TruChat

RATING:

5.0

(2)
Overview

About TruChat

TruChat is a versatile, intelligent chatbot and live chat solution that enables marketers to build multichannel conversational experiences without any coding. TruChat's AI-powered chatbot builder empowers business of all sizes to build, configure and manage their own intelligent customer services via natural language processing. It enables users to create their own branded virtual agents capable of human-like conversations, who are capable of connecting with customers across all major messaging platforms, websites and mobile apps. From a single dashboard, TruChat enables businesses to scale their support operations from one employee to thousands of agents and bots working together.

TruChat Pricing

TruVISIBILITY is a Freemium offering where you pay zero upfront and zero monthly fees while getting a healthy amount of free services each month. For high-usage customers, there is a very small fee for services over the monthly free allotment.

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Available

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TruChat Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TruChat

2 Reviews

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

The Best Conversational Platform Out There

I wanted to provide support to my users on a 24/7/365 basis. I can now do that with TruChat through my website and Facebook page, etc.

PROS

The fact that I can build one chatbot and deploy it to my Facebook page, website, and Twitter makes it easy to create a complex omni-channel bot and maintain it. The natural language processing is easy to use and works great. My TruChat chatbot is able to respond to my customers' questions. I also like the visual flow builder, which lets me create complex scripted flows with drag-and-drop. The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot!

CONS

Not much to complain about. I'd like to see more templates and I know that more are coming.

Van

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

TruChat Review

24-7 response to all of our potential customers

PROS

Intuitive and responsive to all the users. Answers the question 24-7 Excellent Service

CONS

Nothing - worked Perfect for all our users

Vendor Response

Thanks Van. It is a pleasure working with your company. We will work with you to continue to optimize the results of your chatbot so your company can continue to be a leader in your industry.

Replied February 2019