The Customer Service Makes or Breaks a Product
There are many times where customer service struggles to keep clients excited to use the products they support, but Magnifi group is fantastic at following up with updates, and making sure that all of our needs are covered. Any design enhancement requests or issues have been handled well by the account manager, and the supporting team behind the scenes. Kudos to Magnifi for working hard to keep the customer informed.
The ability to drill into details of reports is a bit of a challenge at times, and has room for improvement.