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5
4
3
2
1
Ease-of-use
3.1
Customer Support
3.4
Value for money
2.9
Functionality
3.4
"It's easy to add constituents and edit. I loved the customer service... representatives were super easy to contact and worked quickly to resolve even nationwide issues."
"Strong functionality and good training and tutorial resources. That's about it for the positive."
"Once when we did get the essential functionalities edited, we were quite happy with the results. Customer support is great at quickly responding in helping us with issues."
"Their service and support is awful. They make mistakes in invoicing and don't even try to fix them--corrections take months, and they'll turn off YOUR service/support for their mistakes."
"Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise."
"Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive."
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