Ability to track work order history, and labor. Year end reports are helpful for figuring budgets for each division.

I always have a excellent  experience working with workhub, the customer services is always there to help me if i have any question or concerns.

I have used other systems in the past but the freedom of customizing the work has been a godsend.

Staff was very responsive and patient with us as we earned to navigate the system.

I love the WorxHub and the improved efficiencies in our department related to using WorxHub.

Ease of use, ability to customize any of the apps.

The ease of use and the intuitive nature of the software. The staff at Dude is great and always very helpful.

Ease of use and ability to quickly create or edit work orders and particularly preventative work orders.

There are some features that are badly needed that were overlooked when the software was made. They are working hard to incorporate them however.

I like the fact that is can be used with different modules that are integrated with each other.

TheWorxHub provides all the features we need to have a successful preventive maintenance plan. The work order features are especially nice to track routine and special maintenance needs.

I have had an amazing relationship with the whole WorxHub team from tech support to engineers. Everyone is passionate about both the tool and their customer service.

Ease of use, easy to access reports and excellent support.

The integration went really smoothly and the residents are happy.

As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order.

Worxhub helps so much with compliance and keeping us in the good books with the government. It provides great evidence when needed to show that our systems are well maintained.

They are constantly updating to make it better and it is user friendly to use. I am very impressed with Dude Solutions.

I like the ease of implementation and use. I like the ongoing innovations that have been made over time.

The reports are difficult to navigate and create.

It is very reliable and helpful in problem solving as well as budget planning. It is very useful to the front line worker and the senior manager.

Reporting is clumsy and unless you spend allot of time looking or trialing reports its difficult to get the end result your looking for.

The customer service support is great. I love that I can chat with anyone at any time and i get an immediate response.

Support & investment; consistent product improvements, new features, and very focused on listening to customers to improve TheWorxHub.

It's really nice to pull a report to see workload analysis or asset information. Most of the reports are really helpful.

They have been a good company to work with and I have built many relationships with their support team. The support team will go out of their way to make sure you are happy with their product.

We are able to use this software comfortably to ensure that the residents are receiving the best care. Excellent communication with your team.

Support is always available with ease & confidence any issue can be solved.

EASE OF LEARNING, MULTIPLE WAYS TO ENGAGE IN INFORMATION.

This software offers a lot of flexibility to accommodate all the different rules from all of the different Payors out there. Billers find it very easy to use.

The fact that the developer team is always on top of the CMS changes in both the Clinical and Billing areas. I also like the ease of contacting customer support and the quick response times.

I like how easy it is to use. The tech support is great as well and will help you with a smile and kindness.

Overall, I am very pleased with this product, and the vendor is great - top notch customer service, and everyone there is super helpful, responsive, and really listens to our needs.

The most important aspect of any program is to be able to get help when you need it. That is what has pressed me the most.

Point of Care, Physician Orders. Integrates with other apps.

As with any software product there will be some issues, but Experience Care is also  quick to address any issues or concerns that we have expeditiously.

HAVE NOT HAD ANY SERIOUS PROBLEMS, BUT IF A PROBLEM OCCUR, IT IS FIXED PROMPTLY.

They are quick to respond on any CSR tickets and if they don't have a definitive resolution at that moment, they keep me updated on the progress and that they continue to work on it.

The vendor is very active in seeking out input from their customers, and they actually listen. When there's a feature we want they work hard to incorporate it quickly.

The reimbursement table is hard for me but I think it is more me than the system.

Overall my experience with NetSolutions has been a very good one.

Easy to use and engaging support where end-users affect change.

The customer support and engaging leadership have the most open-door approach to listen to their end users and implement change based on input.

Our company has been using it for at least 10 years, and through that we have struggled through some really tough versions that were more bugs than fixes. BUT THAT'S ALL BEHIND US NOW.

He is knowledgeable, efficient and patient. I appreciate his fast response on our urgent payroll issue and that he resolved it very quickly.

The ease of navigation that has been applied over the years with upgrades. The integration with the pharmacy so that physician orders can be electronically sent.

Exceptionally positive and I am definitely looking forward to their commitment to delivering the best EHR platform for post-acute care.

US Dollar

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life. 

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions. 

TheWorxHub integrates with your software ecosystem through our APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with clients to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 


LongDescription

Purchase Order Management

User Management

Barcode/Ticket Scanning

Customizable Reports

Activity Tracking

Staff Scheduling

Task Planning

Communication Management

Calendar Management

Activity Management

Template Management

Activity Planning

For Nursing Homes

Compliance Management

Real Time Data

Event/Activities Planning

Preventive Maintenance

Workflow Management

Asset Tracking

Reporting & Statistics

Automated Scheduling

Work Order Management

Billing & Invoicing

Real Time Reporting

For Activity Departments

Asset Lifecycle Management

Compliance Tracking

Resident Assessment

Incident Management

Records Management

Maintenance Scheduling

Task Management

Document Management

Inventory Management

For Mechanical Equipment

Equipment Tracking

Space Management

Maintenance Management

Reporting/Analytics

Work Order Creation

Job Management

Scheduling

Equipment Management

Facility Asset Management

Barcoding/RFID

Location Tracking

Staff Management

Contact DudeSolutions for pricing information.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TheWorxHub

In Person

Live Online

Webinars

Documentation

WellSky Long-Term Care (formerly Experience Care) is a comprehensive EHR platform that helps providers in skilled nursing, continuing care retirement communities, assisted & independent living, and intermediate care manage these challenges and more. Built specifically for the unique settings within long-term care, our innovative solutions & services are designed to streamline operations, enhance the quality of care provided, and improve the overall well-being of residents. 
 
WellSky Long-Term Care offers a cutting-edge suite of solutions and services to help you deliver the best possible experience for your residents while streamlining your operations, including: 

An EHR – Automate processes, learn more about your residents, and save your CNAs and nurses from having to spend too much time behind their screens. 

Financial management – Streamline all financial processes and get ahead of the competition with the financial tools and data you need to make better decisions. 

Revenue cycle management – Maximize reimbursement and optimize your cash flow with technology that streamlines the billing process, saving you time and money. 

Revenue cycle services – Let the WellSky revenue cycle experts help you gain timely, compliant, and accurate billing to maximize cash flow, help ensure revenue integrity, and reduce staffing challenges, training, and costs. 

A referral portal – Automate communication between referral partners and streamline the intake process, making it easier to grow your census 

An interoperable data exchange platform – Get fast and secure access to critical information with a data exchange platform that integrates with your EHR platform 

TheWorxHub vs WellSky Long-Term Care

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