Katana vs MIE Trak Pro

Katana has 122 reviews and a rating of 4.8 / 5 stars vs MIE Trak Pro which has 117 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 / 5 (122)
4.65 / 5 (117)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 8, 2021
October 20, 2021
Pros/Cons
  • Pros

  • The Katana MRP interface is very easy to use and the steps are logical with help integrated into each section. The access to the knowledge base is good and the support team are efficient.
  • I appreciate how much this software has helped me fix my inventory issues. I also love that when I have an issue that I do not know how to resolve, I can schedule a call and get live support.
  • Cons

  • I've encounter a lot of bugs that are quickly fixed, but interfere with projects and daily work. The margins and costs info is a little untrustworthy and hard to read when looking for errors.
  • I'm missing one feature, but it's more due to the specific nature of my business.
  • Pros

  • Purchase order is very easy once it is set up.
  • More users, more transactions and more parts have not bogged down the system. The seamless integration from accounting to purchasing to manufacturing to shipping is excellent.
  • Cons

  • They have gotten real busy and i think customer service has suffered recently.
  • Had trouble getting the shipping scanners to communicate with the software.
Pricing Range
Product Demo
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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