Very positive experience. We are able to grow the bot based on our internal needs. The cost and support can't be beat for all the features the tool provides.

It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Their deployment team offers insight on where to focus time and provides resources to go to quickly resolve questions on your own. Truly self service.

No complaints right now - when we have had issues they respond quickly with a plan and their follow through is excellent.

It is really easy to develop and deploy the bot with no code interface. Additionally, Workativ's customer support is excellent.

Overall experience is great. Sometimes we face minor issues, such as bot window size bigger than the screen, but we get a quick engagement from the support team to resolve the issues.

Personalized experiences,Pre-built conversations,Virtual Agent designer Drag and drop to build and test conversations, then customize the look and feel to match your brand.Conversational analytics Gain insight into user behavior and trends so admins can make quick, informed decisions.

Conversational AI + Workflow Automation’ in a single platform solution in addition to Pre-built conversations which further helps in Conversational analytics to Gain insight into user behavior and trends so admins can make quick, informed decisions.Also provides option for customize the look and feel to match your brand.

Third-party channel integrations and limitation of Actionable notifications via Slack, WhatsApp to Send employees actionable alerts and status updates.