bpm'online CRM


 

Bpm’online marketing is a marketing automation platform that provides users with tools to manage lead management starting at demand generation, through nurturing and the transition to sales. 

The solution features tools to test, modify and update processes as well as the ability to view marketing, sales and service information in a single platform.

The product's functionality covers areas such as email marketing, customer management, marketing automation and more. The application can be customized to include company colors and logos and can be used on both Mac and Windows devices. 

Bpm’online marketing can be implemented as a standalone solution or as a part of a customer relationship management (CRM) bundle.

 

 

bpm'online marketing - Customer database analytics
 
  • bpm'online marketing - Customer database analytics
    Customer database analytics
  • bpm'online marketing - Customer profile
    Customer profile
  • bpm'online marketing - Campaign designer
    Campaign designer
  • bpm'online marketing - Lead management
    Lead management
  • bpm'online marketing - Visual content designer
    Visual content designer
  • bpm'online marketing - Visual process designer
    Visual process designer
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

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Vladimir from Ronin Project
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Efficient CRM tool to optimize and automate key processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like to work with the bpm’online system. It connected all the dots between our marketing, sales and service departments creating one single environment. Now we have a complete view of all business activities.
The system is powered by bpm engine which enabled us to optimize and automate key processes within the company.

Pros

Thanks to bpm’online we solved a whole range of business problems - we aligned our marketing, sales and service departments. The system mapped and automated our processes so that we were able to close all the gaps and increase our productivity. Additionally, bpm engine ensured that we were able to flexibly change our processes when needed. Constant improvements led to more efficient and smooth operations and satisfied customers.

Cons

Like any time you start something new, there is a learning curve. Thus, read user guides and watch videos on the website, dig into the functionality of the product.

Advice to Others

Deploying bpm’online can tremendously improve your business operations and increase your staff productivity.

Source: GetApp