Adobe Marketing Cloud Software


 

Adobe Marketing Cloud is an integrated digital marketing suite that enables businesses of all sizes to organize, access and personalize their marketing content. The suite features a wide set of solutions, including Adobe Analytics, Adobe Target, Adobe Social, Adobe Experience Manager, Adobe Media Optimizer and Adobe Campaign. It also offers real-time dashboards and a drop down interface that allows users to combine content and analyze data.

Adobe Marketing Cloud can pull and combine data from various solutions including third-party sources to create a single, centralized view of the entire campaign. Adobe Marketing Cloud also provides predictive analytics to understand the needs of customers. Users can access all applications of the system from a single centralized platform and can use the interface to collaborate, socialize and visualize across teams.

Adobe Marketing Cloud caters to customers across various industries including financial services, government, manufacturing, entertainment, retail and more.

 

Adobe Marketing Cloud - Analytics
 
  • Adobe Marketing Cloud - Analytics
    Analytics
  • Adobe Marketing Cloud - Dashboard
    Dashboard
  • Adobe Marketing Cloud - Social
    Social
  • Adobe Marketing Cloud - Campaign management
    Campaign management
  • Adobe Marketing Cloud - Compare performance
    Compare performance
  • Adobe Marketing Cloud - Create content
    Create content
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

117 Reviews of Adobe Marketing Cloud

 

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Software Advice Reviews (35)
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Showing 1-20 of 35

Quinn from BlueCross
Specialty: Healthcare / Medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Adobe Is The Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My favorite thing about this product is the variety of things it offers. It definitely is a great tool to use for companies.

Cons

Some of it requires a lot of time and practice. But if you take the time to learn, it can be really beneficial.

Review Source
 
 

Ericka from Aflac
Specialty: Insurance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Easy to use and essential for business people on the go

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I can access my files everywhere no matter what computer I'm using which is essential when you're a business person on the go constantly.

Cons

The price of it is a bit more expensive than it should be and sometimes it can act slow, but overall, the ability to use this everywhere outweighs the bad.

Review Source
 
 

Gina from Sporting Goods
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Solid adobe-exoected reliability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As to be expexted from any adobe product, this product consisently and reliably delivers great quality.

Cons

Same wity many adobe products , the price is relaticely high so may be up to the user to determine value for cost

Review Source
 
 

Nathan from Halo Development, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Powerful Marketing Solution - Adobe Marketing Cloud

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Having the Adobe name associated with a software speaks to the credibility of the organization. Nonetheless, the robust set of tools within this Marketing solution is incredible. If you have complex marketing needs, Adobe Marketing Cloud will have everything you need.

Cons

This solution is not for those who are just looking for help with small marketing projects. It is for experienced marketers to enhance their workflow and small businesses should look elsewhere for a solution.

Review Source
 
 

Jordan from Sunland Home Care
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great Integration with Adobe Marketing Cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Awesome Marketing Cloud integration with Microsoft Dynamics. Ease of integration is what I really liked most about this application.

Cons

It would be awesome if I could integrate my exports from the creative suite directly into my emails, but maybe eventually!

Review Source
 
 

Myca from United Methodist Communications
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Unbelievably robust marketing platform that doesn't quite integrate as it should

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I will be the first one in line in 3-4 years once they've gone through a few more cycles with this product. I can see the potential coming and it's going to be amazing!

Pros

I am one of the marketers who is waiting with bated breath for Adobe to get this platform right! I tried so hard to fall in love with the Adobe suite of CMS and marketing automation during a recent RFP process, and couldn't quite get there. While the possibilities are truly endless for this platform it really needs a bit more refinement to ensure that all the parts work together flawlessly.

Cons

So much great functionality, but there are some definite growing pains integrating with other Adobe products and external systems. So disappointing!

Review Source
 
 

Alexandra from Monte Sion PR
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Not my very best!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I took the time and downloaded the software since I heard from a friend it was a great tool to have. Once I did I saw how complex the dashboard and features were and honestly I couldn't keep up with it.

Cons

I never really got to use the software per se. I honestly left it there until many months passed and i erased it and switched back the one I had before. I like simple go-to things and this one was out of my reach, personally.

Review Source
 
 

Anne from Glm
Specialty: Telecommunications
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Not as easy as web makes out of your a novice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The functionality and graphics were nice and pleasing on the eye. Tools were also easy to grasp once started.

Cons

Did not like the dashboard and f we lt the overall functionality was spoilt by the time wasted tryinch ti work out what i was doing.

Review Source
 
 

Justin from Diamante Development Corporation
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

It was OK

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Worked on my computer. The software booted up nicely and continued to work until I turned off my computer

Cons

The program did not work properly and honestly just sat on my desktop until I gave up and downlaoded a competitor

Review Source
 
 

Stephen from Fox Storytelling
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

High Adobe Standards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software won't teach you marketing principles–it is simply a powerful set of tools intended to make modern marketing easier.

Pros

Adobe excels at simple to decipher UI. Of the three marketing platforms I've used, the Adobe Marketing Cloud is the most intuitive and logical in it's approach.

Cons

Adobe support isn't the most responsive or charismatic. Forums and other user experiences are where you'll find the bulk of knowledge and learning.

Review Source
 
 

PIyush from LiquidHub
Specialty: Marketing Agency
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Steller platform for complex multinational firms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recommended for clients with high degree of engagement needs for customer experience to attract prospects. Not recommended for intranet or more application functionality based sites.

Pros

Large-scale performance, huge ecosystems of implementation partners and integration technology allowing for very complex needs to be met.

Cons

Expensive and complex to implement (if not done right, it could really hamper author productivity but it's more the implementor vs the platform that could lead to issues)

Review Source
 
 

Stephanie from Electrical/Electronic Manufacturing
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Has Potential

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Hopefully with time in the new position, ease of use will come to me.

Pros

This software has many different features to help with marketing, especially for someone just starting out in the field. Some of the features have helped me to understand more of the marketing field, and different needs that are involved.

Cons

There are so many features, I haven't been able to utilize all of them. I am an accounting manager, as well as a marketing manager, and just don't have the time to go through the very long user manual/guide.

Review Source
 
 

Audrey from Mlp
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great marketing resource!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great marketing resource, really a huge time saver!

Pros

Email marketing that finally connects all my devices and combines customer data and behaviors to create real-time and most importantly relevant communications.

Cons

Customer service response times are probably the only thing lacking but thankfully you do not need to reach out to them very often.

Review Source
 
 

Seddik from EPAC Technologies
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Adobe Marketing Cloud

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The number one choice first and foremost because of its powerful marketing asset management capacity, which seems to support distributors efficiently regardless of their location or the device they’re using. The interface is friendly, the features are well organized, and marketing staff has the opportunity to perform tasks in a more creative way. Overall, Adobe keeps even the largest and most diverse teams organized, allowing them to sync, share, and discuss files, and to manage their campaigns online.

Cons

Price: if all you need is a basic web stats, you should choose a cheaper/free and more intuitive solution.
Scarcity of professionals proficient at the tool combined with a steep learning curve has to be taken into consideration before adoption.
Endless customizations can give you to more data than you need. If you don't have an plan in place for analytics you'll end up a victim of "analysis-paralysis"

Review Source
 
 

Brantley from global app development
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Wish I would of had a long time ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its great and very useful I love using it and great for marketing. I can use on multiple computers and save my work.

Cons

Some of the programs are a little complex and the tutorials do not fully describe everything. Wish muse was a little more up to date.

Review Source
 
 

Cameron from Construction contractor
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

The best and easiest and safest for Matt even above focusing and very close b

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

No it should be offers on all the sights

Pros

That the security cription and the lease of use .all the others in had problem with under standing how to use it and know I did it right

Cons

None really it is the for Matt that will run my crimped messages in my office very well set up .no hidden clauses

Review Source
 
 

Stacy from CRSS
Specialty: Healthcare / Medicine
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Valuable Tool for Analytics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Allows for a great deal of customization with regard to metrics. Love the Discover feature for post-campaign data.

Cons

Although the customization is a plus, it can be overwhelming. You can over-customize to the point where the data is more than you want.

Review Source
 
 

Sabrina from UC San Diego Health
Specialty: Healthcare / Medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2018

March 2018

Adobe Marketing Cloud = Efficiency

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's a great way to organize and collaborate with marketing assets and how those marketing assets are performing.

Cons

It would be great if there was a mobile app of this. Working from a smart phone or tablet would be an advantage.

Review Source
 
 

Mike from SMTD
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

All the tools you need under 1 program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to access apps and tools. The different help screes along the way are great when you are trying to figure out what option to use. The layout os the apps and menus are very user friendly. There seems like there is too many tools but I am sure I do not use as many as others.

Cons

Besides the subscription structure no cons. It would be great if you can flat out purchase the product and pay for upgarde when you need them.

Review Source
 
 

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great software in asset management and building website and mobile apps

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I use the Adobe Marketing Cloud and compare to other product, I can say that this is the most complete set of integrated digital marketing solutions. I can personalized the marketing content depends on the target viewers.

Cons

The solutions is not cheap. However with all the features and the ability to deliver the best experiences to every customer across every channel, its worth it.

Review Source
 
 
 
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Showing 1-20 of 82

Kyle from Louisiana State Employees' Retirement System
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great tool for online marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The plethora of features available to your company makes this a great tool that anyone can find some use out of.

Cons

Th cost of the product is a little high, especially if you are buying multiple uses. I think the price should be cheaper.

Review Source: Capterra
 

Umaima from BS Abdur Rahman Crescent Institute of Science And Technology

July 2018

July 2018

Expensive But Worth the Upgarde

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had been using Google analytics for a long time but after switching to this I found it more flexible and has more features than Google analytics.

Cons

It has many features, some of the features are hard to understand but online tutorials can help in getting use to it.

Review Source: Capterra
 


July 2018

July 2018

Very powerful analytics tool that is more than most people need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Real-time data is something Google Analytics can't really compete with right now. The amount of dashboards and automated reports you can set up is mind boggling.

Cons

I don't pay for it, so it's not my money. But most people and most businesses can get by without paying for an analytics tool. Unless you have very specific needs, just go with Google Analytics.

Review Source: Capterra
 


July 2018

July 2018

Most robust web analytics out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are more features than you can imagine (pro and con!) and you can really geek out on data with their tools. Having support is really important when setting up/testing things from suites to variables

Cons

It's not the most intuitive analytics out there by any stretch of the imagination. every suite is set up completely different so there's a learning curve just switching companies, even if you've been using for years. sometimes it just takes longer to figure out how to get what you need than it should

Review Source: Capterra
 

Tracy from CORPORATE DINING CONCEPTS

June 2018

June 2018

We use analytics to track traffic to our various website and as a marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Adobe has developed a great tool here.
You can very easy see the break
Down for any criteria. The auto generated emails are very nice as well.

Cons

I wish that Adobe would not have discontinued the business catalyst platform and the analytics component that could be

Review Source: Capterra
 

Emily Yohanna from Comercializadora Magoo c.a.

June 2018

June 2018

It is a program that allows you to manage marketing or advertising campaigns controlling every step.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Is the best tool to have control of advertising campaigns helps detect users or customers and allows direct contact with them.

Pros

This platform allows me to create, execute and follow advertising campaigns on channels, you can send messages and send private messages with new profile options, your preferences and needs. Put the ability to safely select the right audience to send the expected message. At the same time it allows you to create operational reports to track the impact of the campaign and pilot your solution.

Cons

I really do not see cons in the program I have been using it for a while and each version outperforms the other, excellent tool for marketing management.

Review Source: Capterra
 

Rainney from KCLN Centro d Especialidades Odontologicas

June 2018

June 2018

It is a software that works as a tool for measuring traffic and user behavior in real time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has helped me to streamline work in the companies with whom I work.

Pros

What I find most attractive about this software is that it was created as a business intelligence tool that helps in making decisions and facilitates the work, thanks to its speed in demonstrating the flow of users in the database.

Cons

The two aspects that I find less interesting is that it is a software that very little would use small companies, it does not contain sample data.

Review Source: Capterra
 

Brandon from Slickdeals

June 2018

June 2018

I use this analytics platform for company reporting - it has been very difficult to implement.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

More detailed reporting and testing capability

Pros

Strong custom capabilities if your team is able to integrate, extremely detailed segments and KPIs recorded.

Cons

Very hard to implement, custom reports are confusing for non-power users. Customer support and implementation team is weak. Over promise and under deliver.

Review Source: Capterra
 


June 2018

June 2018

Adobe continues to innovate and push the envelope

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I don't know where we'd be as a company without AMC. The analytics were drastically more reliable than Google Analytics and other tools we tried.

Cons

It's a lot of work to set up, maintain, and learn from a reporting and analytics perspective. Once our team was comfortable, we never looked back

Review Source: GetApp
 


June 2018

June 2018

I use Adobe to create PDF documents for presentations, meetings, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The product meets most of my needs when it comes to creating PDF documents. It is not always intuitive in using but I do get it done.

Pros

The ease of being able to combine files into PDFs and the create a form feature. In the academic setting, there are needs for countless forms. This tool allows me to create forms quickly.

Cons

The tools needed to create different documents are not always easily found. I had to do a lot of google searches to help me figure out what I needed.

Review Source: Capterra
 

Yhoselyn from Coca-Cola FEMSA

June 2018

June 2018

Simple and friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a Marketing specialist, I am constantly testing platforms that help me analyze the behavior of the digital market. I can say that Adobe Analitycs has a friendly interface, the functions are well organized and I have the opportunity to perform tasks in a more organized and especially manage online campaigns efficiently

Cons

I use both Google Analitycs and Abobe Analitycs and both have fucnionado not found many negative things in this wonderful way to analyze our prosumers. However, I can mention that Adobe's support is not the most receptive or quick when it comes to answering questions or concerns regarding the platform. In forums and other user experiences we can find better quality of support and learning.

Review Source: Capterra
 

Camila from Teachlr Organizaciones LMS

June 2018

June 2018

Marketing is now much simpler

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love that it is a very complete software, it allows you to use functions that previously had to use several applications. In addition, we can link different Adobe Creative Cloud software with this one. It is extremely useful!

Cons

Like most Adobe programs, it does not have a low price. In addition, customizing some reports can be tedious because of the number of steps to be taken.

Review Source: Capterra
 

Darian from Eview 360
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Are you made of money? Trying to make more?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It integrates with Adobe apps and their offerings, giving teams tools that they can use to deliver and track impact.

Cons

It's expensive. It's part of the "Adobe solution" to subscribe to everything. That might rub you the wrong way.

Review Source: Capterra
 


June 2018

June 2018

Overall, great tool that solves almost all of our needs for the email marketing channel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The level of granularity that can be achieved in our workflows has been a huge improvement for us. We now have much more flexibility in how we choose to run and trigger our automated campaigns.

Cons

Much steeper learning curve coming from a more user-friendly interface. Pretty buggy from time to time.

Review Source: Capterra
 

Samantha from IT Solutions Consulting, Inc.

June 2018

June 2018

It is also a very intuitive and easy-to-use tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In addition to following the effectiveness of the marketing campaign. He does all these things very well, but with the caveat that he spends some time setting things right.

Pros

Interface is quite intuitive and easy to navigate after getting used to the design. It also provides a lot of customization options that can be incorporated, provides a good idea of where to spend time updating a site and was also the first to point out the warning signs, such as tracking problems, the filter tabs are another important point of the tool, with the possibility to filter among many metrics, create segments and quickly access the sections that we use the most. Since I've been working with the tool with other platforms, the possibilities have become endless.

Cons

Some views and reports are limited to 50 pages. However, the most important thing for us is the lack of Google reference data, which is where the vast majority of our search traffic comes from. We are not sure what users are looking for before entering our site.

Review Source: Capterra
 


May 2018

May 2018

Using Adobe Analytics to track users through our website.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows you to monitor visitors, page names, and page views and alter settings for topics like that to get good statistics.

Cons

The price point is probably higher than most like a lot of adobe products. It is a very robust piece of software though.

Review Source: Capterra
 


May 2018

May 2018

Incredibly robust tool for web analytics that I use daily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All kinds of benefits. It greatly increases my productivity and gives me the ability to refine my reporting and data analysis. Most of the benefits were named in the Pros section of my review, so I won't go into much detail here, but I will say that the utility of Adobe Analytics has been proved time and again. I would say the value that it adds to my organization is worth the money, and more. One thing that I forgot to mention in the Pros section is Adobe Target. We implemented this tool around 2 years ago and it's vastly expanded our testing capabilities. This is especially helpful when working with our product team. The results of testing help us evaluate the impact of product features in an efficient and effective manner.

Pros

The tool is amazingly flexible. The possibilities for segment creation in order to refine your data for ad hoc analysis and reporting are endless. The different tools that you can use for ad hoc analysis, visualizations, pulling clickstream data, and creating reports are comprehensive. Adobe consistently updates Analytics with new and useful features. I am constantly discovering new tools that help make my job easier and help make me more effective at my job. Scheduling reports is easy and flexible. The customer service is great as well - fast, reliable, and highly communicative. Last, but not least, is the tool Report Builder that integrates with Excel. You can automatically pull Adobe report into Excel which makes analytics reporting way easier.

Cons

Sometimes Adobe Analytics can be slow, and sometimes certain tools will simply not work. I've been frustrated on occasion when I receive constant errors in the Workspace module. This is rare, but when it happens it significantly disrupts my workflow. Data Warehouse can also be very slow. It is not an agile tool, at least not as agile as I need it to be sometimes. Also, I frequently get logged out of my account after a short time of inactivity.

Review Source: Capterra
 

Jake from Adams 12

May 2018

May 2018

Great communication software for any marketer out there with only a few, somewhat minor flaws.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The interface is great. I can make the workflow as simple or complex as I would like. Along with this, pairing this software with other tools in the adobe cloud(such as analytics) is quite helpful for various projects.

Cons

The reporting engine needs some work. It's difficult trying to customize the reports. Also, I don't use it on a daily basis due to it requiring some technical knowledge that I don't yet have.

Review Source: Capterra
 

Julie from Brock Chiropractic

May 2018

May 2018

A great tool that takes time to set up properly. If it is set up well it will unlock some potential.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was on the way to fully understanding this program but there was some much I became overwhelmed very quickly.

Cons

I cannot believe how expensive these programs are. It seems that they have a way of making these programs more and difficult to track.

Review Source: Capterra
 

Tom from Brock Chiropractic

May 2018

May 2018

How can people use this software unless they have some real time on their hands to work the board.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Adobe needs to spend some more time taking this program prime time in the sense of overall integration with other products

Cons

There are better ways to analyse the data that this program purports to do. I gave up and could not really get into it.

Review Source: Capterra
 
 
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