Global Shop Solutions vs Prospect CRM

Global Shop Solutions has 66 reviews and a rating of 4.17 / 5 stars vs Prospect CRM which has 60 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.17 / 5 (66)
4.85 / 5 (60)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
August 16, 2021
January 24, 2022
Pros/Cons
  • Pros

  • The integration and interface make for a good user experience that is flexible enough to meet most users' needs.
  • The product is very user friendly and powerful. The APS is a great tool for scheduling.
  • Cons

  • The one thing that annoys me the most is limited number of characters that can be used when making a new item number in inventory.
  • Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.
  • Pros

  • Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.
  • The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.
  • Cons

  • We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit overwhelming without support.
  • There is nothing that I can say is missing. We do not use the software's full features yet.
Pricing Range
Product Demo
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Advisor Recommendations

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31 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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