Niche Academy vs Travitor

RATING:

4.5

(78)

Niche Academy has 78 reviews and a rating of 4.5 / 5 stars vs Travitor which has 51 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (78)
4.5 (51)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2023
May 11, 2023
Pros/Cons
  • Pros

  • I love that there is an option to build our own modules, access free ones from the marketplace, and the customer support is amazing.
  • The support team worked with us and it is working a lot better now. We like the accessibility of support and the customization options for the content in the courses and academies.
  • Cons

  • Pages are so often the same from page to page that I get lost. Trying to see which courses have been completed by which employees for example, is not intuitive.
  • The timing of classes are not always accurate as Niche Academy provides services all over the world, sometimes time zones are a factor. In addition glitches are a ongoing struggle at times.
Read all user reviews
  • Pros

  • Closing a class is easy. I like the improvement in creating courses and that we can now integrate questions into the learning.
  • We adored Travitor's simple capacity to add or alter a course. For a more modest organization it's ideal to change courses or add courses with the simple snap of a button.
  • Cons

  • The reporting environment is lacking and needs some serious enhancements.
  • Very poor customer service. For escalated issues, I can't recall even one time that an issue was ever resolved.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos