About newrow_ smart

newrow_ smart is a cloud-based learning management solution (LMS) that caters to learning and development departments in organizations across various industries and virtual classrooms in schools and universities. Features include blended learning, video conferencing, built-in course authoring, a learner portal and more.

newrow_ smart allows administrators in schools and universities to create and manage their organizations' online campuses including courses, students, instructors and other administrative files. It enables users to customize their online learning space with their organizations' branding. The solution also allows users to create structured self-paced courses for learners with the content organized in multiple chapters.

Additionally, new...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

12 Reviews of newrow_ smart

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

November 2018

Adina from Penguin Formula

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

I am happy, that I found newrow!

I am teaching German to our employees in Brazil and Germany and we are overall happy with newrow! We always see and hear each other well, the features are working and are easy to use and the customization makes it more our own. Overall newrow is for me a more professional way to teach and learn within a business environment.

Pros

I was searching for a platform to teach students all over the world. I was searching for something special, that offers more specialized features for teaching groups online then skype or google hangouts and found newrow! I like to work with newrow, because it´s features reflect my needs as a teacher as well as the needs of my students: 1. As it is browser based my students do not need to install anything on their devices and can join from everywhere. 2. I can leave documents for download on the on demand platform, so students, who were missing the class, have access to the documents we used in class. 3. With the playlist I do not loose time with searching for documents I need for the class. I just have them there in the right order.

Cons

What appeared as less useful is, that I am not able to use the features at the same time. For example, I like to share my screen to work with our online book and in between explain some topics using the board. For this I need to stop sharing and open the board, what cost time. It would be nice, if I could switch more easily.

Response from newrow_

Replied November 2018

We're happy that you found Newrow, too! Language learning is a great use case for virtual classrooms. You are able to connect your employees in one virtual room so that they can see one another, engage with you (the instructor) and themselves. By utilizing the on-demand courses in combination with the live classroom, you are really covering the full cycle of learning. That's just awesome!

August 2018

Timothy from SomaEnergetics

Verified Reviewer

Company Size: 2-10 employees

Industry: Alternative Medicine

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Great Customer Service - Stable Platform

Support has always been great. He has gone above and beyond to listen and respond to any concerns. The are constantly working on improving the software. Overall - newrow has been a part of our company for years and I look forward to see what they develop next...

Pros

I have been with NewRow for years - back when they were WatchItToo! I loved all the features in the original Adobe Flash Version - but I did not like the time it took to get adobe flash to work on everyone's computers. Then came the Smart Version. I was reluctant at first due to less features - but now I love the stability of the platform and how easy it is for my presenters and participants to connect. It has saved me hours... It just works!

Cons

As of this writing, there are some features I would love to see: 1) Private Chat - So I can communicate with presenter they have 5 minutes left. 2) Branding - the ability to put my logo in a corner so all recordings are branded. 3) How long it takes for the recording to start I know they are working on adding some of these features soon...

Response from newrow_

Replied August 2018

Thanks Tim! We are very happy to hear that the move to Newrow Smart has made it super easy for your presenters and participants to join and that you can rest more easily in trusting the stability of the platform. Regarding your feature requests: private chat is coming towards the end of the year along with a whole lot more, branding is available but we'll see how we can add even more branding elements, time to record will be quicker shortly, too. Overall, you're right, we take your feedback seriously and look forward to collaborating with you in the years to come!

May 2018

Guy from Gvahim

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Smooth and easy to use product that gives me many different tools to help me communicate clearly.

Pros

This product made it extremely easy and fast for me to connect to clients all over the world without having to worry about technical issues and set up time. The ability to share videos, presentations, my desktop and even an interactive whiteboard lets me find better ways to communicate my message. Recording the sessions also was a great way to review my presentations and improve. In addition, the recordings saved me a lot of time since the participant was able to re-watch them instead of asking me again. With multiple participants, we are able to recreate a classroom setting where everyone was asking questions and interacting. Something until now that I was very unhappy with on other platforms. Every time I use this product, I am discovering new tools. In addition, their customer support was so responsive and personal. Something very rare in the online software applications market in my experience.

Cons

I would love the ability to have an option to zoom in and out for all the participants. Right now, each person has their own zoom controls according to their needs. They always seem to be adding new features, so I am sure this is on the way as well.

Response from newrow_

Replied May 2018

Awesome, Guy! We're very happy to hear that we're able to help you connect with clients wherever they are in the world and most importantly we are thrilled that, with Newrow, you are able to recreate the classroom setting online. Amazing! Thank you for your feedback and keep it coming :-) You are right that much more is on the way.

June 2018

Lisa A. from Tokeativity

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

New Row is Our Online Classroom Hero!

Online access to our global community in a whole new way! Educating women across the globe is extremely important to us.

Pros

Customer Service is #1. The team is on top of communications, clarifications and has been kind since day one. The tech is on POINT! As someone who has been using the internet since 1992, this technology blows all other online classrooms out of the water. Favorite features: Breakout sessions, easy to access video and audio, ability to interact LIVE with students anywhere in the world, easy use of different files in the playlist, playable youtube videos, always upgrading always on top of customer requests. LOVE THEM!!!

Cons

Not available on apple products like iPads and iPhones :( Audio gets blown out a bit when presenter is presenting No ability to have side by side presenters - yet *REALLY* wishing for a payment gateway to enter option (this would be amazing!!) Integration with our software needs to be built out Chat is hard to see if there is playlist and member list open. Not sure if there's anything that can be done there.

Response from newrow_

Replied June 2018

Wow! Thank you Lisa. We'll have to get fitted for our cape ;-) We really are absolutely thrilled to be helping you educate women across the globe in a whole new way. iOS support and our iOS apps will be coming a little later this summer (2018). Definitely excited to get that in your hands!

May 2018

Olga from SchoolPlus Enrichment Program

Verified Reviewer

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

newrow is a very creative, professional, friendly and supportive team

We've started teaching children using this product

Pros

Great friendly design, simplicity for users, easy to use the platform, fast tech support, willingness to accommodate our new specific requests

Cons

There are some more features needed to be added as an editor for whiteboard, option to move files and folders but we believe newrow plans to do it

Response from newrow_

Replied May 2018

Thank you for the your kind words Olga! It is our pleasure to collaborate with you, your administrators, teachers and students. Your willingness to provide feedback enables us to continue to deliver an amazing virtual classroom experience. We look forward to supporting SchoolPlus as your online classes continue to grow!