I like it's ease of use functionality. The tutorials provided accelerated effective use of AxisCare and I love working with it every day.

No customization feature, each business has its own requirement, need to be more flexible. Customer services is bad.

I was unaware of the price structure and that we are charged for clients over 20.

Ease of use, customization, extremely useful functionality and par excellence customer service.

Axis has been great, super easy to navigate and get the hang of. Training on how to use it was very simple.

I love that everyone I speak with from the sales team to the support center always has your businesses best interest in mind. They are eager to help you however they can and always so friendly.

Customer service and the help option is amazing. I really am very excited we chose this software and the more we use it the more we love it.

Hate to sound cliche, but there isn't a thing I can't do with the software for my Caregiving company.

No actual invoice options to maintain billing and accounting together. Frustrating to have to use another product in conjunction.

The attribute functionality is fabulous. It lets us customize our list for our clients and caregivers to get the best match possible when scheduling.

I can't think of anything that is missing, or that I dislike about AxisCare.

If there is any issue there is always one call away. Thank you for the investment.

The customer care personnel was great, they were great in providing training and fixing any issues we have.

Easy to use and understand. I have not been able to integrate my payroll which I will be calling customer service about today.

Another major plus is the software's malleability; how great to customize a checklist for each patient. Additional AxisCare benefits are the GPS-integrated time clock and chat features.

Horrible Back End Features. Accounting: Very manual for accounting functions and there is no way to contact change healthcare.

Girls in the field have a lot of trouble getting all of information from documents on their phone in the field.

I love everything about this software. I like that it is very friendly and easy to use.

I I just can not take so much time out of my days to follow up on an app. I do understand that there will be trials and errors and its testing of new technologies.

Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.

I love many features AxisCare, and can say that I will be a client of theirs for a very long time. The staff and I all agree that we are a lot better off than the other companies I have tried.

The layout is great for making effective notes that are specific to each client or caregiver. I like that you can tag caregivers in a note from clients pages to put it on their profile as well.

They have been a good company to work with and I have built many relationships with their support team. The support team will go out of their way to make sure you are happy with their product.

We are able to use this software comfortably to ensure that the residents are receiving the best care. Excellent communication with your team.

Support is always available with ease & confidence any issue can be solved.

EASE OF LEARNING, MULTIPLE WAYS TO ENGAGE IN INFORMATION.

This software offers a lot of flexibility to accommodate all the different rules from all of the different Payors out there. Billers find it very easy to use.

The fact that the developer team is always on top of the CMS changes in both the Clinical and Billing areas. I also like the ease of contacting customer support and the quick response times.

I like how easy it is to use. The tech support is great as well and will help you with a smile and kindness.

Overall, I am very pleased with this product, and the vendor is great - top notch customer service, and everyone there is super helpful, responsive, and really listens to our needs.

The most important aspect of any program is to be able to get help when you need it. That is what has pressed me the most.

Point of Care, Physician Orders. Integrates with other apps.

As with any software product there will be some issues, but Experience Care is also  quick to address any issues or concerns that we have expeditiously.

HAVE NOT HAD ANY SERIOUS PROBLEMS, BUT IF A PROBLEM OCCUR, IT IS FIXED PROMPTLY.

They are quick to respond on any CSR tickets and if they don't have a definitive resolution at that moment, they keep me updated on the progress and that they continue to work on it.

The vendor is very active in seeking out input from their customers, and they actually listen. When there's a feature we want they work hard to incorporate it quickly.

The reimbursement table is hard for me but I think it is more me than the system.

Overall my experience with NetSolutions has been a very good one.

Easy to use and engaging support where end-users affect change.

The customer support and engaging leadership have the most open-door approach to listen to their end users and implement change based on input.

Our company has been using it for at least 10 years, and through that we have struggled through some really tough versions that were more bugs than fixes. BUT THAT'S ALL BEHIND US NOW.

He is knowledgeable, efficient and patient. I appreciate his fast response on our urgent payroll issue and that he resolved it very quickly.

The ease of navigation that has been applied over the years with upgrades. The integration with the pharmacy so that physician orders can be electronically sent.

Exceptionally positive and I am definitely looking forward to their commitment to delivering the best EHR platform for post-acute care.

US Dollar

As home care’s trusted all-in-one software solution for both single and multi-location enterprise-level home care agencies, AxisCare provides back-office and point-of-care solutions that help agencies in all 50 states and 4 different countries streamline operations, from intake to billing.

AxisCare offers user-friendly scheduling, a GPS Mobile App, automatic invoicing, medication reminders, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, visit insights, and so much more. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, and track connections and relationships, allowing agencies to manage marketing efforts and offer a better return on investment.

Easily schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins and more. Track where visit activities take place and restrict clock-in location using geofence and GPS capabilities. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, expenses, and much more, even if they are offline.

AxisCare integrates with industry-leading partners for things like earned wage access (TapCheck), client and caregiver satisfaction (Home Care Pulse), payment processing with next-day funding (CardConnect), background checks (Allied Screening), caregiver training (CareAcademy), and much more.

LongDescription

Patient Records Management

Employee Management

User Management

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Staff Scheduling

Referral Tracking

Task Scheduling

Electronic Signature

Invoice Management

Nursing Forms Tracking

Time Tracking by Client

Communication Management

Point of Care System

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Self Service Portal

For Nursing Homes

Mobile Access

Transaction Management

Compliance Management

Real Time Data

Home Health Care Management

Historical Reporting

Role-Based Permissions

Client Portal

CNA Tracking

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

Physician Management

Billing & Invoicing

Alerts/Escalation

Real Time Reporting

Spend Management

Monitoring

Claims Management

Payroll Management

Customizable Forms

Reimbursement Management

Appointment Management

Incident Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Document Management

For Home Care Providers

On Call Scheduling

Recurring Appointments

No-Show Tracking

Drag & Drop

Charting

Electronic Payments

SMS Messaging

Credit Card Processing

Customer Database

Data Import/Export

Activity Planning

Email Reminders

Alerts/Notifications

Customizable Templates

Geriatric Care

Flex Pricing: Your choice of A La Carte or All-Inclusive (per client)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AxisCare

Live Online

Webinars

Documentation

Videos

WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform that helps providers in skilled nursing, continuing care retirement communities, assisted & independent living, and intermediate care manage these challenges and more. Built specifically for the unique settings within long-term care, our innovative solutions & services are designed to streamline operations, enhance the quality of care provided, and improve the overall well-being of residents. 
 
WellSky Long-Term Care offers a cutting-edge suite of solutions and services to help you deliver the best possible experience for your residents while streamlining your operations, including: 

An EHR – Automate processes, learn more about your residents, and save your CNAs and nurses from having to spend too much time behind their screens. 

Financial management – Streamline all financial processes and get ahead of the competition with the financial tools and data you need to make better decisions. 

Revenue cycle management – Maximize reimbursement and optimize your cash flow with technology that streamlines the billing process, saving you time and money. 

Revenue cycle services – Let the WellSky revenue cycle experts help you gain timely, compliant, and accurate billing to maximize cash flow, help ensure revenue integrity, and reduce staffing challenges, training, and costs. 

A referral portal – Automate communication between referral partners and streamline the intake process, making it easier to grow your census 

An interoperable data exchange platform – Get fast and secure access to critical information with a data exchange platform that integrates with your EHR platform 

AxisCare vs WellSky Long-Term Care

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