abcoa Deal Pack vs Creatio CRM

RATING:

4.8

(130)

abcoa Deal Pack has 130 reviews and a rating of 4.82 / 5 stars vs Creatio CRM which has 117 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (130)
4.7 (117)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 28, 2022
February 28, 2024
Pros/Cons
  • Pros

  • The software support is the best in the industry from what we have used in the past. The other part that went great was the conversion process.
  • Over all the DMS is a good tool to have as it integrates and connects the different sides of our business well.
  • Cons

  • This is not a very user friendly system and the reports lack a lot.
  • On line payments could be simpler. Customers get confused when they have a side (repair) note.
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  • Pros

  • Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.
  • It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.
  • Cons

  • Intuitiveness of the system. Whenever we had any complications because of our initial lack of.
  • Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos