About Cezanne HR

Designed for 100 - 5,000 employees, Cezanne HR is a modern feature-rich human resource (HR) solution for UK & global businesses purposely designed to be easy to adapt and cost-effective to deploy.

With integrated modules for core HR (including training admin & compliance), onboarding. performance management, absence management, recruitment, time tracking and career and succession planning, it has everything needed to streamline and improve HR, putting HR in control, empowering line managers and connecting and engaging employees.

Other features include free quick-start services, automatic updates, free support, and an open API. The system is GDPR compliant and ISO27001 certified and hosted by AWS within the EEA.

The system is available in English (...


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77 Reviews of Cezanne HR

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(38)

38

4 stars

(35)

35

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

September 2016

Michelle from Volt (Europe)

Verified Reviewer

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

An All Round Helping Hand - Excellent HR Software Solution

Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend.

Pros

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Cons

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

March 2021

Louise from Bloom Procurement Services Limited

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Excellent value for money with an excellent support service

Pros

The product has a very friendly user interface. The main thing with an HR system is that it has to be intuitive for the end user, so that they are not discouraged from using it. Cezanne is very basic to the end user, but allows the HR user to record a significant level of information and detail. The training is worth the investment; rather than using dummy data, you use your own data to introduce core information and then are trained using your own data. The training we received was delivered in a very calm and thorough manner, with constant check ins on our understanding. Like any software, it wouldn't be possible to implement without the training (unless you're experienced in doing so), but to make the introduction of our data part of the training not only helped consolidate learning, but saved us time later. There are certain back end settings I would not have even attempted without this. The import features allow you to import almost any data, saving significant time. The HR user interface is broken down in key areas. At first, you spend time looking for where certain functionality lives, but once you get used to it, it's fine. The support service is excellent; the answers are clear, with direction towards the Cezanne Help Centre for future where applicable, and the time to respond (even on a low priority) is short. The support team are helpful and friendly, and the Help Centre is detailed. There is also a feature for you to raise ideas for future development.

Cons

Sometimes searching for the right help article in Cezanne Help Centre can be tricky. We find the reporting functionality a challenge. To pull what it is you are looking for and create reports across different data sets isn't always straight forward, however we are yet to invest any of our training in this area. When an import fails, the error messages are not clear and sometimes you have to raise a support ticket to understand what the error message means. That being said, as I already mentioned, the support team are excellent.

Reasons for Switching to Cezanne HR

We already had an off the shelf HR system with no ability to modify to suit our needs. In addition, we were looking for a system to manage performance reviews and objectives. Having the core HR functionality (people records, absence, document storage) plus this was a minimum requirement. What we have also gained as part of our longer term plans is the ability to improve our onboarding experience by adding the onboarding module, plus plan for the longer term strength of our teams with the career and succession planning module.

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

2.0

Functionality

4.0

January 2019

An adequate HR website that suffers from many minor issues

Cezanne has by and large improved the HR experience here, however a large part of this is due to how poor it was before Cezanne. This is a great idea, with good ideas, that sadly falls short of the mark when considering user function.

Pros

This software makes it easy to contact my company regarding sickness/annual leave/working from home/etc and provides a nice tracker to show exactly how many days I have taken, and, regarding annual leave, how many I have left. The Dashboard is useful for showing a brief overview of everything I have on there, such as unfinished tasks which is a useful reminder. From a management position it is useful as it allows the review of all employee's absences from one location and provides historical evidence of this. Reports on Starters/Leavers are available via email

Cons

Many small issues with the software and the support team. The absence forms are unwieldy and could be greatly improved. One of the greatest improvements that could be made would be the removal of the redundant "OK" button on the absence request form as it literally serves no purpose. The Save button saves it, the Submit Request button submits it, the OK button tricks users into thinking something has been done. The Website itself is somewhat slow to load certain forms however this is manageable. The Home button is simply the Cezanne logo - inexperienced users might struggle to find this. When arranging leave, whether sickness or annual, I need to confirm that my co-workers can cover my shift, Cezanne does not appear to offer any means of CC'ing a co-worker in to the request which would be extremely useful. As a member of IT I require reports regarding Starters and Leavers from Cezanne - these are provided, however expire after a single opening of the link. I appreciate this is for security purposes, however a password protected document would achieve the same aim without totally wiping the data, often requiring re-sending of the email. On certain users in the office Cezanne simply does not work on Internet Explorer and though the support team was contacted several times no fix was ever found. I simply had to install Chrome on each users computer to get it working, however this is suboptimal as IE is the company standard as Chrome cannot be limited so easily.

Response from Cezanne HR

Replied January 2019

We agree with you that the OK button on the absence form is confusing. It is going to be removed shortly (and some other improvements made to this area). However, ii sounds as if a number of the issues you mention ¿ such as the logo, reports and team calendars - could be down to the way that your system is set up. If you could let me have your contact information, I can ask someone from our services team to get in touch to set up a call with you and your HR admin. They¿d also be keen to understand the issues you mention with IE as we work hard to make sure the Cezanne HR runs well in all of the modern browsers. We are also working on a more significant refresh of the user interface and would be keen to get some feedback from you. If you are happy to participate in our client research, please let me know.

April 2021

Jon from Aztec Event Services Ltd

Company Size: 11-50 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Cezanne HR review

We have worked with Cezanne for a number of years and are impressed with their customer service and dedication to improve and constantly evolve their product.

Pros

The product is easy to use and customise according to the organisation's requirements. Processes are effective and efficient. Submitting support tickets is straight forward and the customer support team are a dedicated group of staff intent on providing excellent response times, advice and solutions to our needs. The development team are constantly striving to make useful improvements to the software

Cons

So many functions available that we haven't fully tapped into the resources that are at one's fingertips!

Reasons for Choosing Cezanne HR

Price, options available, support available through Cezanne Help Centre

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

CezanneHR, why it's a good thing for us all...

Pros

Having been apart of the team in my business to introduce CezanneHR, coming from nothing at all, we were pleasantly surprised how accommodating the Cezanne support staff were to assisting us on boarding. At times our hand was held, especially through some complex "approval" workflows scenarios but it all got there in the end. We very much like that there is an iOS app, being all Apple users. The app is updated fairly frequently and is responsive even on some older models like the iPhone 5s.

Cons

I feel CezanneHR could benefits from a 'face lift' of sorts. It seams its been stuck with the same user interface for some time now, and although the web and iOS app are mirrors in looks and feels, it almost certainly has an outdated charm about it when comparing to competitiors.

Response from Cezanne HR

Replied December 2018

Thank you so much for posting a review of Cezanne HR. We¿re currently working on a refresh of the user interface and would love to get some feedback from you. If you are happy to participate in our client research, please get in touch with the support team.