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> Reviews of Brand24. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Brand24 is a good fit for you!

Source: https://www.softwareadvice.com/marketing/brand24-profile/reviews

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Brand24 Reviews

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[Overview](https://www.softwareadvice.com/marketing/brand24-profile/)

Reviews

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# Brand24 Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(190)

4

(53)

3

(9)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.5

Functionality

4.4

* * *

### Pros

"It seamlessly integrates real-time tracking with excellent visualization, making it easy to identify trends, measure campaign success, and spot potential reputation issues before they escalate."

"I also value the Storm Reports that highlight trending discussions and hot mentions — especially useful for tracking competitors. And I love the comparison features, which let me analyze our brand against others and gain valuable marketing insights."

"It is a very useful tool, mainly because we have used it to search for possible brand crises in an effective way due to the variety of sources we can consult."

### Cons

"There is no way to do bulk tagging (tagging multiple mentions using filters, for example tagging 1000 mentions from a filter that has the words red {NOT} blue."

"Additionally, the setup for custom reporting templates can be slightly less intuitive than other areas of the platform, requiring a small learning curve to fully master."

"Users sometimes complain that posts or mentions from certain platforms are missed, or that there are blind spots in source coverage."

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Brand24 Reviews, Pros and Cons - 2026 Software Advice