CXcherry

RATING:

4.6

(5)
Overview

About CXcherry

CXcherry is a customer training management solution that helps businesses manage product adoption, increase customer retention and drive measurable business impact. The platform enables users to streamline customer education operations via AI-powered customer training, customization and custom engagement programs. CXcherry allows enterprises to deliver customer education through emails, in-product notifications, webinars and other modes. It offers a host of features such as AI-powered recommendation engines, interactive assessments, attribution models, certificates, SCORM compliance, virtual training, custom HTML pages, and more. Additionally, organizations can also personalize the interface with custom logos and colors to establish brand identity. CXcherry integrates...

CXcherry Pricing

Starter Plan - $150 Per Month (Paid Annually) for 100 Active Users Growth Plan - $500 per Month (Paid Annually) for 500 Active Users Custom Plan - Customized As Per Requirement

Starting price: 

$150.00 per year

Free trial: 

Available

Free version: 

Not Available

CXcherry learner dashboard view
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CXcherry Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for CXcherry

5 Reviews

Suresh

Venture Capital & Private Equity, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Essential for any SaaS company

The overall user experience has been very nice. Users know exactly what to do and how to navigate in the product. Most importantly, users are getting trained on the product with clear outcomes.

PROS

Customer training and product training has become essential for the most successful companies. CXCherry exactly solves that unmet need.

CONS

Would like to have more integrations with CRM and Support software.

Ayushman

Information Technology and Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Good quality software with good features

PROS

The ease of use as well as managing the software.

CONS

The certificate designs could be more in number. Maybe a drag and drop editor if possible. The dashboards available to an Admin can be a little more insightful.

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

CX Cherry - The no-frills LMS

PROS

It is a no-frills platform that is priced competitively and does the job. The features provided for user and courses management are particularly useful while managing various groups of users who might need to be assigned different sets of courses.

CONS

Compared to other options, there is scope for improvement in the UI. But the platform is solid at it's core.

Reason for choosing CXcherry

Pricing

Lokesh

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

CXCherry Review

PROS

It is a very simple and easy to use LMS with minimalistic learning curve. There are plenty of useful features for a medium size organization which wants to implement a learning culture.

CONS

A mobile app will surely help. I think it is already a part of their roadmap and should be available soon.

Jogi

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

CXCherry - Product review

PROS

The ease of use and integration with our existing tools and processes

CONS

The overall experience is positive and some additional features can be explored.

5 Reviews