Matrix LMS is a cloud-based learning management system (LMS) designed for small businesses that offers course authoring, skills tracking, social learning, a gradebook, asynchronous and blended learning functionalities within a suite.
Matrix LMS features content authoring which helps users create their courses using default templates. Users can also embed multimedia files in their courses including audio, video and Google Docs. The solution also features curriculum management which ensures that the designed courses cover all the topics in the curriculum.
Matrix LMS features assessments which allows users to conduct multiple types of tests such as debates, essays, quizzes and surveys. The solution also features question banks, which help users perform assessments by picking questions randomly from the list of questions.
The solution features rubric assessments, which provide users an interface for reporting student and course performance.
Matrix LMS features mobile apps for both iOS as well as Android devices, which allows users to remotely access courses from their mobile phones.
Niyeda from Apex HCM
Employees number: 11-50 employees
We have the paid version, Matrix. It has a lot of customizable features. It's easy to update and has a lot of training videos and screenshots to help you along the way.
I do not like not having a support number to call. All help request are submitted to the community. The support staff does respond quickly but sometimes it's easier to explain issues over the phone than having to take screenshots and explain your issues and then have to go back and forth with multiple exchanges to get answers.
James from NeuroLeadership Institute
Employees number: 51-200 employees
We are familiar with this software. It does everything we need it to do. Our participants are able to find what they need.
It could be prettier and easier to navigate. It can get complicated to find what you're looking for, and the ease of enrolling participants is cumbersome - a mail merge or excel sheet upload would be extremely helpful. The Calendar is a total mess, and requires constant attention in order to update it.
Angele from NetRefer
Employees number: 51-200 employees
Our go to market time frame was excellent when it came to launching the NetRefer Academy thanks to Matrix LMS.
The product is customisable, offers a number of features that you wouldn't find in other LMS platforms whilst at the same time keeping the costs low. Matrix are extremely fair in their pricing model and are responsive and helpful whenever support is needed.
Some features although present are limited such as the gamification options and the API service also lacks some methods when it comes to the ecommerce platform. However we understand, that like with any software it is always evolving and we look forward to seeing improvements in the next few versions.
wei chin from Fidelity Asia Bank
Employees number: 1,001-5,000 employees
More sign-ups to the product.
This software offers a wide range of functionality, including uploading of presentation slides, recorded videos.
It will be great if the software allows a live webinar to be broadcast to the students via external plugin such as GoToWebinar.
Andrea from Higher Information Group
Employees number: 51-200 employees
Simple administration of courses with tested results, the ability to handle a very large number of users simultaneously.
Initial features, integration options with woocommerce in wordpress. The api is a wonderful tool but could be a goldmine if properly documented or supported.
The API is poorly documented, can't get a log file from anyone @ matrix to even route the problem, seems as if there are no developers that can be reached for the offered api.
Joshua from 1221 Consulting
I've reviewed them all for use with my business ( training firm). The matrix may not be the prettiest, but it does offer the best price to feature ratio of any LMS on the market.
Dean from Lutheran Church of Australia
Matrix is the best product of its kind on the market blending seamlessly brilliant functionality with attractive design features, making it my organisations go to option for Educational software.
Sílvia from inGaia
Reports are very important on my business, so I would like they were easy to use and the schedule reports sent to each organization by email could be beautifull and easy to make decisions, not in csv.
Social media are important to promote engajement, and until now, neither the students nor I can´t publish their certificates directly from Matrix But at all, you´re amazing.
James from ROCK Insurance Group
Employees number: 1,001-5,000 employees
I use this training portal in my day to day work for an insurance broker that has to have over 2,000 sales staff fully trained. The portal allows me to easily create organisations, classes, lessons, modules and students and combine them all to create structured learning that is easy to track, easy to report on and all for an affordable monthly cost. The support forum is a great place to raise any issues and there's always someone available to answer any questions I have. It's not perfect and is still improving each month, but it allows me to do my job more efficiently and does a lot of heavy lifting that I would otherwise have to do with spreadsheets and time that I don't have.
Ease of use, customisable aspects.
Some issues embedding videos, but support forum is a big help with this.
Dawn from Expert Coach Center
Matrix, LMS is one of the easiest and most user friendly platforms I've ever used. I've built classes for the previous 5 years using Moodle and Blackboard, and Matrix is by far my favorite to use. I love the setup and flow to the courses with the use of the modules. There are many options to build content and assessments within each module that are easy to add, edit, and create. Students have virtually no learning curve as they start using the platform. The service team is continuously working to update the platform and add features as requested. I'm thrilled with the courses we've built for our program and look forward to growing with Matrix.
Patricia from White Pier Technology Ltd
I come from a software development background but nowadays I help small training companies get portals/websites and online learning courses up and live using MatrixLMS. I have pushed it to its limits by adding custom code, overriding default settings, etc. and I've always found the product to be powerful enough to do what I want and the customer support team to respond quickly with the information I need. I'm still staggered at just how much this product can do - no need for a separate website, Matrix LMS covers it.
Ann from Council of International Schools, Leiden, The Netherlands
We have used Matrix as our LMS for adult online learning with great success. It is flexible, and very easy to upload and edit even for me who is very much a neophyte at creating online learning. We ran a pilot group of 30 users around the world and collected their feedback via Survey Monkey. In ease of use, variety of learning tools, clarity of format, and use of multimedia elements the feedback indicated that between 90-100% of the users were satisfied and extremely satisfied with Matrix. When challenges arise, the support team responds within hours and has been extremely helpful. As well, the Matrix team does not sit on their laurels, but is constantly upgrading their product in response to user's needs. In my opinion, Matrix is a top notch LMS.
Alan from Fundacion Capital
We use MATRIX LMS to provide peer-to-peer training. The online forums are a big asset to us since our coaches work remote and this is their way of connecting, sharing their experience and getting advice when they need it. Another thing is that the course is asynchronous, we really profit from this feature as it gives a chance to the learner to take the course anytime and anywhere.
MATRIX is a very simple system compared to other online platforms we used, more user-friendly, and the content is easier to deal with. The MATRIX support team has been very responsive, every time we had an issue, we sent it through the forum and we got an instant reply, and that makes us feel valued as customers.
Neve from RAC
disappointing and surprising customer care
Lisa from Pillow Talk
I have used a lot of systems throughout my career and I can finally say I have found a system that I am happy to recommend to others. The key points that I believe are most important to users are mentioned below:
- Easy to use for both the administrator and more importantly the user
- Looks modern, clean and neat
- No annoying, nasty glitches
- Compatible with a large range of other systems/programs
- The customer service and support is amazing. I have never had to wait longer than 2 hours for a response to a question (and that's with time zone differences!)
- Reasonable pricing with different plans available
- No lock in contracts
- Courses work great on a range of devices without having to make adjustments or changes for viewing. This includes mobiles, Ipads, mini Ipads and desktops.
Janice from Early Learning Innovations, LLC
We were looking for an LMS with a variety of learning experiences, that made it easy to copy and reuse classes, that had automated course offerings, interactive learning, customization and e-commerce features. We found that and so much more with MATRIX.
Our instructors enjoy the easy management of grades, the ability to copy course content, and the mobile grading. The learners like the forums, discussions, and debates features. And of course there¿s gamification, that made our courses a lot more fun and engaging.
Graham from Learning Specialists
We love the fact that the platform is mobile friendly. They offer a very good true blended learning experience and besides the traditional features, they also have gamification with points and bonuses, badges, and awards.
MATRIX LMS has all the modern features that an LMS should have. I don't know another one that could compete with it. It¿s constantly improving and the support team is fantastic.
Sandra from e-Leadership Academy
Matrix LMS is a great platform for delivering on-line learning curriculum. I researched all of the options available and decided on Matrix for many reasons including the look and design of the platform (it has a social media feel to it), because of it's many functions, and because of the excellent price point. I have been able to put my leadership development program online for a fraction of the cost of other learning management programs. But most significantly and surprising to me, has been the response to questions posted in the support forum. The response to my questions has far exceeded my expectations. I use a lot of online tools and platforms in my work, and the responsiveness of the team at Matrix is second to none. I highly recommend this platform for many reasons.
Ioana from ACASA Foundation
We are very pleased with our MATRIX LMS platform!
We love that it is easy to use by our medical (non-technical) staff, it has a superb user interface, you can create engaging courses with everything you need fast, and the technical team always pays attention to our requests and makes regular updates to the site.
There really isn¿t any other system that we would rather use in training our staff.
Ana from Artsoft Consult
I'm really impressed about how good this site looks, i haven't seen anything like it before and it's quite easy to use. Even if you happen to get stuck, which is very unlikely, the team is always there to answer questions and guide you through.
One thing in particular that i enjoy using and makes my life a whole lot easier is being to import courses or enroll students with just a few clicks.