SAP Litmos vs Knowledge Anywhere

SAP Litmos has 263 reviews and a rating of 4.21 / 5 stars vs Knowledge Anywhere which has 14 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.21 / 5 (263)
4.61 / 5 (14)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 13, 2021
August 13, 2018
Pros/Cons
  • Pros

  • I've never had any problems using the software.
  • Limos is an adequate LMS which can track SCORM and xAPI compliant content.
  • Cons

  • Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response.
  • Their own rep telling us to do this. No email to their accounts department gets replied to ever.
  • Pros

  • The Knowledge Anywhere staff support has been outstanding.
  • I am able to get in contact with support quickly. They are kind and responsive.
  • Cons

  • I reported this bug over year ago, and it still has not been fixed. Due to this bug, I'm always having to get back with partners who face this error.
  • Also, sometimes problems with audio sync to video, but again, this could be a connectivity issue.
Pricing Range
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2021

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68 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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