Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs.

Litmos is SSAE 16 SOC 1 Type 2 and SOC 2 Type 2 certified. The platform’s open API architecture and prepackaged connectors enable organizations to connect Litmos to their ecosystem. The user interface is consistent across devices, which helps organizations to engage their mobile workforce.

Litmos provides an interface where trainers can directly import content into the application, as well as build courses, assign courses and track the progress of learners. The application is AICC, SCORM, xAPI and Section 508 compliant.

Litmos allows freelancers to monetize courses using pre-packaged e-commerce features or set up an online selling platform using Shopify integration.



210 Reviews of Litmos

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 210 reviews

December 2018

Roland from Nickel Keynesbury

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

UNIQUE LEARNING MANAGEMENT SYSTEM

Pros

fantastic cloud based learning management software. very Flexible and very easy to use.its ability to generate quick report is top notch. Affords you the ability to engage with learners as well as track track their progress.

Cons

Not much i don't like. occasional Log in difficulties and some buttons not working. aside this would highly recommend this program because it has been very successful implementing this program in my organization.

December 2018

Karen from Adaptive Insights

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Looks great and easy to use

We looked at over 40 LMSs and we're very happy with our decision to go with Litmos.

Pros

User friendly, not complicated, looks good, customers and end users have had a great experience. Easy to set up learning paths and courses.

Cons

Reporting needs to be much more robust. Our previous LMS, though it was horrible, surprisingly had a great reporting feature.

November 2018

Preston from US Space and Rocket Center

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Loved this program!

Pros

This program was fantastic when we needed to push out company training when we have hundreds of employees that are hard to all get together at the same time.

Cons

I understand the reason behind having limited subscriptions but it would be nice if we could have more subscriptions in order to get more employees in on the training.

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Thanks for the great review, Preston!

November 2018

Rebecca from Center for Disability Services

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

LITMOS for tracking employee training

Works well to assist in making a manual process less manual

Pros

Easy way to quickly know what employees are in compliance with mandatory trainings

Cons

some challenges with reporting accurate data, variations in reports

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Hi Rebecca, Thank you for the great feedback. We will continue to make updates to our platform on a monthly basis and hope to continue to support your company's learning needs. Cheers! Allison

November 2018

Danielle from insurance

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Litmos worked for us

Overall we were happy with Litmos until our business need expanded

Pros

Our organization enjoyed how easy it was to implement as well as use the software from both an admin and learner perspective.

Cons

I wish their customer support had been more responsive. I was looking for a feature or option for multiple domains and never received an answer. I also wish the reports had more customization options.

November 2018

Angela from Lions Clubs International

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Great, user-friendly system.

Just like with WYSIWYG design tools, simplicity sometimes comes at a price. The knowledge-base and support team has been great to work with so far. For anyone considering a purchase, I would recommend that you devote a lot of time to detailing your use case and ask for proof of concept prior to signing just to ensure the functionality you are looking for is all here. For those organizations with only one language, you'll be hard-pressed to find a system that's easier to deploy.

Pros

This system is very user-friendly and straightforward to get up and running with. It comes with a lot of great features, options for automating complex processes, and publishing content in it is a dream. Everything launches in-frame, so there is no need to explain to your users how to shut off their popup blockers, it looks beautiful on mobile browsers, and it's just generally fun and easy to use.

Cons

Although we are still very much in the learning and setup phase of our implementation, Litmos's ability to support content and team structures in several languages seems more like a work-around than a product designed to support a multilanguage environment. I know they're working on enhancing multilanguage support and functionality, but it could be better.

Also, I wish you could easily rearrange the team structure.

November 2018

Izabela from Legacy.com

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Good for what we need!

Pros

It is easy to use and to update. Our employees seem to have no issues logging in and taking the courses.

Cons

There are occasional code changes. This causes an issue for us sometimes, but we call and get it fixed.

November 2018

Elizabeth from Wallenstein Feed and Supply ltd

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

3 of 5

November 2018

Exceptional learning management system

Pros

I like the ease of use and the ability to design and generate quick reports. Customer service is pretty good too.

Cons

Their help guides all need to get updated. And any downtime with the server or system should be reported as quickly as possible to all customers because it is crucial to their and our business

October 2018

Chandrakant from MicroGenesis Learning Pvt. Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

October 2018

One of best LMS platform

Pros

Litmos provides the responsive and easy to use user interface for both learner and Administrator. Role based login, custom reporting and API support makes it more powerful. You can have a custom URL of your own choice along with some prebuild learning courses.

Cons

As of now, the Litmos mobile app may not meet your expectations but you can choose to browse the Litmos platform using latest web browser.

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Hi Chandrakant, Thank you for acknowledging Litmos as one of the best LMS platforms! As always, please reach out at any time and we are always here to help. Best, Allison

October 2018

David from Human Performance Institute®

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Adequate, but clunky - better alternatives for the $

Adequate. Not bad, but certainly not good. Decent functionality (a few extra plusses) but a lackluster UX.

Pros

Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).

Cons

UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting.

For the $ spent there are better systems then something that strikes users and admin as just "meh".

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Hi David, Thank you for leaving Litmos a review. We take these very seriously and I will make sure the product team has your feedback so that we can continue to be the #1 learning platform on the market. Cheers, Allison

October 2018

Andrew from Vivint

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Litmos is a big player, though not one investing in innovation.

Much like Cornerstone, Litmos is a good LMS with solid performance. However, they are not pushing towards current or future company needs. They have a nice portfolio of recognizable names they are taking care of, but maintaining current clients seems to be more of a focus for them than stretching their capabilities or solving tomorrow's learning problems.

Pros

They have most of the "must-haves" of an LMS, whether for large or smaller companies. They have been around for years.

Cons

They are resting on their laurels? What they can do, they do well, however they don't seem to be looking for ways to improve their product or innovate like some of the new faces in Learning Management.

September 2018

Kenneth from Visiting Angels

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Excellent Training Platform!

Pros

Litmos is amazingly user friendly to record your own content and add it to the platform! We've been able to get everyone on board utilizing Litmos!

Cons

It took us some time to figure out how to structure our content to allow for easy learning and not becoming overwhelmed by it. The platform itself makes it extremely simple once planned out!

August 2018

Mat from Human Resources

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

Unstable product, worse support

Looking for an LMS? Litmos is not the one.

Pros

We have been using Litmos since they launched. The software is easy to use. That's about the only pro

Cons

- The product is unstable. Our learners will come across issues all the time. Litmos' support dept is not helpful at all (you will get templated responses that are not useful at all).
- Unscheduled maintenance causes havoc
- Custom domains do not support https (pretty much unusable with Chrome now)
- New pricing they've introduced is 1000% of what used to be.

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Hi Mat, I will make sure our product team receives this feedback. Our support team works hard 24/7 to make sure our customer's are well served. Please reach out to your Account Manager at any time if you need additional support. Best, Allison

August 2018

Brett from RENEW Energy Maintenance

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

Okay product but TERRIBLE SUPPORT

Rollercoaster, sometimes they're spot on and have the features we need, other times it takes forever to get a known problem taken care of. If I could go back and re-select an LMS, I wouldn't choose Litmos.

Pros

• Allows you to distribute material on a mass basis and track who has and who has not completed
• Learning Paths allow you to group a series of Courses together to assign 1,000's of modules at a time easily
• Modules can have embedded capability to allow you to perform tasks that the LMS does not have built-in
• API integration allows you perform useful tasks that Litmos does not have built in.

Cons

• The Support takes FOREVER to get anything done, even when it is a program glitch, at the time of writing this review I have been waiting 6 months for a fix to a problem that they have identified as a flaw and just have not fixed. This flaw has been debilitating to our Training Program with Litmos.
• Cheating is easy on built-in assessments. When completing assessments on a computer the user can just right-click and go back and re-submit the correct answer. Litmos said they would NOT disable the back-button.
• Learning Paths are the only level of organization that they allow, it would be nice to have "Sub-Learning Paths".
• Reports are still "meh", even after the reporting update. Thankfully there is API integration which allows us to make our own reports from the information on Litmos.

Response from Litmos of Litmos by CallidusCloud

Replied December 2018

Hi Brett, Thank you for the review. Our support team has doubled in the past few months to make sure our customer's are taken care of. Hopefully things change for the better - we are always here to help. Best, Allison

August 2018

Anne from Food Manufacturing

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Litmos Review

Pros

The communication in between the end user and administrator is very convenient. A very user-friendly and efficient software to use for both consumers.

Cons

No cons for now. I can only say that there's always a room for improvement. Would be glad more for future references.

July 2018

Sheryl from K08 Sounds

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

July 2018

Great for Teachers

Pros

Great to use to communicate with students. The ability to upload documents and easily provide feedback streamlines tasks for teachers and the customer service reps are very helpful!

Cons

The reports need to include more features like time tracking and attachable documents for what I am trying to do.

July 2018

Nikkol from LearnHouse

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

July 2018

Decent

Pros

We when first started our small business this was a good alternative for us. There were very few light users LMS plans available.

Cons

The price. Their prices kept going higher and higher and we had no alternative other than discontinuing our subscription.

Not great customer support. We had to follow up more than once before our account was closed.

Response from Litmos of Litmos by CallidusCloud

Replied August 2018

Hi Nikkol, We appreciate your feedback regarding pricing. The more we add new features, functionalities, product releases and members to our ever-growing team, it is a natural occurrence for pricing to occasionally increase. With that said, our award-winning LMS is known for being more cost-effective than many of the other 1,200 vendors in the space. Best of luck and hopefully you will consider Litmos again the future. Allison

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Litmos has been a dream LMS for our newly formed training department.

The ability to engage with our learners and keep track of their progress so they have something to show for all their hard-work is probably the biggest one. The amount of content that is made available from Litmos, the support they provide both from the technical stand point and just in general as you are trying to figure it out, the people who really value their clients...I could just keep going. All around, Litmos goes above and beyond any of the other companies I have worked with in their effort to help us be successful and meet our goals.

Pros

It is easy to use and customize. On the back-end, it is intuitive and laid out easily with lots of support to help along the way in the Dojo. For the user, it is simple as point and click. There isn't a lot of guess work or trying to figure out which screen to be on- which for a company that has a lot of people ho are not technologically advanced is a huge plus.

Cons

The reporting. That is the one area that isn't as intuitive or clearly laid out. And some of the reports that I want are either not there, or not easy for me to track down and find to use.

Response from Litmos of Litmos by CallidusCloud

Replied August 2018

Thanks for the positive feedback! We are glad you find our product intuitive and easy to use. Our reporting will continue to have updates and improve in future product releases. It is a pleasure to go above and beyond for great clients! Best, Allison

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Good Software for mobile learning for lot of customization option available.. Server is super fast..

Mobile based learning for all retail staff.

Pros

All formats supported.
Super fast sever
Multiple application customization option
Customized reports

Cons

End to end LMS solution is missing
Back-end support can be improved
Overall good. 8/10
Can't think of anything else.

Response from Litmos of Litmos by CallidusCloud

Replied August 2018

Thanks for the review!

July 2018

Jason from Sabre Corporation

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

July 2018

Robust Learning Management Solution. Solid foundation for Sales eLearning system.

Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales colleagues as they join.

Pros

Rich mobile capabilities for access from anywhere. Strong tracking of what the users actually did in the course. Good support for engaging and interactive content. Nice ability to string courses together into learning paths (i.e. curriculum) to form a complete enablement on a topic.

Cons

Occasional glitch in recording course completion if exits by closing window. No support yet to take course offline (but supposedly coming soon).

Response from Litmos of Litmos by CallidusCloud

Replied August 2018

Hi Jason, Thank you for the review, this is great feedback. We will continue to make updates to Litmos and hope that it satisfies your business needs for many years to come. Best, Allison