# Eldermark Software Reviews, Demo & Pricing - 2026 > Review of Eldermark Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/long-term-care/eldermark-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Eldermark Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/eldermark-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/eldermark-profile/alternatives/) # Eldermark 2026: Benefits, Features & Pricing Wondering if Eldermark is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Eldermark 4.6 [(37)](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) Pricing Starting at $1.00 per month ### About Eldermark Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make informed decisions quickly and accurately with data-driven insights, built-in analytics, and a simple, connected user interface. Eldermark is built to help senior living operators, investors, and management groups increase revenue, enhance care, simplify work, and create more meaningful resident outcomes. Visit eldermark.com to experience the transformative power of centralized, simplified software, and predictive analytics. Wondering if Eldermark is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Eldermark User Interface ## Popular Eldermark Alternatives Main Product Eldermark 4.6 [(37)](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.66Value for money - 4.84Customer support - 4.27Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(172)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) 4.8 [(20)](https://www.softwareadvice.com/nursing-home/netsolutions-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.65Value for money - 4.95Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Curenta Assisted Living Software](https://www.softwareadvice.com/product/516473-Assisted-Living-SaaS/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [EHR for Senior Living](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [AL Advantage](https://www.softwareadvice.com/long-term-care/al-advantage-profile/) 4.3 [(74)](https://www.softwareadvice.com/long-term-care/al-advantage-profile/#reviews) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.44Customer support - 4.07Functionality Pricing Starting at $7.00 per month Get Price ## Eldermark Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Eldermark Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Eldermark Access Controls/Permissions Activity Dashboard Activity Planning Activity Tracking Admissions Management Alerts/Escalation Alerts/Notifications Appointment Management Assessment Management Attendance Tracking Audience Targeting Audit Trail Automated Scheduling Billing & Invoicing Calendar Management Campaign Management Care Plan Management Charting Client Management Clinical Care Compliance Management Contact Database Contact Management Customizable Forms Customizable Reports Customizable Templates Documentation Management Document Management Document Storage Electronic Payments Email Management Employee Management EMR/EHR Event/Activities Planning File Sharing Financial Management Forecasting For Long Term Care Forms Management For Nursing Homes Geriatric Care Healthcare Compliance HIPAA Compliant Incident Management Invoice Management Lab Integration Lead Management Marketing Automation Meal/Nutrition Management Medical Management Medication Alerts/Warnings Medication Database Medication History Medication Management Mobile Access Monitoring Nursing Forms Tracking Patient Communications Patient Management Patient Records Management Pipeline Management Point of Care System Predictive Analytics Referral Tracking Reminders Reporting & Statistics Resident Assessment Revenue Management Scheduling Search/Filter SOAP notes Social Media Integration Staff Management Staff Scheduling Task Management Task Scheduling Third-Party Integrations Transaction Management User Management Workflow Management ## Eldermark Integrations Caretime Integration rated undefined from -1 review ActiveDEMAND Integration rated undefined from -1 review ServiceTrac Integration rated undefined from -1 review eMenuCHOICE Integration rated undefined from -1 review Espresso Integration rated undefined from -1 review EasyShifts Integration rated undefined from -1 review See all 9 integrations ## Eldermark User Reviews Overall Rating 4.6 Ratings Breakdown 5 78% 4 11% 3 8% 2 3% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.7 Customer support 4.8 Functionality 4.3 CL Caroline L. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed September 2024 Thank you! 5 Excellent!! From the initial meeting to the support through the conversion process along with the support after implementation. \[sensitive content hidden\] were awesome! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The communication, the training and the availability of Eldermark staff to answer any and all questions on a timely manner. The friendliness of the whole team was awesome!! Cons: The only 'con' would be the time it took to get everything situated and ready to roll. I wish that could have been a shorter process. Reasons for choosing Eldermark Already in use in our facility and the support of the Eldermark team. Read More LA Lori A. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed September 2024 Eldermark Experience 5 My customer experience contact-\[sensitive content hidden\] has been great. She understands the needs of the community and works with communities to get their needs med. Anytime I have a concern, \[sensitive content hidden\] is there to assist. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to obtain just about any type of data to support the clinical arena Cons: The legacy version is not web based. It is cumbersome and it is not intuitive. I understand there is a web based version that is in beta testing. Looking forward to when this will be ready for general use. Reasons for choosing Eldermark Glennis/Aline was limited in ability to customize to resident needs and running reports. Read More PW Patricia W. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2021 Eldermark Clinical EHR Functionality / User Support Feedback 3 I have worked with Eldermark for 20 years so it has been a work in progress, building relationships, and sharing experiences. I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected. Eldermark and Ecumen can work together to come to a common ground on requests. I have had times where I think Eldermark has not explored the needs of their clients enough and sometimes seems to wait for the user to ask where certain things are. Examples: AL Licensure 8/1/21 Not prepared to create a lease, SA, and additional addendums with a full electronic signature. The e-signature that was there was not fully functional. Not prepared to add the new MN Client Rosters until we asked. They are ready now and in use. We always have had lots of assistance when we reach out. \[SENSITIVE CONTENT\] have been wonderful to work with. We can be honest and respect what we share. Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The eMar is user-friendly and offers lots of options. The Assessment w/ Pts driven Level of Care has a good customizable process to capture services in a detailed manner. Cons: It is a deficit that Service Minder is not web-based. The user interface is antiquated because of it and certain functionalities can't be used. Download documents in the lease setup which creates users to have to use a partial paper process. Reasons for choosing Eldermark Ecumen chose to stay with Eldermark because of our long-term use of the product and working relationship. We have spent years customizing the product to company processes and know that well. We want to fine-tune our standardization and use more of what Eldermark has to offer. Read More AL Angie L. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Reviewed October 2024 New and Improved! 5 Great! I had worked with the system at another facility and loved it. Was very excited to get it here. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I love how they are always willing to answer any questions I might have. It so great to have a new and improved system. Cons: Just that you have a different person for the clinical, and billing. But hasn't been a big deal. Reasons for switching to Eldermark I didn't do what I needed it to do for the assisted living. Read More KL Kevin L. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 12 months Reviewed May 2024 IT Functionality 4 I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and grows to meet the future needs of our company at the time that is appropriate. I can’t imagine more useful software for senior living, independent living and, memory care communities to use that fits exactly those needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Eldermark’s ability to address specific business concerns and make meaningful updates to address them is appreciated and impressive. We feel if our needs are not currently being met they will be eventually. Eldermark makes us feel our needs are valid and let’s us know if and when improvements to address our needs will be implemented. Cons: Some major updates take longer than we hope and underutilization of their tools on our part may reflect confusing UI or training. Reasons for choosing Eldermark Cost and streamlined functionality that fits our business. Read More PT Patience T. Verified reviewer Executive Office 201-500 employees Used daily for more than 2 years Review source Reviewed November 2021 Eldermark the tool we use for everything AL 4 Overall, its been great working with Eldermark and their team. We find more and more uses for the software everyday, but mainly use it for Marketing management and Resident Charts. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Being the person that does almost all the installation, training and follow-up tech support on the software at are corporate office, I can tell you that I have worked in every area of the software. From entering in prospects and moving in a resident to setting up new users, I have done it all. Eldermark has been a dream to work with, user-friendly for all types of employees, excellent customer service and my support team are always available with the answers I need. The IT team is always working with me on upgrades, personalization of their tools and just overall support of the software. Their top management is even willing to step in and be a part of the team, they seem very involved with the day to day. To me customer service is the most important thing, everything else is trivial and can be worked thru. Cons: The only thing that we are really struggling with this, is not being able to do some kind of live or alert charting that can be accessed anywhere. With so many of our staff working at multiple locations, it would make it alot easier to be able to review any chart updates from anywhere. Reasons for choosing Eldermark Customer Service, User- friendly, Ease of Implementation and a support team willing to work with us and our tools. Reasons for switching to Eldermark It was not user friendly and they were not willing to allow us to use our own evaluations and assessment tools. Vendor Response Thank you for taking the time to leave your review, Patience! We're so glad you've had a positive experience with us, especially with our staff! We're really proud of our team and it's great to hear that we've been able to make the platform meet your needs. I'll also make sure to send your feedback on live or alert charting that can be accessed anywhere with our product team. Replied November 2021 Read More SK Steve K. Verified reviewer Facilities Services 11-50 employees Used daily for less than 2 years Reviewed May 2025 Eldermark Support Positive Exerience 5 Very satisfied with the overall experience. Biggest challenge is to have all staff and users to slow down a bit and USE the support to solve issues or challenges and then SHARE the knowledge with others ... we are all so busy serving our seniors. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Quick and efficient solution to my issue, through the eldermark support system. This was an issue that could not have easily been solved without the knowledge on the back end of the support tech person. Cons: Nothing really ... every time I get support assistance, I tend to learn something new that is useful. Read More SV Sarah V. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Reviewed February 2025 Stellar Software and Excellent Team 5 We've been using Eldermark for nine years and have always received excellent support and training. Eldermark will always be our top choice! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Eldermark is fantastic; easy to use, and if you ever need help, their support team is always there to assist and guide you. Cons: No cons, just excited to get started with Eldermark Next! Read More BK BONITA K. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Reviewed May 2025 Great Assistance 5 They have always been so helpful, and give me training directions for future knowledge Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The person on the other line was extremely helpful Cons: nothing really, the only thing that happened was I was disconnected once. Read More AF Adrienne F. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Reviewed September 2024 Success with Eldermark 5 Overall, I have had an extremely positive experience with Eldermark. All too often, companies say they listen to your feedback, but Eldermark really shows this. They keep you updated with bug fixes or issues that have been noted. Their response time is amazing and all their staff are really knowledgeable about the products they are working with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is pretty user friendly and easy to navigate through. Your Billing, Clinical, etc. are all in one place and work with each other. There are many options available and the Eldermark Team is ALWAYS listening. They listen to any issues you are having and are quick to resolve them! They listen to your concerns on what can make your business more successful and time management friendly. Most of the time, they already have a system/product available, however, they are more than eager to develop if it is not currently an option. They are always looking to make the product better and more efficient for YOUR business. Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs. No topic is left uncovered and the floor is opened for any additional issues to discuss. Cons: There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) ## Eldermark Popular Comparisons [ECP vs Eldermark](https://www.softwareadvice.com/compare/344899-eldermark/vs/448947-ECP/)[EHR for Senior Living vs Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/vs/senior-living-core-platform/)[AL Advantage vs Eldermark](https://www.softwareadvice.com/long-term-care/al-advantage-profile/vs/eldermark/) [Compare All Alternatives](https://www.softwareadvice.com/medical/eldermark-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **229** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **220** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **188** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **155** times Stuck Between Options? Our experts can help you compare Eldermark with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice