Cornerstone LMS Software

Cornerstone LMS Software

Find out more:

35

Recommendations

Find out more:

About Cornerstone LMS

Cornerstone Learning helps you provide a connected learning and growth experience for your people. Create a personalized development and growth experience that inspires people and accelerates transformation. Get a solution designed to dynamically understand your users, connect them to personalized opportunities for growth and help them develop the skills that will get them here to there. Help your organization and your people to meet the future ready — by reuniting your people, your business and your tech and empowering everyone to adapt, grow and succeed — together. ...
Close

Image 1 of 6

Web sourced content

Cornerstone LMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 212 reviews

Angie

Company size: 1,001 - 5,000 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Trying out a new LMS!

User Profile

Mark

Verified reviewer

Company size: 501-1,000 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

December 2021

CSOD does more than your current system, and does it better than anyone else.

Extremely positive. it has completely changed what this organization can accomplish in regards to HCperformance and Management.

Pros

Breadth of Capabilities and a clean and robust user interface.

Cons

Could be difficult to admin for new users to an LMS

Reasons for choosing Cornerstone LMS

Better user inferface for end users as well as admins.

Reasons for switching to Cornerstone LMS

business needed more robust visibility into learning and performance management.

User Profile

Ruben

Verified reviewer

Company size: 501-1,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

One of the best learning tools for companies!

Overall I am very happy with the tool chosen and would recommend it to others. I think the continuous improvements make it a platform with a lot of potential that we will be with for a long time to come.

Pros

continuous innovations and adaptations to the needs of companies and employees. As a training platform it is very solid and complete.

Cons

Some changes cannot be made, but adapting can be achieved.

Reasons for choosing Cornerstone LMS

because we wanted to have several modules integrated in one place. Both training, selection and development we have everything with Cornerstone and we believe it is the best solution to have it unified for reporting and integrations. We also believe that it is a world-renowned and highly valued provider and that gave us security.

Reasons for switching to Cornerstone LMS

little flexibility and little exploitation of the information contained therein

Johann

Company size: 1,001-5,000 employees

Industry: Real Estate

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

December 2020

Simply Awful

Absolutely awful, once you sign that contract no one responds to you in a timeline manner. You get a lot of "that is how the system is built, can't help you" answers. They have a great sales team and awful everything else.

Pros

Not a lot to be honest. If you have to pick something, it would be their reporting 2.0 tool. When it doesn't freeze or error out, it is simple to use.

Cons

Where to start? Here are just a few highlights: - The worst customer service I'd ever experience working with a vendor. - They take days to reply to emails, same for technical support tickets, even when they are labeled as a high priority. - When you call the support line, their reps are customer service agents who are just reading the same outdated info you find on their documentation online, so useless. -If you need to escalate the issue, prepare to wait 2 days for a reply, the first reply will always be a question about something you already explained on the initial ticket. Then you'll be waiting at least another 48 hrs for an update on their "investigation." - Their compatibility with iPads has become very bad. Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do. - If you have to set permissions at different levels, good luck figuring out how the hundreds of individual permissions interconnect and how they are dependent on each other. Their own training team can't help you with this area. So if you plan to create any custom permissions that fall outside the few standard positions they have already created, good luck, prepare to spend weeks testing settings. - They refused a 1-year extension and said that they wouldn't consider anything less than 2 and that there would be a significant price increase for less than 3.

Tina

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Biotechnology

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

November 2021

Great Product Overall

Prior to Cornerstone, we didn't have a single place where people could interact and see all of their training. We have leveraged certifications so that expiration dates are easy to find as well as utilizing playlists to help people get topical resources easily.

Pros

The UI is great for an end user and allows for the flexibility needed in terms of Welcome and Custom Pages to get the information across. The Learner Home makes it easy for end users to find content they are interested in in a format they are used to. As an Admin it provides lots of features to automate the experience and leverage the data in the system.

Cons

Support can sometimes be less than helpful. There are also times when the road map changes are not publicized enough so you may be hoping for a project on the roadmap that then doesn't appear.

Reasons for choosing Cornerstone LMS

At the time we liked the Admin experience a little better and Saba's LXP a little better but Cornerstone had a better roadmap to get the LXP component.

Reasons for switching to Cornerstone LMS

We had incomplete tracking in multiple non-flexible systems that didn't provide consistency.

Popular Cornerstone LMS Comparisons