Copper vs Zoom Workplace

RATING:

4.4

(582)

Copper has 582 reviews and a rating of 4.37 / 5 stars vs Zoom Workplace which has 13815 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (582)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 29, 2024
May 3, 2024
Pros/Cons
  • Pros

  • The features such as reach out reminders, prompts and automation point to the CRM as being an excellent platform for those in sales.
  • What we liked most is how seamlessly this works with GSuite.
  • Cons

  • No confirmations of cancellation in UI or emailed. No user viewable record of cancellation.
  • If you accidentally delete records they cannot be recovered. Not good if you accidentally delete all your contacts and have not done a manual back up.
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  • Pros

  • I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
  • I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.
  • Cons

  • This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
  • I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos