Lighthouse.io vs REALTRAC

RATING:

4.4

(28)

Lighthouse.io has 28 reviews and a rating of 4.43 / 5 stars vs REALTRAC which has 68 reviews and a rating of 4.07 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (28)
4.1 (68)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 27, 2023
December 2, 2020
Pros/Cons
  • Pros

  • Great customer service, quick response and follow ups to make sure that we are happy with the outcome.
  • It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.
  • Cons

  • The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.
  • Multiple inactive users throughout the day which might be due to having bad reception on site.
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  • Pros

  • The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.
  • We have used this software since 2005. The new owners and all the improvements of the software have made it one of the best investments we have made.
  • Cons

  • For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers.
  • Inventory is a huge pain, hard to always see if it is accurate. Estimate feature needs a lot of work.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos