Matrix LMS Software

Matrix LMS Software

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About Matrix LMS

MATRIX LMS is a cloud-based learning management system (LMS) designed for businesses that offers course authoring, skill tracking, social learning, assessment, e-commerce, and more. MATRIX LMS helps businesses create a custom platform, as well as organizations for each department and a network of sites. Instructors can create different types of courses such as self-paced, instructor-led and microlearning. The solution also features curriculum management which ensures that the designed courses cover all the competencies in the curriculum. Users also have analytics, reporting templates and custom reporting tools at their disposal to keep track of training progress. MATRIX LMS also includes automation, gamification, adaptive learning and compliance for the purpos...

Matrix LMS Pricing

Silver: $549 per month, 100 active users, or $499 per month billed annually Gold: $1099 per month, 250 active users, or $999 per month billed annually Platinum: $1649 per month, 500 active users, or $1499 per month billed annually Ruby: $2199 per month, 1000 active users, or $1999 per month billed annually Sapphire: $3299 per month, 2000 active users, or $2999 per month billed annually Quartz: $4699 per month, 3500 active users, or $4299 per month billed annually A 14-day free trial is available.

Starting price: 

$549.00 per month

Free trial: 

Available

Free version: 

Not Available

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Matrix LMS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 45 reviews

User Profile

Tony

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2019

Fantastic all rounder solution

Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.

Pros

We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.

Cons

For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.

Laurie

Company size: 2-10 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Drone Operations Review

Overall and once set up, the Matrix solution will definitely take my business from a few students to 1000's of students will no real extra work my end, the platform is extremely stable, to date our students are increasing monthly and so far, no real concerning issues what soever

Pros

1) Each school has its own fully self managed portal (organisation) 2) Ability to have 2 parents to watch over students progress 3) Ability to have the “careers Adviser” at the school to watch over the students (Manager) 4) Ability of Instructors (school teachers) to have complete control over the courses 5) Competencies mapped back to ASQA (TGA) https://training.gov.au/Training/Details/AVI30419 requirements 6) Internal messaging system with students and teachers in a safe controlled environment 7) Ability of the Instructor to enroll students in the next courses (unit of competency) 8) Benchmark answers when marking assessments

Cons

I actually found it quite simple, I do not really have anything negative to say, other than it took me time to learn the way Matrix makes things happen, which are all very intuitive

Reasons for choosing Matrix LMS

Functionality of the Matrix Platform and a fully managed SAAS solution, this was also the only solution that I could find which met all my needs

Reasons for switching to Matrix LMS

Functionality of the Matrix Platform and a fully managed SAAS solution

Anonymous

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

May 2018

Good for starters, but has a long way to go...

Lots of storage space and content library for adding the same resources to multiple courses. Learner access constraints.

Pros

It's great for school use as long as instructors know how to use it. It's got all of the basic functions and great dynamic user access capabilities.

Cons

Configuration items are very non intuitive - it takes so long to figure out at what level do I need to visit the configurations to make changes to a course. The text editor is also limited, as are the media types available.

Cristian

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

March 2022

An excellent portal for LMS and more recently an LXP solution at the same price.

It is the only platform on which I found all the functionalities I need as a trainer. From the beginning it seems a bit complicated to understand the whole architecture of the portal, later it was easy for me to build interactive, adaptive and personalized courses.

Pros

1. Diversity of training solutions that can be used. 2. The portal has only fallen once in 9 years of daily use. 3. Integration of dozens of ad-ons that really help the training process

Cons

1. The fact that it does not integrate a SCORM export solution. 2. Extremely slow, limited customer service. They offer only laconic answers and are not focused on solving the problems faced by the administrator. Sometimes the distance between answers is 5-7 hours, even if they are in the US time zone. This is extremely frustrating. 3. Participants must pay monthly to access the platform, even after completing the course. At the beginning, the participants could check their account and diplomas without paying and only paid if they entered the course. Now they have no access to anything unless they pay.

Reasons for choosing Matrix LMS

1. The complete answer to a complex learning ecosystem. 2. Price vs facilities

Reasons for switching to Matrix LMS

The complete answer to a complex learning ecosystem.

Donna

Company size: 201-500 employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

September 2018

Overall great product, not so admin friendly

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

Response from CYPHER LEARNING

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

Replied September 2018

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