One thing that can be frustrating at times is the amount of time it will take something to load or move from tab to tab.

MediaRadar is easy to use. I like The tearsheets option.

Helps me track what is happening in the field and where people are spending money, products purchase.

I love media radar, it is very easy to use, it has a variety of updated information and really appreciate the LinkedIn link, very powerful software.

MediaRadar does a great job of looking for relevant contacts and providing a wealth of information on the advertisers included, such as online creative and where it's running.

As with all databases, it is difficult to keep up to date on the fast moving changes of contacts. Maybe there could be a way for UGC and input for changes.

Not only does the product have so much to offer but also the customer service is amazing.

Fantastic, great support staff and really smart recommendations.

Customer support was great during the roll out to our team. There are a lot of great reports and insights that can found within MediaRadar at the click of a button.

It's slightly on the inconvenient side, especially when dealing with smaller companies. I find myself looking up contact information and the data is sometimes out dated.

Ability to get contact information, competitive reports, market share info, etc. I also use it to look at campaign creative, and the perfect pitch, to investigate brand targets.

Extremely responsive customer service team. Great tool for competitive prospecting.

Main problem has been the limited contact information and some of the contact details are out of date. Just ran a list of 288 contacts and almost 100 were bad emails.

You can easily build lists of prospects, competition, and contact information. It is a well thought out tool that can save a ton of time and money as well as increase productivity.

It was great and is a good example that sometimes you don't know how good you have it until it is gone.

Very positive because it saves time and definitely allows me to be to focused on the right prospects depending upon the demographics and audiences that companies are targeting.

The accuracy of the information provided for each clients is about 95% correct which is fantastic and a huge help to the success of my job.

The data in the platform is quite rich and navigation within is intuitive.

I use MR daily for contacts, competitive spending and new business prospecting. It is very easy to run reports and save them in excel for going back at a later date to reach out to.

We love the call recording function, ease of use, and friendly customer service reps.

Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.

The online faxing is not integrated into the phone system and has a 1980s interface. The Android app has it's own problems.

We researched many companies and Nextiva was by far the best one out there. They were competitive in pricing and the best in customer service.

Their phones did come preset up and the onboarding process was very streamlined. When I did need technical support, they were quick to resolve the issues.

The dashboard was user friendly and easy to use.

I spent days asking to fix things but each time more problem and more things did not work. We were running in circles  with the problems.

I like that I can download nextiva onto my phone and that it has an easy to use app on my computer. I can easily see on my computer voicemails, who is calling me, who I want to call out to, etc.

The process became confusing, not knowing if we are talking with nextiva or another company. Nextiva refused to cancel our service and continued charging our credit card.

We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.

After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.

Integration was straightforward and fast. Customer service is always helpful and easy to work with.

Please don’t make the same mistake we did and get trapped by Nextiva.

Great VoIP platform with robust analytics and flexible pricing.

I love this product and it helped save our business during the Covid-19 lockdowns.

YEAR 1: consistently terrible call quality and tech support.

Navigation of admin website was clunky, with user website even worse.

One of the problems we initially had to overcome, is that we tend to work quite collaboratively when we are all in the office, and sit in a room with something on a screen.

The software easily allows to integrate with ship based phones.

Needs to integrate with gmail - this is delayed and needs to happen.

If your company wants friendly and knowledgeable account support, Nextiva is a good choice.

Ease of integration, ease of use, I control messages incoming and outgoing. Support is amazing, anytime day or night.

My favorite thing about Nextiva is its exemplary customer service.

Beyond customers lost and team hours wasted, even calling Nextiva’s tech support was made more difficult since anyone calling tech support was required by Nextiva to be an account admin.

My overall experience with Nextiva was a pleasant one. It taught me what my needs are, and should they improve in the future, I would be more than happy to revisit them as a business solution.

They clearly care about your experience with their software and go above and beyond to help resolve any issues or concerns and they generally respond fairly quick.

The apps on my phone and computer are pretty sleek. I also like that I can take a call from my office and then use nextiva and switch it to my cell phone.

They are functional, but not friendly. In the best cases, the apps require more steps to do things than should be necessary.

I love the integration aspect that you can have the app on desktop and on your phone. Additionally, as a current work from home employee the faxing feature has been a life saver.

Phone service was reliable and call quality was good.

The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help.

The way they build and design tools is perfect for our business with most users not being highly technical.

Interface is okay, there are better products our there for less money and a better interface.

Sometimes from the softphone app random phone numbers cause the app to crash randomly. No one at Nextiva can explain why.

There is also a good app that I'm able to use on my desktop to make calls there. It's also nice that voicemails are emailed as well as pinged on my phone.

I love the ease of use and the ability to have crystal clear calls. It makes the experience that much bettter.

The easy access to Nextiva support and account managers is its best feature. If there are ever any issues, their support staff can be reached by messaging or phone call quickly.

Their products are a la carte with modules for everything so finding the right product mix can be tricky as well. The lack of integration with our other systems is also an issue for us.

Price is way cheaper than RingCentral and 8x8. Best setup process in town and includes Amazon Chime and free Fax.

They had good value, money back guarantee and a trial period.

The voice service, once configured properly, generally worked fine.

The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.

Ease of use to add and manage users in multiple cities and states remotely.

They customize your package entirely, schedule calls to go over the system, and have pretty good support. The price is great and so far, we've been enjoying using the new phones.

Good SMB/LB/E level collab and calling software.

Our onboarding to Nextiva was, frankly, a terrible and protracted experience.

US Dollar

MediaRadar is a cloud-based platform which provides advertisement and market analysis for ad-sales professionals and agencies. The solution is delivered across multiple platforms such as TV, print media, email, events, and digital media.


MediaRadar’s sales intelligence platform provides services which include building multimedia pitches and identifying prospects that help businesses in their sales activities. It majorly serves advertising technology companies, agencies, media companies and emerging media companies regardless of their size and area of operation. The product also offers customized solutions and data licensing.


MediaRadar provides verified contacts, distribution of spend and real-time competitive analysis to companies in the Ad tech sector. It converts advertising data into actionable insights that help media companies improve their sales strategy.


MediaRadar integrates with clients’ CRM systems and other platforms such as Comsore, Google, Yelp, LinkedIn and Salesforce.



LongDescription

Lead Capture

Performance Management

Customizable Reports

Face-to-Face

Data Import/Export

Lead Generation

Contact Management

Opportunity Management

Content Management

Lead Management

Statistical Analysis

Benchmarking

Proposal Management

Social Media Integration

Real-Time Updates

Visual Analytics

Alerts/Notifications

For Sales Teams/Organizations

Reporting/Analytics

Contact Database

Campaign Analytics

Client Management

Campaign Management

Multi-Channel Distribution

Search/Filter

Display Ad Management

Content Delivery

Contact MediaRadar for pricing information.

Email/Help Desk

Chat

Self-Employed

2-10

11-50

51-200

201-500

1000+

MediaRadar

Live Online

Documentation

Nextiva brings customers and teams closer by connecting conversations in one AI-powered platform. We connect businesses to all of their conversations, helping them understand their customers in real-time to create personalized experiences that set them apart.

Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.


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