The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.

Also,  all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Easily worth the money to learn who is visiting and how customers perceive your website.

Very easy to use interface and even the funnel feature is very useful for e-commerce.

It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

This caused some confusion, but nothing that would hinder the use of the tool.

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

The recordings feature is great, but the quality of the live view of visitors on website is phenomenal.

I love the ability to connect our customers questions  with a visual off their experience shopping on our website.

Never had experience with an App like this before, amazing help understanding the customer user experience. Still leaning the App but it is well organized and easy to uunderstand.

Overall, I was pleased with what I got out of Lucky Orange, though there are better heatmapping tools out there.

We are considering how this can help us reach and connect with our visitors.

LuckyOrange allowed me to stop the guess work.

Very good, and their customer service is excellent.

Great website monitoring and UX analysis tool at a great price.

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

I like to use this system as a starting point for keyword research and competition. I know it does a lot of other cool things that I like as well, but for me, I find the Kombat section most helpful.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

It can help you make better UX decisions on your website. The customer service is great.

I love the ease of use and overall accurate analytics.

The best part is the price. Lucky Orange is much more affordable than other heat mapping tools.

I've personally used this with ecommerce websites and now I'm back for more because of its ease of use and all the amazing features.

Thanks Lucky Orange to build good product like this, Thanks.

Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Ease of use, setting it up, dashboards are all an ease to use. The heatmaps are intuitive and recordings are always a nice feature.

Lucky Orange is easy to use and easy to teach. It helps me to check the traffic and to understand the user's behavior.

The current system of the heatmap loading over the page can confused people.

One of my favorite things about Lucky Orange is the fact that early in the morning, I get a report on the number of visits my site had the day before.

Their customer service team is also incredibly responsive and helpful.

Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

The common complaint is that people don't look at them (deleting) because a notification appears every day.

Ease of rolling out the product. Built in forms are helpful for a beginner.

This is a very easy to implement software that is inexpensive. The workflows are great out of the box.

Absolutely no customization to tailor to your organization. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.

No email notifications if an item goes past due. You can only disply the entire reports that are overdue.

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit.

This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

It's never lost due to the Timeline feature. Revision history stored electronically on all documentation makes it easy to understand why documents were updated.

I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due.

Easy to use, all of the modules are integrated to one another, fast setup / configuration. The support that you receive from QT9 is always fast and effective.

It is very easy to use the , modules and being able to be paperless is awesome especially in the medical device area. Set up for users is extremely fast an simple.

QT9 has been second to none. Their implementation support team does there best to get you up and running.

It has been a key system to achieving and maintaining our compliance to ISO 9001:2015. I can't say enough about what a great partner QT9 has been and continues to be in supporting our QMS.

The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization.

Tech support to start learning the system is superior to any software company I have ever seen. All the support is included in the price of the annual fee.

The workflow is easy to understand and it is nice that most of the modules are interconnected.

There is no option to personalize the emails notofications. You really get flooded by emails.

The customer training and support offered (at no extra cost!) made the implementation from our paper based systems to QT9 software nearly stress free.

After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.

The Quality Management modules are excellent. They are easy to use and understand.

This software is very user friendly and easy to use. The help feature and QT9 academy are very easy to follow  instructions for anything you are working on in the system.

Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization.

Customer support is great and always available to help. Most modules have some level of customizable options to fit the needs of various companies and industries.

The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules.

This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

US Dollar

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports.


Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria.


Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures.



LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Website Analytics

Surveys & Feedback

Lead Capture

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Session Recording

Customer Segmentation

Territorial Mapping

Charting

Real-Time Monitoring

Referral Tracking

Campaign Tracking

Usability Testing

Behavioral Analytics

Multiple Site Management

Categorization/Grouping

Communication Management

Offline Form

Configurable Alerts

Audience Targeting

Customizable Fields

Collaboration Tools

ROI Tracking

Campaign Segmentation

User Journeys

Quantitative Analysis

Event Logs

Customer Activity Tracking

Self Service Data Preparation

Heatmaps

Conversion Rate Optimization

Dashboard Creation

Multi-Channel Data Collection

Survey/Poll Management

Real-Time Data

Transcripts/Chat History

Pageview Tracking

Performance Metrics

Mobile Friendly Test

Click Tracking

Annotations

User Interaction Tracking

Web Traffic Reporting

Role-Based Permissions

Real-Time Notifications

Behavior Analytics

Time on Site Tracking

Real-Time Updates

Data Collection

Dynamic Content

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Website Visitor Tracking

Chat/Messaging

Visualization

Conversion Tracking

Multi-Channel Attribution

For Sales Teams/Organizations

Real-time Consumer-facing Chat

Issue Tracking

Keyword Tracking

Interaction Tracking

Dashboard

Multi-Language

Customer Journey Mapping

Real Time Reporting

For Websites

Customizable Branding

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Widgets

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Autoresponders

Customer History

Tagging

Third-Party Integrations

Survey Builder

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lucky Orange

Live Online

Webinars

Documentation

Videos

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need for paper records and replaces them with electronic systems. The application helps service and manufacturing companies manage day-to-day work and instills full transparency across the system.


QT9 Quality Management Software allows users to set up email reminders to keep employees on track to finish project modules within time limits. Users can also track nonconforming products, corrective actions taken by employees, document control, training, and other quality modules electronically through the QMS system. The application provides module approval system to quality managers where they can approve, verify, and reject project work done by employees. Quality managers can send project approvals to the teams through a digital signature.


QT9 Quality Management Software offers a custom reporting engine that can export data in excel format, report format, or even charts. The software offers a web-based portal for supplier, customer, and employee training. The software is available for a limited period free trial.



Lucky Orange vs QT9 QMS

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