Intellum Platform Software

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About Intellum Platform

Intellum is a personalized learning management system that enables businesses to create, manage, track personalized learning experiences to engage and educate customers, partners, and employees. Intellum provides one centralized location where users can access on-demand education and training content such as product training, virtual training, user conferences, certifications, and more. Teams can either leverage existing content or create personalized courses, quizzes, or surveys with Intellum's content authoring tool. To deliver highly personalized learning experiences, teams can easily customize the branding and layout of the Intellum learning portal with pre-built formats or advanced HTML, CSS, and Javascript customization tools. Intellum can also segment groups of...
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Intellum Platform User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 13 reviews

Jim

Twitter

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2021

A powerful business tool that cam be up and running quickly

We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros

The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons

It would be helpful if the product offered native report visualizations.

Reasons for choosing Intellum Platform

The decision came down to who understood our audience and our objectives, it was Intellum, hands down.

Brittany A

Yelp

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Customer support

5

Functionality

4

Reviewed February 2021

Customization Capabilities Offer A Big Opportunity

Pros

We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons

We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

Kaloyan

Progress

Verified reviewer

Company size: 501-1,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

1

Customer support

1

Functionality

2

Reviewed January 2020

Needs to go a long way in order to meet its enterprise price tag

Pros

- It is easy to do simple tasks. - Has the basic features and functionalities.

Cons

- The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks. - The system has really poor file management capabilities and interface. - The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

Nicole

Healthcare

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2018

Great, simple platform

Pros

As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons

Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

Craig

Nitto Tire U.S.A. Inc.

Verified reviewer

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed July 2020

Lots of features, easy to use, nothing better

Most excellent.

Pros

Super clean and robust interface for both creating, organizing, and interacting with content

Cons

Sometimes it's not completely clear how to accomplish what you're trying to do. But their support is excellent so a quick phone call resolves any issues.

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