Matrix LMS is a cloud-based learning management system (LMS) designed for small businesses that offers course authoring, skills tracking, social learning, a gradebook, asynchronous and blended learning functionalities within a suite.

Matrix LMS features content authoring which helps users create their courses using default templates. Users can also embed multimedia files in their courses including audio, video and Google Docs. The solution also features curriculum management which ensures that the designed courses cover all the topics in the curriculum.

Matrix LMS features assessments which allows users to conduct multiple types of tests such as debates, essays, quizzes and surveys. The solution also features question banks, which help users perform assessments by picking questions randomly from the list of questions.

The solution features rubric assessments, which provide users an interface for reporting student and course performance.

Matrix LMS features mobile apps for both iOS as well as Android devices, which allows users to remotely access courses from their mobile phones.

Admin
Admin
Admin
Course listings
Course listings
Learner dashboard
Learner dashboard
Mobile devices
Mobile devices
News page
News page
Support
Support

Supported Operating System(s):

Web browser (OS agnostic)



30 Reviews of MATRIX LMS

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 30 reviews

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Donna from American Eagle Financial Credit Union

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Overall great product, not so admin friendly

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

Response: CYPHER LEARNING, CYPHER LEARNING

September 2018

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

Kirk from Singularity University

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Keeps getting better! Excellent support

Pros

- The support team is fantastic.
- The system is very easy to use.
- The dev team is constantly pushing out new features requested from the community and the feature set continues to grow!

Cons

- Given a lot of the new functionality being pushed out continually, certain bugs exist (as they do in most SaaS), but the team is always on it!
- There are various features you might expect to work one way, but sometimes they do not work as expected.
- The reporting seems robust, but is quite wonky and a lot of data you would expect to be captured is not.

richard from CloudPay

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Very poor

Pros

It functions there is very little to say positive about it. It would ahve been an excelent platofmr in about 2000.

Cons

Format is primitive and hard to use would be easier to write a web page to host than using this. Billed us for significant additional time than we used using legalese to stop contract cancellation. Their support was rude in reply to us despitez admitting culpability.

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Good for starters, but has a long way to go...

Lots of storage space and content library for adding the same resources to multiple courses. Learner access constraints.

Pros

It's great for school use as long as instructors know how to use it. It's got all of the basic functions and great dynamic user access capabilities.

Cons

Configuration items are very non intuitive - it takes so long to figure out at what level do I need to visit the configurations to make changes to a course. The text editor is also limited, as are the media types available.

Valentina from Ciexpro

Specialty:  Education

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Meeting MATRIX

Excellent Platform, recommended for beginners and experts in the LMS medium.

Pros

1. Very Easy to use. 2. Goog design of the platform. 3. Allow you to customize everything. 4. Is very cheap considering the functions it has.

Cons

1. They don´t have enought emojis in the chat and for Generation Y and Z, that is very important. 2. Sometimes it gets difficult charge the updates in time.

Damaris from ABBA chemical Supply

Specialty:  Manufacturing

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

One of the best LMS .. you have to try it

Pros

it is highly flexible or customizable, the graphical interface is elegant, it facilitates the creation of programs almost as in a tutorial .. It is quite intuitive.

Cons

It takes a while to adapt and know all the functionalities and benefits of the application, it is limited to perform manual backups of the content.

Kris from Priebe Security Services

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great LMS with lots of functions and customizations.

Pros

Good software for the money, good GUI that is straightforward with where you are what you can do in the module. Ability to setup of tests, paths of learning and fun stuff a plus.

Cons

Can sometimes be difficult remembering what you can and can't do in certain roles and where you need to be to make changes. There needs to be a better way to manage and add content.

Mayling from Ciexpro

Specialty:  Education

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Matrix LMS

Pros

It has a friendly interface, and it's easy to use, and it has a lot of premade features that make easier the creation of courses

Cons

You need a little get used to the use, so it can be comfortable on the admin and instructor features

Jose from Ciexpro

Specialty:  Education

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Excellent option for elearning implementation

Pros

Provides almost all the featrures we're looking for, like engagement, adaptation, responsivity, gamification, social learning, easy of use, we love this

Cons

We believe that integration and import and export functions may be more wide and open. Integration with others softwares would be more ussefully

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

A world of possibilities

I was able to dream further about my training programs than with other LMSs. I could see myself creating so many interesting paths and engaging users and students.

Pros

Matrix gives you almost any feature ever imagined for an online teacher. It gives you great resources for blended learning and I really appreciate its sophisticated design and brand image.

Cons

Lots of options can be a con too. You need to be a heavy user and eLearning pro to be able to really use the features. If you are inside an enterprise trying to start or improve Matrix can be a bit hard to understand.

Niyeda from Apex HCM

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

The UI is so clean, intuitive for users and provides a modern experience that is visually appealing.

Pros

We have the paid version, Matrix. It has a lot of customizable features. It's easy to update and has a lot of training videos and screenshots to help you along the way.

Cons

I do not like not having a support number to call. All help request are submitted to the community. The support staff does respond quickly but sometimes it's easier to explain issues over the phone than having to take screenshots and explain your issues and then have to go back and forth with multiple exchanges to get answers.

James from NeuroLeadership Institute

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

We've used this Portal for several years, and it is satisfactory for our needs.

Pros

We are familiar with this software. It does everything we need it to do. Our participants are able to find what they need.

Cons

It could be prettier and easier to navigate. It can get complicated to find what you're looking for, and the ease of enrolling participants is cumbersome - a mail merge or excel sheet upload would be extremely helpful. The Calendar is a total mess, and requires constant attention in order to update it.

Angele from NetRefer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Overall an excellent product and seamless implementation.

Our go to market time frame was excellent when it came to launching the NetRefer Academy thanks to Matrix LMS.

Pros

The product is customisable, offers a number of features that you wouldn't find in other LMS platforms whilst at the same time keeping the costs low. Matrix are extremely fair in their pricing model and are responsive and helpful whenever support is needed.

Cons

Some features although present are limited such as the gamification options and the API service also lacks some methods when it comes to the ecommerce platform. However we understand, that like with any software it is always evolving and we look forward to seeing improvements in the next few versions.

wei chin from Fidelity Asia Bank

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

It is very easy to use, versatile and gives wonderful user experience.

More sign-ups to the product.

Pros

This software offers a wide range of functionality, including uploading of presentation slides, recorded videos.

Cons

It will be great if the software allows a live webinar to be broadcast to the students via external plugin such as GoToWebinar.

Andrea from Higher Information Group

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Great simple solution but not for developers

Simple administration of courses with tested results, the ability to handle a very large number of users simultaneously.

Pros

Initial features, integration options with woocommerce in wordpress. The api is a wonderful tool but could be a goldmine if properly documented or supported.

Cons

The API is poorly documented, can't get a log file from anyone @ matrix to even route the problem, seems as if there are no developers that can be reached for the offered api.

Joshua from 1221 Consulting

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Best choice for a small business LMS

I've reviewed them all for use with my business ( training firm). The matrix may not be the prettiest, but it does offer the best price to feature ratio of any LMS on the market.

Dean from Lutheran Church of Australia

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Little Black Dress

Matrix is the best product of its kind on the market blending seamlessly brilliant functionality with attractive design features, making it my organisations go to option for Educational software.

Sílvia from inGaia

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Matrix - A LMS on the right path

Reports are very important on my business, so I would like they were easy to use and the schedule reports sent to each organization by email could be beautifull and easy to make decisions, not in csv. Social media are important to promote engajement, and until now, neither the students nor I can´t publish their certificates directly from Matrix But at all, you´re amazing.

James from ROCK Insurance Group

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Very good training portal

I use this training portal in my day to day work for an insurance broker that has to have over 2,000 sales staff fully trained. The portal allows me to easily create organisations, classes, lessons, modules and students and combine them all to create structured learning that is easy to track, easy to report on and all for an affordable monthly cost. The support forum is a great place to raise any issues and there's always someone available to answer any questions I have. It's not perfect and is still improving each month, but it allows me to do my job more efficiently and does a lot of heavy lifting that I would otherwise have to do with spreadsheets and time that I don't have.

Pros

Ease of use, customisable aspects.

Cons

Some issues embedding videos, but support forum is a big help with this.

Dawn from Expert Coach Center

Ease-of-use

Customer support

May 2016

Best LMS System

Matrix, LMS is one of the easiest and most user friendly platforms I've ever used. I've built classes for the previous 5 years using Moodle and Blackboard, and Matrix is by far my favorite to use. I love the setup and flow to the courses with the use of the modules. There are many options to build content and assessments within each module that are easy to add, edit, and create. Students have virtually no learning curve as they start using the platform. The service team is continuously working to update the platform and add features as requested. I'm thrilled with the courses we've built for our program and look forward to growing with Matrix.


Displaying 1 - 20 of 30 reviews