# icon

> Reviews of Blackbaud CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Blackbaud CRM is a good fit for you!

Source: https://www.softwareadvice.com/marketing/blackbaud-crm-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Peer-to-Peer Fundraising Software](https://www.softwareadvice.com/nonprofit/peer-to-peer-fundraising-comparison/)

/

[Blackbaud CRM](https://www.softwareadvice.com/marketing/blackbaud-crm-profile/)

/

Blackbaud CRM Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/marketing/blackbaud-crm-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/marketing/blackbaud-crm-profile/alternatives/)

# Blackbaud CRM Reviews

## Reviews Summary

## Overall Rating

3.5

* * *

## Ratings Breakdown

5

(13)

4

(20)

3

(6)

2

(3)

1

(9)

## Secondary Ratings

Ease-of-use

3.1

Customer Support

3.4

Value for money

2.9

Functionality

3.5

* * *

### Pros

"This might be a good software for large organizations with a department of accounting folks, but small organizations need to run a different direction. "

"During the initial presentation, they bragged about how useful they are for small non-profits. "

"All of our fundraising and grant data is in one place instead of stored in multiple locations we have a more thorough picture of our fundraising goals and performance."

### Cons

"I didn't like that you could not get real time information and that you could not get reporting right away, however I did like the reports."

"BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments."

"Don't buy the line you can call one company for all your needs because it works like 20 companies all pointing their finger at each other and it is impossible to resolve problems. "

Fast-track your software evaluation

Speak with a Peer-to-Peer Fundraising software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

51 results

Sort by

Blackbaud CRM Reviews, Pros and Cons - 2026 Software Advice