CredSpark

RATING:

4.8

(25)

About CredSpark

CredSpark is an AI-powered business development assistant. It helps sales and marketing teams research prospects, generate leads, and have more engaging conversations. CredSpark caters to B2B companies across various industries. CredSpark features an intuitive mobile app that provides on-the-go access to prospect data and talking points. Its proprietary BanterTM technology generates personalized conversation starters and suggested responses during calls and meetings. CredSpark also identifies new leads from public data sources and social media, then enriches that data to highlight the most sales-ready accounts CredSpark combines machine learning with human feedback to continuously improve its knowledge and recommendations over time. An in-house team of researchers and...
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CredSpark Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CredSpark

1 - 5 of 25 Reviews

User Profile

Joyce

Verified reviewer

Publishing, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Good product made great because of customer support

PROS

Easy to use, versatile for survey and lead gen applications. Customer support team is responsive to feedback always eager to help develop solutions.

CONS

Reporting is minimal but adequate for my applications.

Vendor Response

Thanks for your feedback! We also appreciate your team helping us with insights on the kinds of reporting improvements you were looking for. We look forward to continuing to improve our product to support your business needs...and drive additional revenue!

Replied March 2023

Jennifer

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

CredSpark- a Total Win

PROS

CredSpark has transformed how we deliver learning surveys and assessments by providing a variety of engaging and customizable experiences as well as valuable insights and reporting capabilities.

CONS

We are completely satisfied with CredSpark.

Vendor Response

Thanks for this feedback, Jen! We are happy to know how useful the app has been and look forward to continuing to support your initiatives in the future.

Replied December 2023

Byron

Publishing, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2019

Viable, cost-effective solution

It was a solid option for our basic needs. If we were to expand the line of business it was used for, I would look for another solution.

PROS

It gets the job done and is inexpensive. There is not robust functionality, but it delivered the features we needed.

CONS

It was not incredibly intuitive and we had several instances where we needed to contact support to execute what we thought were straight forward requests.

Vendor Response

Thanks for your feedback, Byron. We reached out to you via email so we can get a more detailed list of the functionality you'd like us to add. (You might need things that CredSpark actually can already do, but maybe aren't sufficiently clearly discoverable.) Anyway, your input is gold so hope we can connect! Cheers, Lev

Replied July 2019

Jessie

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Overall great experience with CredSpark!

Overall my experience with CredSpark has been great, especially working with Gabi who is always so responsive, kind, and helpful!

PROS

CredSpark has been an essential tool in gaining insight into our audiences and making sure they are receiving the resources they need. It's also a great feature for website engagement and interactive content, which can set a website apart from others!

CONS

Not being able to design analytics -- I think it'd be beneficial to be able to change the colors in the graphs so that when we include it in reports we can make it branded.

User Profile

Jason

Verified reviewer

Publishing, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Great product that allows us to integrate polls and quizzes within our editorial content.

More engaging content experience that allows readers to provide opinions or test their knowledge on a subject. Also provides a number of sponsorship opportunities for customers that are closely aligned with our editorial content.

PROS

The quality of the user experience is best in class. The polls and quizzes provide a positive user experience within site content that is also designed to encourage conversions. This is a tool that both enhances the engagement of our content and provides an unique sponsorship opportunity. One of my favorite engagement tools within the product is the ability to easily generate HTML for an email that allows the reader to answer the first question of a quiz in an email and is automatically redirected to the article page on question 2. The frequency of new feature introductions is also a big positive. CredSpark is very good at acting quickly on suggestions to improve the product.

CONS

While creating a poll or quiz is simple and intuitive, some of the more advanced and interesting features require some effort and experimentation to master. It is an easy tool to introduce to new team members, but the learning curve to become a fully independent user can be frustrating.

Vendor Response

Thanks for this feedback! We love seeing clients embrace novel ideas like embedding questions in emails and appreciate all the innovative ways you have explored using interactive content!

Replied March 2023