq365-profile --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Traq.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Traq.ai 2026: Benefits, Features & Pricing Wondering if Traq.ai is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Traq.ai 4.9 [(12)](https://www.softwareadvice.com/live-chat/traq365-profile/#reviews) Pricing Starting at $30.00 per month ### About Traq.ai Traq.ai is an advanced sales platform designed to revolutionize how your sales team interacts with customers, closes deals, and nurtures long-lasting relationships. With our suite of AI-powered features, your team can achieve unprecedented success by leveraging cutting-edge technology and data-driven insights. From recording and summarizing calls to analyzing buyer sentiment and identifying potential risks, Traq.ai equips your team with the tools they need to excel in the competitive world of sales. Following are some of its main features: - Call & video recording: This feature captures every detail of sales calls and video meetings. Salespeople can focus entirely on building genuine connections with customers, knowing that every interaction is securely recorded for future reference. - Custom analysis: Every industry has its unique challenges and opportunities. Traq.ai understands this, and our Customized Analyses feature allows you to tailor call analysis to your specific business context. By extracting critical, industry-specific insights from sales conversations, you gain a deeper understanding of your customers, market trends, and competitors. Armed with this knowledge, your... team can make data-driven decisions, adapt strategies to changing market dynamics, and gain a competitive edge. - Call summary: Traq.ai's Call Summary feature condenses lengthy calls into concise, actionable summaries, providing your team with quick reference guides for each interaction. These summaries ensure everyone stays on the same page and facilitate collaboration among team members. - Sales coaching: Traq.ai's Coaching Library is a valuable resource that captures real-world sales conversations for learning and growth. From new hires to experienced salespeople, access to a diverse array of interactions enables your team to learn from best practices, identify areas for improvement, and fine-tune their approach. - Call score: This feature objectively evaluates the performance of each sales call. By quantifying the quality of conversations and objection handling, the Call Score provides a clear, measurable assessment of sales interactions. This insight helps identify which deals may require additional attention and informs targeted coaching strategies. - Buyer sentiment: Understanding customer sentiments is crucial in crafting sales strategies. Traq.ai's Buyer Sentiment feature employs advanced sentiment analysis to gauge the emotions and inclinations of buyers during sales conversations. - Risk Profile: Traq.ai's Risk Profile feature proactively identifies risks and objections that may arise during sales conversations. By highlighting potential challenges early on, your team can develop targeted strategies to address them effectively. - Follow-up communication: AI-generated follow-up communication feature takes the burden off your sales team by creating professional messages based on previous conversations. By analyzing call data, the AI system crafts personalized follow-up messages, saving time and ensuring consistent, prompt engagement with customers. - Task list: This feature automates task management, ensuring that follow-ups are conducted promptly. By streamlining task assignments and reminders based on call content, the Task List enhances team efficiency and maintains momentum with prospects and customers. Wondering if Traq.ai is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Traq.ai User Interface ## Popular Traq.ai Alternatives Main Product Traq.ai 4.9 [(12)](https://www.softwareadvice.com/live-chat/traq365-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 5.0Value for money - 5.0Customer support - 4.92Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Clari Copilot](https://www.softwareadvice.com/crm/wingman-profile/) 4.7 [(314)](https://www.softwareadvice.com/crm/wingman-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.66Value for money - 4.69Customer support - 4.56Functionality Pricing Starting at $1080.00 per year Get Price Alternative Product [Gong.io](https://www.softwareadvice.com/call-center/gong-profile/) 4.8 [(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.62Value for money - 4.65Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price ## Traq.ai Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Individual $30.00 flat rate, per month No plan information available Professional Plan $60.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Traq.ai Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Traq.ai Activity Tracking AI/Machine Learning Assessment Management Automatic Transcription Autoresponders Call Recording Call Reporting Call Tracking Collaboration Tools Commenting/Notes Contextual Guidance Conversation Intelligence CRM CRM Integration Learning Management Multi-Channel Communication On-Demand Recording Performance Metrics Reminders Reporting & Statistics Scheduled Recording Sentiment Analysis Speech Recognition Task Management Third-Party Integrations Training Management ## Traq.ai Integrations HubSpot CRM Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Webex Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Google Meet Integration rated undefined from -1 review See all 7 integrations ## Traq.ai User Reviews Overall Rating 4.9 Ratings Breakdown 5 92% 4 8% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 5.0 Customer support 5.0 Functionality 4.9 Have you used Traq.ai and would like to share your experience with others? Barney S. Verified reviewer Management Consulting 2-10 employees Used daily for less than 6 months Reviewed July 2023 Time = $. Knowledge = power. 5 The cost/benefit is great. Every sales person/manager/trainer needs to use this type of conversational AI tool set. Traq.ai is the easiest/best I've found so far. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Traq.ai has saved me a tremendous amount of time, allowing me to focus on the actual work of sales, sales training and business development. It's a great tool for individual sales professionals and managers of sales teams. It's gives me greater insight and more actionable information about my customers and sales force. QUICK, EASY, IMPACTFUL. I wish this tool was available a long time ago. Cons: They've added features and I don't really feel as if I'm missing anything. I would like to have some industry specific templates but I believe those are coming soon as well. Reasons for choosing Traq.ai Immediate and easy set-up/integration... great customer support/onboarding.Inexpensive. Read More CP Christina P. Verified reviewer Commercial Real Estate 51-200 employees Used daily for less than 6 months Reviewed August 2023 The Ultimate Sales Meeting Assistant 5 The \[sensitive content hidden\] are hands-on, helping, and willing to create custom reports and the overall support is excellent. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Frees up our time so we can concentrate on selling rather than writing notes and then adding them to the CRM. I personally like the buyer's sentiment analysis to help me understand the rest of my sales process. Cons: It is all great! I do wish it generated the perfect follow-up email to everyone after the call. Reasons for choosing Traq.ai After using other solutions, I found implementing Traq unlocked valuable insights, improved employee performance, and continues to foster stronger relationships with our customers. Reasons for switching to Traq.ai Customer service and call insights. Read More Henning S. Verified reviewer Staffing and Recruiting 2-10 employees Used daily for less than 2 years Reviewed July 2023 Accurate Transcription of Selected Calls of 60+ Minutes 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ad-hoc ability to record and transcribe longer calls with high acuracy. Cons: Some of the features do not apply for our type of calls. Reasons for switching to Traq.ai Like the founder and team at Traq. Read More MH Michel H. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 2 years Review source Reviewed October 2024 Fabulous software and support! 5 The team at Traq is VERY responsive to any requests. Support is above and beyond, even when the user (me) is not doing something correctly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Traq software is easy to set up and use. We record all of our meetings, both external and internal. Traq has been a lifesaver. Cons: I haven't found anything to dislike about Traq. Read More JR Joe R. Verified reviewer Telecommunications 11-50 employees Used daily for less than 12 months Reviewed July 2023 Call recording made easy 5 Overall it is an excellent platform tool for follow up, sales call evaluations, and reminders for those technical or informative conversations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Traq.ai makes everything easier when it comes to conference call recording and transcription. It's a very functional friendly platform with easy to use data transfer options, making it a seamless tool for recording conference calls, transcription, and accompanying sales tools for gauging sales calls for efficiency and content. Cons: There's only one issue I've ever seen and that is the transcriptions that aren't 100%. That seems to be coming from accents, slang, and general clarity of call. But the transcription is very useful for finding the place in the recording that you might want to go back and listen to. Read More jS jeff S. Verified reviewer E-Learning 51-200 employees Used daily for less than 12 months Reviewed August 2023 Made a big change in my sales call and allowed me to coach my sales team 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I appreciate how Traq automatically records all my calls and provides a transcript and analysis, which helps me coach my team effectively. With Traq's scoring system, it's easy to identify calls that require further analysis. Additionally, the program enables me to search through transcripts and verify what was promised on a call with ease. Cons: Traq doesn't have many flaws. The only feature that I like the least is the black box calculation of the call score. Read More AJ Alex J. Verified reviewer Internet 201-500 employees Used daily for less than 12 months Reviewed August 2023 Incredible Product, Even Better Support Team 5 Could not be more positive. Thank you! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Robust feature offering, great training/support team willing to go above an beyond to accommodate. Cons: Nothing that isn't already in the works. Great work team! Reasons for choosing Traq.ai They offered the functionality that we needed and a competitive price. Reasons for switching to Traq.ai Price and poor functionality/customer support Read More AR Armando R. Verified reviewer Health, Wellness and Fitness 51-200 employees Used weekly for less than 6 months Reviewed August 2023 Traq.ai is a must for professionals, sales team members, and managementt 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very accurate call recording, transcription and summarization of the call, minutes, risks and action items. Invaluable to keep track of all important points on calls and frees the user to participate without having to worry about taking notes. Cons: Mobile application is new and initially had trouble breaking out the different voices, especially when they were participating remotely and all their audio came through a conference room speaker. Read More SA Scot A. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Reviewed July 2023 Standard for Company Meeting Minutes and Insights 5 I love the product and we are rolling it out across our company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the insights provided and searchable video feed for zoom meetings. Cons: I have not found anything that we dislike about Traq.ai Reasons for switching to Traq.ai Better features and insights that are actionable. Read More PM Phillip M. Verified reviewer Logistics and Supply Chain 2-10 employees Used daily for less than 6 months Reviewed July 2023 My experience with Traq.AI 5 My ability to capture everything as opposed to missing potential bits and pieces of important information Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: call recording and playback is important Cons: having to copy and paste to clipboard. It would be nice if it was all in one document to save, send, or print Reasons for choosing Traq.ai Only one I knew Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## Traq.ai Popular Comparisons [Fathom vs Traq.ai](https://www.softwareadvice.com/compare/248796-traq365/vs/423207-Fathom/) ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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