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SilkRoad Learning User Reviews
OVERALL RATING
Showing 7 reviews
Anonymous
Company size: 1,001-5,000 employees
Time used: Less than 6 months
Review Source: Capterra
April 2019
So easy to use!
Pros
No stress, super easy to use, no issues at all with it. I love how it's set up too. It's really a great site. It has absolutely no stress with it. It loads quickly. It is easy to use, and self explanatory. I really think this is my favorite learning website I have ever used. All you have to do is go to your tasks and everything is there that you have completed and what you need to complete.
Cons
I actually like everything about this software.
Tyler
Time used: Less than 2 years
Review Source: Capterra
March 2018
Simple & Straight to the point software; gets the job done
Reporting software used for training programs
Pros
Easy to learn and start launching. I've used it for many assessments, programs and reports used within our organization and it's performed as expected.
Cons
The interactive capabilities of SRL are a bit limited. If there are features that support flash - based platofrming and launching, I am unaware. I don't see SRL winning anyone over with it's attractiveness, rather how straightforward it's design is. That being said, it's not so much an intuitive product as it is a learned one. The issue with that is that it can easily be underutilized and appear undervalued, unless one is pointed to the benefits and capabilities of SRL.
Patty
Company size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
March 2020
Decent LMS for the job
Starting with SilkRoad Learning was a good move, but we've since grown before this learning management system and the features that it is able to provide.
Pros
I've always enjoyed how easy Silkroad is to use even though it doesn't quite fit the bill for all of our needs.
Cons
The interface is a bit antiquated and features are quite short for everything that we need to do and our expanding influence.
Reasons for choosing SilkRoad Learning
We chose SilkRoad for it's simplicity and participation in a cohort that gave us a good price.
Linus
Company size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
January 2020
Simple LMS for simple needs
SilkRoad Learning still helps us with components of our training efforts.
Pros
SilkRoad Learning offers very rudimentary options for basic learning management. The system is easy to learn as an admin and fairly easy to train with users.
Cons
As a full featured learning management system, SilkRoad Learning falls short of its competitors. It doesn't have many of the capabilities that we needed as we grow.
Reasons for choosing SilkRoad Learning
SilkRoad Learning at the time offered the best solution

Relton
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
November 2019
Decent for a time, but not as functional as most
We used Silkroad Learning as our primary LMS for about 6 years. It was our first LMS, and serves as a backup system now as we have moved fully to Cornerstone LMS.
Pros
Silkroad has a decent onboarding. The software is intuitive and somewhat easy to use. It served as a capable LMS for our organization for several years.
Cons
Silkroad Learning lacks a great deal of the features that are standard with other learning management systems.
Debbie
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source
November 2018
Horrible product
recently Silkroad implemented a 300% price increase on this product that was barely worth what we were paying for it in the first place. The value you get now is significantly lowered due to the sheer man hours it takes to maintain and facilitate this product.
Pros
That you can import outside training files (.csv) instead of having to enter it manually. It has a nice employee facing dashboard - easy to use for everyone but the administrator - in which case its a nightmare.
Cons
Doesn't work well with Chrome. Is extremely labor intensive in terms of setting up classes and new employees. Has so many layers, which makes it very complicated. Is not intuitive at all and the customer support is slow to respond.
Shawn
Industry: Staffing and Recruiting
Time used: Less than 2 years
January 2016
Company utilizes Silkroad Learning and Greenlight for our training nee
Pros
We use all of their products in unison,and because of that it makes the process all encompassing and easier to use.
Cons
The training for the product is too in depth. I do like that they have in depth videos, but they go too much into very basic aspects of the product.