All D&B Hoovers Reviews

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Raymond

Market Research, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

D&B Hoovers Review: Pros and Cons

PROS

D&B Hoovers impressed me with its detailed, up-to-date information on businesses, which included contact information, financials, and market analyses. Furthermore, the platform was simple to use and well-organized, making it easy to find the information I needed.

CONS

The price is one of the least liked aspects of D&B Hoovers. Subscription plans can be quite expensive, putting some users out of reach. Furthermore, the search functionality can be quite limited, particularly for users with more specific requirements. Finally, the user interface can be challenging to navigate, particularly for new users.

User Profile

Reunaldo

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

My Review: D&B Hoovers

My overall experience with D&B Hoovers has been great. The platform is easy to use and the data provided is comprehensive and reliable.

PROS

I liked that D&B Hoovers provided detailed information about companies and their contacts, as well as a wealth resources for researching potential customers and partners. It was also very helpful that the platform was easy to use.

CONS

I dislike how difficult it was to find accurate and up-to-date information on business. Additionally, the subscription cost was too expensive for what I needed.

Elissa

Computer Networking, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2024

Honest Review of D&B

I use and will continue to use D&B for my lead data

PROS

Ease of use, makes my life easier in finding leads

CONS

Contacts are most of the time outdated and no longer at the company listed

Vendor Response

Thank you so much for your honest review Elissa! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on updated data). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Mohammed

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed December 2022

Good Product, but Worst Customer Support and Management Team

Good Product with Worst Management Team

PROS

Easy to use, good amount of database and easy to find industry niche with the help of SIC Codes and NAICS Code.

CONS

40 to 50% database is inacqurate.Worst customer support and Management TeamThey blocked our account and asking us more $$$$ to unblock

Reasons for switching to D&B Hoovers

We swtiched, beacuse Hoovers team blocked us and asking more money to unblock it.

Limuel

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2023

My D&B Hoovers Business Research and Decision Making Experience

It's worth noting that these limitations may not apply to all users of Hoovers and that the platform may provide valuable insights and data for certain types of businesses and industries. Ultimately, businesses should carefully evaluate their specific needs and budget when considering whether to use Hoovers or any other data provider.

PROS

I like that D&B Hoovers has a massive database of company information and insights. It is a valuable resource for researching companies, industries, and markets, which enables me to make sound business decisions. I also like the simple user interface and the ability to personalize my searches.

CONS

-Limited coverage, primarily focuses on larger companies and may have limited coverage of smaller businesses or startups, especially in the APAC region.

Jennifer

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Longtime User

For the most part it's been "good" not great. It's frustrating to have incorrect contacts and often times no emails associated to contact. Its frustrating that certain features dont always work.

PROS

That is provides me with contact information and contact email addresses

CONS

Out of date contact info (ie: contact left their job 10 years ago and DB shows them as the main contact) No emails or phone numbers for contacts Filtered searching doesn't really work No linking for businesses with two or more names The phone # option of entering the number to find a business rarely works

Vendor Response

Thank you so much for your honest review Jennifer! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on updated data). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Mark

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

D&B review

easy to use and contact info is for physical addresses and emails is reliable

PROS

D&B is a great resource for location and contact info for new and old businesses

CONS

so far I have no complaints the product has delivered what they promised

Reason for choosing D&B Hoovers

D&B is the hub of the wheel for business to business marketing info and you can search contacts and emails

User Profile

Khallyl

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

The Ideal platform for obtaining information about a company or industry

PROS

Capability to sort information based on the country, industry category, and sometimes by revenue or employee count.

CONS

On occasions, I couldn't locate certain companies I was searching for, particularly smaller private-owned ones that I managed to locate in a different database.

Kevin

Industrial Automation, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

D&B provides the best account insights

PROS

We use data from D&B Hoovers to validate contact information and gain valuable insights into prospective customers.

CONS

Permissions with D&B Hoovers can take a while to fine tune but once it's running, you're good to go.

Junaid

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Best prospecting tool

PROS

Its very user-friendly and less complicated to use that's very helpful and the data size is quite good compared to other providers.

CONS

Sometimes you won't find emails for all the records so that's a bummer.

Nikki

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

It's an essential tool for our business

PROS

being able to research companies in detail.

CONS

Often, we experience delay in data updates, such as company address.

Vendor Response

Thank you so much for your honest review Nikki! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on data update delays). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Dawn

Financial Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Fantastic Contact Resource

I love this service and feel I can get the most amount of contact information from it. However, I do find it expensive.

PROS

The available volume of information. They provide the most amount of phone numbers and emails.

CONS

The cost. It is very expensive to use. That said, they do provide more information compared to other otions.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2023

Good contacts database for cold outreach

PROS

Ability to download industry contacts with email and phone number

CONS

High cost and annual subscription requirements. Can provide discount for SMBs.

Perry

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

D&B Hoovers is a powerful prospecting tool!

I would give it a solid A grade. It is a very useful tool for finding and connecting with prospective customers.

PROS

Easy to use. Provides multiple points of contact including cell phone number, email address, and LinkedIn profile access.

CONS

Sometimes the info is outdated. I will try to reach a person and find that they left the company several years earlier.

Reason for choosing D&B Hoovers

Although D&B was somewhat more expensive than ZoomInfo, after evaluation it seemed that the data in D&B was more accurate and up-to date.

Reasons for switching to D&B Hoovers

More powerful, better contact information.

Vendor Response

Thank you so much for your kind words, Perry! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on outdated info). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Art

Warehousing, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Hoovers is a good affordable option compared to the competition

Good experience. Like the product for the price point. I will continue to use it because it does meet its purpose and gives an ROI.

PROS

Good company data and good for finding names of contacts for prospecting.

CONS

Some functionality is not as user friendly, a lot of contacts are not updated or accurate, and triggers and Bombora are not as great as I would have hoped for.

Reason for choosing D&B Hoovers

The price point to try it out was more reasonable and they both seemed to have comparable product offerings.

Vendor Response

Thank you so much for your kind words, Art! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on updated data). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Lisa

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Great tool for B2B marketing

PROS

I use D&B Hoovers the most for list building for prospects. The search tools is so easy to use and allows me to narrow down my search to the exact profile I am looking for.

CONS

Some of the contact information, I found, has been out of date.

Reason for choosing D&B Hoovers

I use D&B Hoovers to find email address contacts for companies that match out target customer profile. D&B Hoovers also offers company profile information including employee head count and annual revenue which helps me target which prospects have the best chance of benefiting from our product.

Vendor Response

Thank you so much for your kind words, Lisa! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on outdated info). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

User Profile

Lori

Verified reviewer

Market Research, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

D&B.... THE ONE STOP SHOP!

Overall, D&B Hoovers offers a powerful platform for businesses to conduct market research, identify potential leads, and stay informed about the latest industry trends.

PROS

Extensive Database, Data accuracy and ability to integrate.

CONS

The cost and the limited customizations.

Vendor Response

Thank you so much for your kind words, Lori! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Roger

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

D&B is Critical to my job

Very happy overall. Need more training and I might get more out of what I have available

PROS

I can gather contact & location information for my accounts

CONS

cant always find what I'm looking for for a specific account/business.

Vendor Response

Thank you so much for your kind words, Roger! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face. I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Bart

Information Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Top product, gelinkt aan de grootste B2B database ter wereld voor een redelijke prijs

Top product, met meer dan 175 zoek critetia, wereldwijde dekking en zeer intuïtieve interface.

PROS

Hoovers dekt heel de wereld, omdat ze gelinkt is met de grootste B2B database ter wereld (van Dun & Bradstreet). Hoovers wordt ook heel regelmatig geupdate met nieuwe functionaliteiten (zoals mogelijkheid te zoeken via keywords op de website van tientallen miljoenen bedrijven). Hoovers integreert ook naadloos op CRM's zoals Dynamics en SalesForce.

CONS

Contactpersonen en emails zijn niet in alle landen veelvuldig aanwezig. In Europa heeft dit veel te zien met de GDPR restricties.

Reason for choosing D&B Hoovers

De kwaliteit en de dekking van de database is de belangrijkste factor.

Reasons for switching to D&B Hoovers

Kwaliteit van de data Dekking (geografisch)

Ashleigh

Paper & Forest Products, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Does the Job - Satisfied Customer

Pretty good! The list pulls i have done have generated nearly $3MM in the last 6 months with our internal prospecting team.

PROS

Ease of use. It's not hard to find what you're looking for.

CONS

The pricing structure is not ideal. I hate the idea of credits on top of our subscription and that you only get so many. it feels a bit limiting on what we want to do.

Vendor Response

Thank you so much for your kind words, Ashleigh! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on pricing). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Lakita

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

D&B Exceptional way to discover new customers

PROS

all the added information is there. Your contact info

CONS

It sometimes difficult to login and takes forever to get a forgot password email

Vendor Response

Thank you so much for your kind words, Lakita! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on login/password issues). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Mark

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Solid database

PROS

Love how many contacts it pulls. It also is very accurate data.

CONS

Noticed the targeted info information we trialed didn't produce good results.

Sarah

Financial Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

List Generation

overall i am happy with the service, product and eas of use.

PROS

Easy to understand and download complete contact / company information

CONS

Results were not as specific as hoped. SIC codes can be difficult to specifiy

Reasons for switching to D&B Hoovers

we still use data axle but used hoover in the past and wanted the option to use both to create solid lead lists.

Vendor Response

Thank you so much for your honest review Sarah! We’re glad you’re pleased with D&B Hoovers, but we also understand some challenges you face (specifically on SIC codes). I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Jennifer

Management Consulting, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

More useful than my fax machine

PROS

It's a wealth of information when working with a new company.

CONS

can't really think of anything, so I guess I'll just type here to fill the blank.

Vendor Response

Thank you so much for your kind words, Jennifer! We’re glad you’re pleased with D&B Hoovers and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

Anonymous

10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

D &B Hoover

PROS

D&B Hoover's is a valuable resource for businesses of all sizes. It provides comprehensive information on companies and industries, and it can be used for a variety of purposes, including market research, competitive analysis, and business development.

CONS

n/a

Vendor Response

Thank you so much for your honest review! We’re glad you’re pleased with D&B Hoovers and I wanted to let you know we are constantly improving our product, so we value your feedback. Thank you for taking the time to write this review; we appreciate it greatly. Cheers!

Replied April 2024

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