TouchStone Business System vs Travitor

RATING:

4.9

(31)

TouchStone Business System has 31 reviews and a rating of 4.87 / 5 stars vs Travitor which has 51 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (31)
4.5 (51)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
September 28, 2023
May 11, 2023
Pros/Cons
  • Pros

  • Easy to use but more importantly the way it organizes our business.
  • The personal support at Touchstone is great. Touchstone's library of sample process is extremely helpful.
  • Cons

  • My personal problem with the software is not the software itself but my lack of time to spend on building the workplans that we need.
  • The most difficult thing for us is taking the time to get familiar with all aspects and to remember to go to Touchstone instead of the myriad of notepads and physical documents (breaking bad habits).
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  • Pros

  • Closing a class is easy. I like the improvement in creating courses and that we can now integrate questions into the learning.
  • We adored Travitor's simple capacity to add or alter a course. For a more modest organization it's ideal to change courses or add courses with the simple snap of a button.
  • Cons

  • The reporting environment is lacking and needs some serious enhancements.
  • Very poor customer service. For escalated issues, I can't recall even one time that an issue was ever resolved.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2017

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos