SilkRoad Learning

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SilkRoad Learning

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About SilkRoad Learning

SilkRoad Learning is a cloud-based learning management (LMS) solution that allows organizations to centralize, create, deliver, track and report on employee training efforts. It is available as a standalone solution or as part of the SilkRoad Life HR Suite. SilkRoad Learning provides employees personal learning portals where they can enroll in new courses, view learning plans and connect with peers through SilkRoad’s social learning functionality. Tracking and administration can accommodate online courses and classroom training. The solution can be branded and tailored with audience-specific catalogs and user interfaces. Quizzing and advanced reporting allows users to identify gaps in comprehension. Certification management is also available and administrators...

SilkRoad Learning Pricing

Please contact SilkRoad for pricing.

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SilkRoad Learning User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3

Customer support

3.5

Functionality

3.5

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Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Functionality

5

Reviewed April 2019

So easy to use!

Pros

No stress, super easy to use, no issues at all with it. I love how it's set up too. It's really a great site. It has absolutely no stress with it. It loads quickly. It is easy to use, and self explanatory. I really think this is my favorite learning website I have ever used. All you have to do is go to your tasks and everything is there that you have completed and what you need to complete.

Cons

I actually like everything about this software.

Tyler

Freelance

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed March 2018

Simple & Straight to the point software; gets the job done

Reporting software used for training programs

Pros

Easy to learn and start launching. I've used it for many assessments, programs and reports used within our organization and it's performed as expected.

Cons

The interactive capabilities of SRL are a bit limited. If there are features that support flash - based platofrming and launching, I am unaware. I don't see SRL winning anyone over with it's attractiveness, rather how straightforward it's design is. That being said, it's not so much an intuitive product as it is a learned one. The issue with that is that it can easily be underutilized and appear undervalued, unless one is pointed to the benefits and capabilities of SRL.

Patty

Ann & Robert H Lurie Children's Hospital

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

4

Reviewed March 2020

Decent LMS for the job

Starting with SilkRoad Learning was a good move, but we've since grown before this learning management system and the features that it is able to provide.

Pros

I've always enjoyed how easy Silkroad is to use even though it doesn't quite fit the bill for all of our needs.

Cons

The interface is a bit antiquated and features are quite short for everything that we need to do and our expanding influence.

Alternatives Considered

Blackboard Learn

Reasons for choosing SilkRoad Learning

We chose SilkRoad for it's simplicity and participation in a cohort that gave us a good price.

Linus

Ann & Robert H. Lurie Children’s Hospital of Chicago

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

3

Reviewed January 2020

Simple LMS for simple needs

SilkRoad Learning still helps us with components of our training efforts.

Pros

SilkRoad Learning offers very rudimentary options for basic learning management. The system is easy to learn as an admin and fairly easy to train with users.

Cons

As a full featured learning management system, SilkRoad Learning falls short of its competitors. It doesn't have many of the capabilities that we needed as we grow.

Alternatives Considered

Blackboard Learn

Reasons for choosing SilkRoad Learning

SilkRoad Learning at the time offered the best solution

Relton

Ann & Robert H. Lurie Children's Hospital of Chicago

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

3

Reviewed November 2019

Decent for a time, but not as functional as most

We used Silkroad Learning as our primary LMS for about 6 years. It was our first LMS, and serves as a backup system now as we have moved fully to Cornerstone LMS.

Pros

Silkroad has a decent onboarding. The software is intuitive and somewhat easy to use. It served as a capable LMS for our organization for several years.

Cons

Silkroad Learning lacks a great deal of the features that are standard with other learning management systems.

Debbie

IQAir North America, Inc.

Verified reviewer

Company size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

2

Value for money

1

Customer support

1

Functionality

3

Reviewed November 2018

Horrible product

recently Silkroad implemented a 300% price increase on this product that was barely worth what we were paying for it in the first place. The value you get now is significantly lowered due to the sheer man hours it takes to maintain and facilitate this product.

Pros

That you can import outside training files (.csv) instead of having to enter it manually. It has a nice employee facing dashboard - easy to use for everyone but the administrator - in which case its a nightmare.

Cons

Doesn't work well with Chrome. Is extremely labor intensive in terms of setting up classes and new employees. Has so many layers, which makes it very complicated. Is not intuitive at all and the customer support is slow to respond.

Shawn

QPS Employment Group

Verified reviewer

Industry: Staffing and Recruiting

Time used: Less than 2 years

Ease-of-use

3

Customer support

2

Functionality

4

Reviewed January 2016

Company utilizes Silkroad Learning and Greenlight for our training nee

Pros

We use all of their products in unison,and because of that it makes the process all encompassing and easier to use.

Cons

The training for the product is too in depth. I do like that they have in depth videos, but they go too much into very basic aspects of the product.