About ECP

ECP is a cloud-based electronic health records (EHR) solution that assists living and senior care communities of any size. It is suitable for multi-state providers and includes assessments, care charting, alerts, task lists, and reports. ECP is compatible with mobile devices.

The solution features electronic medical administration records (eMAR) capabilities that include alerts and reminders for staff regarding patient regimens. Administrators can receive notifications when inventory is low on specific medications and since ECP integrates with most major pharmacy software vendors, the reordering process is automated.

ECP can also be used for other care management tasks. It creates and stores patient health assessments, ge...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

35 Reviews of ECP

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

22

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

March 2021

Jorge from Korman Health care Pharmacy

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Excellent process

Excellent customer service

Pros

System allows easy navigation and easy self instruction.

Cons

I cant say there is something least I liked about the product. overall a great choice!

Reasons for Choosing ECP

The networking between facilities, and superb reviews on your product.

Reasons for Switching to ECP

Easier access to system

April 2021

Tanya from Prairie Home Assisted Living

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

ECP REVIEW, by Tanya Neubert from Prairie Home Assisted Living

Very Good!

Pros

Very user friendly for staff to use and its used across the fox valley so many caregivers are familiar with the program. Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.

Cons

For follow ups such as patches, Somehow make a follow up that can immediately ask them if they removed the previous patch. I am currently only able to do it 5 minutes later and we have to enter a separate patch removal as a treatment. Staff often forget to remove the old ones if we are not doing this. One other suggestion I'd like to put out there is I wish we could select certain parts of the ISP for the "active cares" that we want to for a quick reference for our staff. Even though it is a shortened version, it still is not efficient for us. Our hopes was the active cares would be similar to a form you'd see printed off in nursing homes on patients doors with instructions for CNA's. We have a few different forms we use like this internally but it would be amazing to have something be made from the ISP so your not re doing the work in two different area's. Currently we use a separate form which has the following areas listed on one page. These are the main topics with a few examples: Mental Status (example-alert/oriented) -Speech (example-difficult to understand)-Mobility Assistance(example-Wheelchair)- Transfer Assistance-Grooming Assistance-Special Equipment- Eyesight/Hearing- Medical Monitoring- Paralysis-Skin-Bathing Assistance-Oral Care-Dressing- Eating Assistance- Toileting Assistance-Night Services- Behaviors/Safety- Medications- Activities- Advanced Directives- Appointments- Housekeeping- Other Services - Evacuation Capability in Emergency.

Reasons for Choosing ECP

We tried other software systems but at that time ECP was the most advanced and worked with our primary pharmacy (Mortons) which was an added bonus. Since we have made the change we are very happy with services and have not ever felt the need to explore any other options.

Reasons for Switching to ECP

They were still pretty paper based at that time, and did not have the ability to link with Mortons Long Term Care. Overall, we did like their forms and product, they just did not advance as quickly in the medication passing and linking with pharmacy like ECP. I do still think to myself today that the paper forms made by AlCharts should be adapted into ECP and the program would be much more efficient and companies would not have to spend so much time creating ISP's or additional forms when first starting. There are several forms we still use from AL Charts separately since we bought the documents by CD/binder at that time. Examples would self administration assessment, Medication system audit, and other assessments and materials that we are now starting to see more and more of each year with ECP, however, some of the documents are very detailed (way to extensive and could be simplified, especially because not all managers are nurses) Al Charts forms are very easy to use and simple but efficient with compliance.

September 2020

Vicki from Vista Springs

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

September 2020

Ecp usage

Very good

Pros

I like the new updates that come out. Once learned easy to use.

Cons

Not any training when updates are applied.

May 2020

Dan from Hometown Pharmacy

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Pharmacy perspective on med/care charting software

The program is cost-effective, especially compared to competition. It is used at a variety of LTC locations through our pharmacies- 5 bed group homes to 100+ bed assisted living facilities. The ECP staff are incredibly helpful and friendly. There has been minimal downtime and countless improvements made since I've been involved with the program.

Pros

Ease of use is the most common praise from LTC facilities. The in-depth care charting tailored for LTC really sets the program apart from other software; its assessment and reporting tools are highly flexible and capable. People like the resident pictures and simple profile setup, and straightforward charting layout and process. Integration with the pharmacy software while not perfect is good and ever-improving. Medication orders go across as expected and reorders and problem submissions to the pharmacy are simple and effective.

Cons

I wish there were more alert features in the website. There's a dashboard in the mobile app, but it would be incredibly useful to have something similar that staff can check for new or updated medication orders pending verification, controlled substance count discrepancies, unified with current available overdue charting views. Startups can be labor-intensive as every medication order has to be verified, but this also gives security against error and flexibility not found in other pharmacy applications.

Reasons for Choosing ECP

Pricing vs feature-set

Response from ECP

Replied May 2020

Thanks for taking the time to leave such a thorough and kind review. We're excited to inform you that we'll soon be redesigning the ECP home screen to allow for the addition of more alerting features, such as, indications of unread messages, pending medication/resident updates, queued refill requests, and we have plans for the mobile app to allow medication checking. We'll be sure to keep you in the loop as we make these improvements. Thanks again for the feedback and being one of our great pharmacy partners. James Baumeister Director of Pharmacy Systems

April 2021

Melinda from Mt Castle Corp

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

ECP Review from a Users Perspective

Easily view tasks, med passes and observations completed and incomplete. Ability to create behavioral tracking reports. Can generate reports, within minutes. Like having the ability to transfer clients from one location to another.

Pros

Easily view tasks, med passes and observations completed and incomplete. Ability to create behavioral tracking reports. Can generate reports, within minutes. Like having the ability to transfer clients from one location to another.

Cons

Links to the pharmacy (sometimes lag in checking in meds) and discontinuation. Need to create ticklers for when 6 months or annual reviews of client's care plans are due.

Reasons for Choosing ECP

N/A

Response from ECP

Replied April 2021

Thanks for your review! We are glad to hear that the simple layout of medications, tasks, and observations give you a concise overview of each shift. Not only that, but our reporting features have made behavior tracking a simple yet thorough process. Capturing all resident data in one place results in effortless transfers. ECP receives and processes changes to medications within minutes of the pharmacy making changes in their system. We would be more than happy to have an ECP Pharmacy Specialist reach out to discuss your delays in more detail. We strive to give you all the essential tools to get your work done quickly and efficiently. Thanks again for your feedback.