Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs.

Litmos is SSAE 16 SOC 1 Type 2 and SOC 2 Type 2 certified. The platform’s open API architecture and prepackaged connectors enable organizations to connect Litmos to their ecosystem. The user interface is consistent across devices, which helps organizations to engage their mobile workforce.

Litmos provides an interface where trainers can directly import content into the application, as well as build courses, assign courses and track the progress of learners. The application is AICC, SCORM, xAPI and Section 508 compliant.

Litmos allows freelancers to monetize courses using pre-packaged e-commerce features or set up an online selling platform using Shopify integration.

Learner home page
Learner home page
Learner home page
Admin home page
Admin home page
Analytics home page
Analytics home page
Login analytics
Login analytics
Learner home page 2
Learner home page 2
Mobile screen
Mobile screen

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



201 Reviews of Litmos

Overall rating

4.0 / 5 stars

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David from Human Performance Institute®

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Adequate, but clunky - better alternatives for the $

Adequate. Not bad, but certainly not good. Decent functionality (a few extra plusses) but a lackluster UX.

Pros

Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).

Cons

UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting.

For the $ spent there are better systems then something that strikes users and admin as just "meh".

Andrew from Vivint

Specialty:  Software / Technology

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Litmos is a big player, though not one investing in innovation.

Much like Cornerstone, Litmos is a good LMS with solid performance. However, they are not pushing towards current or future company needs. They have a nice portfolio of recognizable names they are taking care of, but maintaining current clients seems to be more of a focus for them than stretching their capabilities or solving tomorrow's learning problems.

Pros

They have most of the "must-haves" of an LMS, whether for large or smaller companies. They have been around for years.

Cons

They are resting on their laurels? What they can do, they do well, however they don't seem to be looking for ways to improve their product or innovate like some of the new faces in Learning Management.

Kenneth from Visiting Angels

Specialty:  Healthcare / Medical

Number of employees:  201-500 employees

Ease-of-use

Functionality

September 2018

Excellent Training Platform!

Pros

Litmos is amazingly user friendly to record your own content and add it to the platform! We've been able to get everyone on board utilizing Litmos!

Cons

It took us some time to figure out how to structure our content to allow for easy learning and not becoming overwhelmed by it. The platform itself makes it extremely simple once planned out!

Mat from Human Resources

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Unstable product, worse support

Looking for an LMS? Litmos is not the one.

Pros

We have been using Litmos since they launched. The software is easy to use. That's about the only pro

Cons

- The product is unstable. Our learners will come across issues all the time. Litmos' support dept is not helpful at all (you will get templated responses that are not useful at all).
- Unscheduled maintenance causes havoc
- Custom domains do not support https (pretty much unusable with Chrome now)
- New pricing they've introduced is 1000% of what used to be.

Brett from RENEW Energy Maintenance

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Okay product but TERRIBLE SUPPORT

Rollercoaster, sometimes they're spot on and have the features we need, other times it takes forever to get a known problem taken care of. If I could go back and re-select an LMS, I wouldn't choose Litmos.

Pros

• Allows you to distribute material on a mass basis and track who has and who has not completed
• Learning Paths allow you to group a series of Courses together to assign 1,000's of modules at a time easily
• Modules can have embedded capability to allow you to perform tasks that the LMS does not have built-in
• API integration allows you perform useful tasks that Litmos does not have built in.

Cons

• The Support takes FOREVER to get anything done, even when it is a program glitch, at the time of writing this review I have been waiting 6 months for a fix to a problem that they have identified as a flaw and just have not fixed. This flaw has been debilitating to our Training Program with Litmos.
• Cheating is easy on built-in assessments. When completing assessments on a computer the user can just right-click and go back and re-submit the correct answer. Litmos said they would NOT disable the back-button.
• Learning Paths are the only level of organization that they allow, it would be nice to have "Sub-Learning Paths".
• Reports are still "meh", even after the reporting update. Thankfully there is API integration which allows us to make our own reports from the information on Litmos.

Anne from Food Manufacturing

Specialty:  Food / Beverage

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Litmos Review

Pros

The communication in between the end user and administrator is very convenient. A very user-friendly and efficient software to use for both consumers.

Cons

No cons for now. I can only say that there's always a room for improvement. Would be glad more for future references.

Sheryl from K08 Sounds

Specialty:  Media

Number of employees:  2-10 employees

Ease-of-use

Functionality

July 2018

Great for Teachers

Pros

Great to use to communicate with students. The ability to upload documents and easily provide feedback streamlines tasks for teachers and the customer service reps are very helpful!

Cons

The reports need to include more features like time tracking and attachable documents for what I am trying to do.

Nikkol from LearnHouse

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Decent

Pros

We when first started our small business this was a good alternative for us. There were very few light users LMS plans available.

Cons

The price. Their prices kept going higher and higher and we had no alternative other than discontinuing our subscription.

Not great customer support. We had to follow up more than once before our account was closed.

Response: Litmos, Litmos by CallidusCloud

August 2018

Hi Nikkol, We appreciate your feedback regarding pricing. The more we add new features, functionalities, product releases and members to our ever-growing team, it is a natural occurrence for pricing to occasionally increase. With that said, our award-winning LMS is known for being more cost-effective than many of the other 1,200 vendors in the space. Best of luck and hopefully you will consider Litmos again the future. Allison

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Litmos has been a dream LMS for our newly formed training department.

The ability to engage with our learners and keep track of their progress so they have something to show for all their hard-work is probably the biggest one. The amount of content that is made available from Litmos, the support they provide both from the technical stand point and just in general as you are trying to figure it out, the people who really value their clients...I could just keep going. All around, Litmos goes above and beyond any of the other companies I have worked with in their effort to help us be successful and meet our goals.

Pros

It is easy to use and customize. On the back-end, it is intuitive and laid out easily with lots of support to help along the way in the Dojo. For the user, it is simple as point and click. There isn't a lot of guess work or trying to figure out which screen to be on- which for a company that has a lot of people ho are not technologically advanced is a huge plus.

Cons

The reporting. That is the one area that isn't as intuitive or clearly laid out. And some of the reports that I want are either not there, or not easy for me to track down and find to use.

Response: Litmos, Litmos by CallidusCloud

August 2018

Thanks for the positive feedback! We are glad you find our product intuitive and easy to use. Our reporting will continue to have updates and improve in future product releases. It is a pleasure to go above and beyond for great clients! Best, Allison

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

July 2018

Good Software for mobile learning for lot of customization option available.. Server is super fast..

Mobile based learning for all retail staff.

Pros

All formats supported.
Super fast sever
Multiple application customization option
Customized reports

Cons

End to end LMS solution is missing
Back-end support can be improved
Overall good. 8/10
Can't think of anything else.

Response: Litmos, Litmos by CallidusCloud

August 2018

Thanks for the review!

Jason from Sabre Corporation

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Robust Learning Management Solution. Solid foundation for Sales eLearning system.

Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales colleagues as they join.

Pros

Rich mobile capabilities for access from anywhere. Strong tracking of what the users actually did in the course. Good support for engaging and interactive content. Nice ability to string courses together into learning paths (i.e. curriculum) to form a complete enablement on a topic.

Cons

Occasional glitch in recording course completion if exits by closing window. No support yet to take course offline (but supposedly coming soon).

Response: Litmos, Litmos by CallidusCloud

August 2018

Hi Jason, Thank you for the review, this is great feedback. We will continue to make updates to Litmos and hope that it satisfies your business needs for many years to come. Best, Allison

Erik from MPI Training

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Its been a great first year. We are very happy we made the decision to go with Litmos.

Pros

The ease of use with for the general user and the advanced options that are available to account owners to customize things the way you need to use them.
Access to many different ways to view and download reports was another big reason we decided on Litmos.
They seem very dedicated to listening to their customers and providing updates so they can keep offering the best product they can produce.

Cons

I could be picky and list a few features that would benefit the way we use the LMS but they are all little things. Plus, Litmos already has a dedicated site for account owners to post and view new ideas and everyone gets a chance to vote on them. As soon as they get enough votes, they work on implementing it on their next update.
If you are reading this doing the researching part. I would suggest to do the trail account on as many as you can to see the difference in features offered and quality of the product. Its the only way you will find out what is out there and what is going to work best for you and your company.

Response: Litmos, Litmos by CallidusCloud

August 2018

Thanks for the note, Erik! This is great feedback for our product team. I will make sure they receive this as well. Cheers!

Jane from Allocate

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great company with a professional and helpful staff and a product that does what it says

onboarding our new starters and CPD for all our staff

Pros

Easy to use both as an end user and administrator and very intuitive. our end users find it easy to sign up to courses and love the look and feel of Litmos

Cons

I haven't found anything yet but if I had to say one thing it would be to make assessment marking more granular

Response: Litmos, Litmos by CallidusCloud

August 2018

Thanks for the review, Jane. We are thrilled you have had great success using Litmos. Best, Allison

Eve from Gainsight

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Outstanding support. Easily integrates with SFDC and our SSO.

Pros

Ease of uploading content, creating teams, learning paths, self-serve for certification and other content. Ease of updating content. User-friendly. Rapid response when support is needed. A quick switch from Admin to Learner interface to test content. Ease of generating reports.

Cons

Not much I don't like. Sometimes would like specific reports and built-in drag and drop in the assessment builder. Can overcome with hot-spots.

Response: Litmos, Litmos by CallidusCloud

August 2018

Thanks for the great review, Eve! It is always a pleasure working with you. Cheers to a continued partnership for many years to come! Allison

Melissa from PL Labs

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Disappointed in the product and the customer service

Pros

The Dashboard for admins is helpful and the ability to pull custom reports .

Cons

We have had 3 sales reps in the last 12 months with horrible customer service. The last one was handling our increase in user licenses and left multiple voicemails saying if we don't sign the contract prior to the end of month for his commission then he would not be able to apply the discount. The rep also did not cancel a package that was added onto the subscription and when the new rep was informed, they tried to say that they pulled his emails and it was never discussed. When I sent her the email conversation which did specifically say to cancel the package, they came back saying "sorry, we can't do anything about it until november so you still have to pay the amount.." Then they offered a free "Automation Bundle" which is more insulting since that automation bundle should be standard with every subscription. If i have a training platform that I have to make my own training courses for and then manually handle all administrative aspects... what is the point? You have to pay for automation and you have to pay to use any course you don't build yourself. We will be choosing a different vendor since hearing similar experiences from other companies.

Response: Litmos, Litmos by CallidusCloud

August 2018

Hi Melissa, I am so sorry you haven't had a pleasant experience so far using Litmos. We are rated #1 in customer satisfaction and want to make sure we understand this situation better so we can get to the bottom of this. Please email me directly at allison@litmos.com. Best, Allison

Elizabeth from Online training school

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Purchased Litmos 6 months ago and still not working

Pros

It's easy to upload videos and the ability to customize the color creates a consistent branding experience between the website and Litmos.

Cons

I provided the exact requirements needed for the LMS system (as they were written out and approved by the department of education). One of the requirements is a LMS that requires some courses be taken prior to other courses as well as have groups of courses that can be taken in any order. When building the programs in Litmos, the prerequisite function didn't work and the Assign doesn't have enough functionality and our company had too many classes (there is a maximum number allowed). Six months later, 15+ technical and sales rep calls and the problems still exist. I am manually assigning classes to all students, 4x per day. Instead of doing my job, I am essentially a manually LMS system until I can get a working solution or pay for another LMS system. I've requested 3x to speak to someone else but my only contacts are the technical help desk and my sales rep.

Response: Litmos, Litmos by CallidusCloud

July 2018

Hi Elizabeth, Customer satisfaction is very important to us and we are sorry you haven't had a positive experience thus far. Please email me directly at allison@litmos.com and we would like to look into this further. Best, Allison

Felix from corporación Estelio

Specialty:  Education

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

with this Software the creation of educational content is fast, agile and simple ..

Pros

I love the look and interface of Litmos, it's fresh, very up-to-date ... for all the complete reporting module, it's exceptional, the whole system works almost as if you were using a tutorial, it's very simple and animated ... I like how easy it is to upload information such as Power Point presentations, videos, recordings and scorm ... the price is very competitive, it has no comparison with other services. The support teams, sales and account management are incredible.

Cons

the integration with other systems is not as efficient, the personalized reports can improve, I feel that they are very limited or difficult to create, some modules of the program are not so intuitive , in the security module, configuring the privileges of the users can cause a bit of confusion.

Andrew from LCE

Specialty:  Engineering

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Litmos is a good go-to

Pros

I have found Litmos to be remarkably easy to use. It was a good, modern looking interface. The functionality has given us everything we have needed so far, and recent upgrades have improved it even more. A good bang for your buck.

Cons

They could have more videos and tools for purchase, but they have expanded that since we first started using Litmos.

LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

We are moving away from Litmos after having used it for 3 years.

Fast deployment of eLearning business - but is now looking for another platform.

Pros

Have used it for offering paid customer product training on our products. Has 1000+ users in the system right now.
Pricing is reasonable.

Cons

Too much manual work steps due to lack of integration / APIs for automation.
No support for a "subscription" model with renewable access to a number of courses (ie. recurring revenue model).
Poor responsiveness towards extension requests.

Response: Litmos, Litmos by CallidusCloud

June 2018

Hi there, That is unfortunate that you will be switching learning platforms after using Litmos for 3 years. I would encourage you to set up some time to review our system with your dedicated Account Manager and see what we can do to help you reconsider this switch. As always, our award-winning support team is here to assist at any time as well. Cheers, Allison

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Clean UI, cost effective, but really lacking in features and integration

Pros

This was selected for use at two different orgs I've worked for, and it was given preference based on the cost effectiveness and user interface. The admin panel is easy to navigate, fairly intuitive for a basic user as well, and has some basic integration.

Cons

Beware what you're told you can do with this during the sales and demo process. We had a lot of issues when it came to using their API for some integration. Customization requires a pretty knowledgeable person to work through and test a lot of coding, and when things do not work as expected you're hard pressed to get a solid answer from the community or your dedicated account manager. The reporting engine has improved some, but still really needs a lot of work to produce useful data. While cost effective, I don't think I'd want to implement this particular product a third time.

Response: Litmos, Litmos by CallidusCloud

June 2018

Thank you for leaving Litmos a review and for your feedback regarding our platform. Our ease-of-use is what makes Litmos stand out among the many other LMS's on the market. Our integrations will continue to improve in the near future, but I will make sure to provide this feedback to our product team. Feel free to email your Account Manager or our support team at any time if you ever have any issues and we are always happy to help. Best, Allison


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