Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage purchases and report business operations.

Realtrac job scheduler feature enables shop managers to schedule and organize daily workflows for floor workers and machines. The job order planner allows users to prioritize job orders and plan their execution. Realtrac's job estimating and quoting tool help manufacturers to analyze job requirements and create quotes for the job estimates.

With Realtrac' job order management feature, businesses can duplicate previous jobs, convert estimates into new job orders, modify or renew existing job orders and more. The solution gives visibility into ongoing floor activities and provides job specific information like running status, actual hours and the assigned employee.

Realtrac offers various templates to monitor and report business operations. The solution can also integrate with QuickBooks and Sage 50 (Peachtree) accounting programs.



48 Reviews of Realtrac

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 48 reviews

November 2018

Debbie from Steve's Quality Machining Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

SQMS

Love the program and all the features.

Pros

Job costing and tracking the hours for each station really helps me keep track of what the employees are doing daily.

Cons

Setting it up all the stations and employees was time consuming but necessary.

November 2018

Daniel from Universal Machining & Sheet Metal

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

First ERP experience

Pros

The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

Cons

It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right.

Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

Response from Mindbridge Systems of Mindbridge Systems, Inc.

Replied November 2018

Hi Daniel, Thank you very much for your review. We strive to provide excellent customer service and we rely on our customer¿s ideas and suggestions to drive our developments. We are happy that you have experienced our customer-centered approach. In regards to your reference to the configuration of windows, our technical team will be reaching out to you shortly as this has changed in a more recent release. Thank you, Jeremy Klosowski

November 2018

Jordean from Aurora Machine

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

November 2018

Great features, but needs additional development

We would not be able to run our complex business without an ERP software package like Realtrac

Pros

Great value for an entry-level package...

Cons

The reporting is very poor. The Realtrac team struggles to respond to customization/improvement requests.

November 2018

Mandy from AURORA MACHINE

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Good once you learn it

Pros

Has multiple functions if used correctly
Are able to link information well

Cons

Has glitches/issues more frequently than preferred
Takes quite a while to learn and understand all of the modules and how they connect

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Realtrac review experience

Using Realtrac is not my first ERP experience. I found moving into Realtrac to NOT be very intuitive.

Pros

The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Cons

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

November 2018

Kelsey from Aurora Machine

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Realtrac Review

Overall, it provides us with information that we need to run our company successfully.

Pros

I like that this software has easy search functions, is user friendly, stores a variety of information, and has multiple report functions.

Cons

The reports are horrible. Any report you run in excel has these merge functions which doesn't allow you to transfer information to another excel sheet. I always have to copy and paste one line at a time. I have requested for Realtrac to improve these report but I have not seen anything updated.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Easy Use Some features no one else has

Excellent quoting and shop floor management. All part documents in one place.

Pros

Ease of Use, Document control. You are able to make prints and any other documents available like packaging instructions to the shop floow without confusion

Cons

Reporting needs to continue to improve. Some reports are clunky. Not easy to customize

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Finally a shop management program that works for a Job Shop

Realtrac has really helped organize our shop without creating extra work for our employees.

Pros

It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Cons

Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Response from Mindbridge Systems of Mindbridge Systems, Inc.

Replied November 2018

Hello, Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment. Thank You, Jeremy Klosowski

November 2018

Kylan from Hastreiter Industries

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great System, Everything We Needed Without the Crazy Complexity

We are very pleased. They've got a great system and fantastic to work with.

Pros

1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy.
2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it.
3. Developers are very responsive to feature requests or the rare glitch. Great people to work with. They're very active in bringing useful updates.
4. It's a network license, you can put RealTrac on as many computers as you want. Plus logging in past your number of licenses still gives you up to 10 minutes, thus nobody gets automatically booted. Some network licenses (from other companies) won't even let you log on which means you have to go find who left the program up on a random computer. RealTrac's gives you grace, which is great.
5. Training is not pay by the hour, it's basically unlimited, plus we are easily able to do remotely; both of which saves thousands of dollars.

Cons

1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

October 2018

Marie Kris from SAMC

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Ease to manage

Pros

My work made easier when started to use this tool. I can easily track and manage the inventories. Great features and functions.

Cons

I highly recommend to upgrade the interface but it can still good. Expensive but worth it in tracking.

September 2018

Mary May from Coca-Cola FEMSA Philippines

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Good and Reliable Software to use

Pros

The product is very good in terms of monitoring workflows and job scheduling as well. It helps me to organize more the situation in the operation.

Cons

Some modules are difficult to get in. But other than that, there's none.

August 2018

Art from American Aircraft Parts Mfg.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

Realtrac Review

Great for the price but feels a little "not ready for prime time" due to some inconsistencies between screens and modules. For example, some time is reported in minutes and seconds and on another screen or report the time is in tenths of a minute.

Pros

Price. Support. Catching data in real time so errors can be corrected while the operator still remembers the job.

Cons

Inflexibility for some items. Reporting for example.

August 2018

Autumn from IN-X Machine Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Does the job

The Realtrac software does what we need it to do. We can easily quote jobs, monitor the work and watch the costing. Overall very happy.

Pros

Realtrac is user friendly, and easy to set up. The attachments options help keep things clean and organized for easy access. This software makes it simple to correct mistakes.

Cons

The quality group is very basic and doesn't really add valve.

August 2018

Jeff from A & B Machine & Welding

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

It gets the job done

Pros

This software makes it easy to keep track of time spent on jobs

Cons

The inventory feature doesn't integrate smoothly with Quickbooks

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

I Highly Recommend Realtrac

Pros

- Able to take care of all aspects of the business in one place. Scheduling, ordering, and especially job tracking.
- Has good flow from one area to another
- Nice user interface
- Rightboard is great to be able to show what we have and schedule
- Great customer support

Cons

Bouncing between tabs can be cumbersome
Would like to be able to delete quotes
Forms can be difficult to customize

August 2018

Raymond from Mega Precision LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2018

A good value.

Pros

Quick to get up and running.
Very good customer support.
Exports to Quickbooks.
Shop Floor is easy to use.

Cons

Reports are not flexible enough. Not all fields are available on all reports. No user fields.

August 2018

Al from Total Concept Tool, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

President

It keeps track where my jobs are and I haven't used it yet in it fullest capacity.

Pros

Its a very powerful program. Realtrac also listens to their users and will update their software all the time for the better

Cons

That you need to purchase extra licenses for additional users.

August 2018

John from Peak Manufacturing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

No true integration support

Integration and customer service was almost non-existent and very difficult.

Pros

Some very cool features, but unable to really get to see it in action due to poor integration

Cons

The integration never got any real footing all software integration help came via online, and very slowly

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2018

Good but needs improvements

Great support and friendly service

Pros

Easy to use and get set up for an ERP system

Cons

Reporting is less than desirable, I would like more in reporting and scheduling.

July 2018

Lynn from DRI Machine & Fab, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

lynn's review

Pros

more features. faster to use.

Cons

had few issues with transferring my into to peachtree software