UseChat

RATING:

5.0

Overview

About UseChat

UseChat is an AI-enabled chatbot that answers queries and delivers instant responses to customers, allowing them to extract information in real-time. Key features include customer support, natural language processing, canned responses, a pre-configured bot, and more. The solution also allows executives to customize the chatbot icon, colors, and theme according to their brand manual.

UseChat Pricing

Starting price:

$19.00 per month

Free trial:

Available

Free version:

Not Available

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UseChat Reviews

Overall Rating

5.0

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for UseChat

1 Review

Write a Review

Anthony

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2023

Finally, a way to create a private model chat bot for our site

PROS

We've been searching, like many companies, to find an easy way to take our body of 400+ articles and turn them into an AI chat experience to help our customers and/or our team get answers faster. Our own attempts to create a private AI model didn't that well, and then at midnight on night I can across UseChat, and by 2AM I'd turned all our articles into a chat experience!

CONS

There are a few features that jumped out as being good to add, I can see that since we first signed up some have already been added, so good to see the team launching frequent updates with enhanced features.