All Encharge Reviews

1-25 of 255 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Gabriel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

One of the best automations softwares

Great! would recommend it and use it in other companies

PROS

Its very easy to use the tool and very powerful. I have tested a lot of options and this is by far the most powerful, easy to use and affordable software. The triggers are so complete that you dont need to worry about extra tools like zapier

CONS

That it does not integrate with FB Lead Ads only audiences

Reason for choosing Encharge

Best pricing and features

Reasons for switching to Encharge

Price and functionality

Santiago

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed May 2021

Pretty good starting out

We are not very happy with the software, we will consider to continue using if the software can have their own native form builder since to create an integration for each of our clients and / or our own landing pages just is not what we look into automation software.

PROS

The software is very intuitive and the automation flows are very nice to setup, the customer support is amazing and the segmentation and lead scoring features are just what we need to nurture and segment our leads and our client's leads.

CONS

We were very frustrated with the lack of a native form builder inside the software, we have to go to an external app to connect with encharge which is in the current market status a below the par offer. There are similar apps that offer native form builders (and landing page builders) even with their free tier. Not everyone is a coder and can create zaps (paying for zaps) to use a form in their landing page.

Reason for choosing Encharge

Because of a lifetime subscription that would help us lower costs in the long term, but after seeing the lack of features we will need to go back unless they are offered very soon.

Reasons for switching to Encharge

We thought it would be a good switch, but this other software do offer the native form and page builder so we will possible revert back to them

Sam

Verified reviewer

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

A good choice

PROS

I was so lucky to have found this app for my email marketing. In fact, I didn't like to leave the comment but the team really are working so hard to make the product better. They deserve me to leave something here. I have been working Mailerlite for more than a year. In term of the value of the money, it isn't really good. I still remembered that the setup took me a few days. When I found Encharge, everything seems to be great. At least, their welcoming email and guidance are very detailed and thoughtful. it really touched my heart. They also provide a road map for sharpening their product with some more great feature. One thing I liked the most is their intuitive interface and numbers of contacts given which is much better then Mailerlite. After I used for a few days, I upgraded my plan from 10,000 to 15,000 contacts as I believe I can make use of their interface to get more traffic.

CONS

i still need to learn this email-marketing app from scratch.

Tommaso

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Easy to set up, easy to use, extremely helpful for my business

My experience with Encharge is been positive, i'm surprised by the amount of features.

PROS

I’m extremely satisfied of Encharge. It’s far more than a simple marketing automation tool. It’s like the best friend of your online business. I’ve been using it for a while and every day i find out new tools to improve my email marketing strategy. It took me less than an hour to set all up, verify my domain and set the useful custom DNS records. Connecting the forms of my wordpress site with the platform it’s been super easy and everything works like a charm from the very first time (and i’m not an IT genius). Also, there are lots of ready-to-use email templates you can use to improve significantly your writing. Totally recommended.

CONS

A form builder would be awesome, and i know they are already working on that.

Reason for choosing Encharge

Price and features.

Reasons for switching to Encharge

Mailchimp was too expensive and some features are missing.

CJ

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great user experience and interface

Overall, I find that the host of features that Encharge provides would cost you a lot more elsewhere. From the segmentation and tagging (most software will allow one or the other), combined with more advanced dynamic segmentation, Encharge is helping me communicate with my clients in a much more efficient way.

PROS

I was impressed with the software from the moment I logged in for the first time. Encharge asks for you for your website URL, and automatically brings in the favicon from your website to their own interface. and therefore giving seamless brand alignment. Yes it's a very minor feature, but the impression it gives is that the developers have put themselves in your shoes and thought about the user experience. The features of the software compare well against some of the high-end autoresponders out there. My personal favourite (until now) has been ActiveCampaign. However, Encharge trumps AC in terms of having a fairly smooth learning curve. Granted it helps that I'm familiar with building workflows with emails using conditions and delays etc. but Encharge is intuitive enough for the layman to pick up.

CONS

Honestly can't fault this software. Any time I've been a little unsure about how to do anything, the tutorials have been extremely helpful and the support team are very quick to respond.

Reasons for switching to Encharge

Better features with Encharge than with other providers, great customer service.

Mark

Verified reviewer

Publishing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

High-end email automations and segmentation at reasonable price

I'm very pleased with Encharge and we're using it to great effect in sending regular newsletters in addition to contacting our list along their buyer journey

PROS

Encharge's strongest feature is the highly cutomizable 'Flows'. This software has let me design very powerful email automation sequences that help me take leads through to customers. Out of the box, Encharge gives a level of flexibility that most other 'autoresponder' software either can't match or only offers on their outrageously expensive premium plans. I was also blown away by the number of built-in integrations, such as adding leads to Facebook audiences based on various logic.

CONS

Encharge is a fairly new player in the area, so they are working hard to provide tutorials and how-tos for the software. It is improving rapidly, but it is a challenge to navigate at first.

Reason for choosing Encharge

Mailerlite looked good, but lacked some of the sophisticated automation and segmentation options we wanted. Groundhogg seemed a good budget option, but appeared very difficult to set up, and required an unknown number of premium plugins to add features.

Reasons for switching to Encharge

ActiveCampaign was too expensive for our budget and had many features we did not need.

Antony

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Finally a serious competitor in the 'affordable' marketing automation space

Feature rich product for an affordable price. Great product by [SENSITIVE CONTENT HIDDEN] and team.

PROS

Wow, I'm impressed by Encharge! I was using Active Campaign for a long time and was mighty impressed by the automation capabilities. Discovered Encharge through a friend's recommendation and oh boy, it didn't disappoint. The flow builder is amazing, simple and powerful UI. Lead scoring feature and direct integration with facebook to create custom audience is amazing. Generally its a high tire and premium feature in most marketing automation tools.

CONS

Integration with LeadPages is missing. Hopefully they will increase the native integration Apps. So currently have to manage with third party connectors like Pabbly and Zapier. Only area I'm watching out for is the email deliverability. Active Campaign is known for its email deliverability, so waiting to see how Encharge delivers on this, If Encharge delivers on this expectation then migrating from Active Campaign will be a no brainer.

Reasons for switching to Encharge

Found the feature of "Leadscoring' and creating audience on Facebook based on email list impressive for the price point offered by Encharge. These features are available on Active Campaign but for that we have upgrade to a much expensive tier.

Fabio

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

One really good tool for marketing automation and email campaigns!

I'm very happy with this tool, my overall experience is very good because now I can have all my campaigns and marketing automations together in one place what really makes a big part of my work easier.

PROS

It's very simple to use, they seem to be focused on reach clients expectations as they are increasing the number of features and their support team is very helpful and quick to answer!

CONS

Although all the basic features are present, we still need some more features to have all the functionalities of the competitors. But as I said before, they look very commited to increase the number of features and improve the user experience.

Reason for choosing Encharge

It's more user friendly, the support is very quick and the price is better too.

Reasons for switching to Encharge

Encharge's dashboard is much more simple to understand and set everything up.

Jochen

Verified reviewer

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

I use Encharge as content creator

I publish several blogs. My readers like to get informed about new posts and changes on my websites. For that purpose I need a service that gives my readers the possibility to subscribe to my mailing list. Encharge saves my subscribers and gives me the option to segment them into groups and tag them. With that kind of information, I can send very targeted emails to my audience. The Flow Builder allows me to automate many of my marketing tasks.

PROS

I use several automations for communication and marketing in Encharge. This is possible with the powerful Flow Builder.

CONS

It is a powerful mature automation SaaS software. With that kind of service double opt-in is mandatory. I don't know why it is not implemented already.

Reason for choosing Encharge

I like the modern user interface and the features.

Reasons for switching to Encharge

I feel Encharge is more mature then Automizy.

Tiger

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Great Builder of Emails and Automations

So far so good. I'll be spending quite a few hours transferring everything over to Encharge, fingers crossed.

PROS

What I really like most of all is the email builder. I'm been using ActiveCampaign for nearly 7 years and have been completely frustrated with the email builder and how out of date it is. Switching to Encharge felt a little like Christmas Morning. Additionally, I enjoy how they have laid out the Automations flow, it's not nearly as rigid and clunky as AC.

CONS

The software is new, so I anticipate changes and updates. For now, though, I feel the UI isn't as quick and accessible as I'd like. I can't really search for things, I have to scroll for things when building emails and automation.

Reasons for switching to Encharge

I have been frustrated with the lack of development and updates at AC and their constant price restructuring.

Douglas

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Encharge.IO the future of email marketing!

won my heart. I will always use!

PROS

Simply Encharge.IO is the best email marketing tool I have ever tasted. You are years ahead of several large email marketing companies. And most importantly, it is easy and intuitive, in less than 15 minutes I understood the whole process of working the tool. It also gives you possibilities to have a great organization through folders. As I have been working with email marketing for many years, I found the deliverability to be great, of course it depends on several factors! The automation part, gentlemen, gives you infinite possibilities. Ahh and I must remember to congratulate the support team, very helpful and with quick answers. Encharge.IO won my heart!

CONS

The only thing that could be improved in this software is to have direct integration with Google Contacts and also send messages directly on Whatsapp.

Reason for choosing Encharge

Because Encharge brings together the best of email marketing at a fair price! besides having incredible support!

Reasons for switching to Encharge

I left active campaing for the high price they charged me and left MailingBoss because it was a poor tool in deliverability and had a bad interface.

Edward

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best investment Ever. Encharge is a rocket! - Edward T.

I just set it and worry about other essential functions that fulfils the core value needs of my business. There are many solutions out there, and I believe in working smart rather than working hard, and Encharge helps to do the job in a very convenient way. This app, in particular, will grow-hack my business!

PROS

I’m a solo entrepreneur, and I need to maximize my efficiency in order to scale my business but also to release the workload to consolidate my company. Therefore, acquiring Encharge was one of the most significant decisions in my business since it adds value to that purpose and covers many tasks that will generally require more people in my company to do it.

CONS

Encharge offers a broad frame of solutions; nevertheless, the granularity of personalization is limited, and the numbers of integrations are limited. Using third solutions to integrate a digital business ecosystem is ok, but not sustainable in the long term. However, the platform is not mature at this specific time, which means that this could be implemented in the future, which as an active user, entails a cost.

Reason for choosing Encharge

Automation is more estable in Encharge than in the other apps. Additionally, the flexibility visual composition to the mailing flow that Encharge offer, it really add a tremendous advantage over other apps.

Zac

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Replaces Active Campaign

10/10...love it so far and excited to join.

PROS

FINALLY! I've been looking for a suitable replacement to Active Campaign for months when this came across my feed. The big thing I love about Encharge is that it's fast...and is built around automations + customer experience. Active campaign feels like it was built in the 1990's from how long it takes to write an email... My gosh it's a pain. So far so good with Encharge.

CONS

Nothing yet...the only thing (which they are working on) is adding more native integrations with landing page builders like Clickfunnels.

Reason for choosing Encharge

I like the amount of automation they are building + the roadmap. Huge plus for having the ability to create Facebook custom audiences from people that don't open emails to have omni channel messaging.

Reasons for switching to Encharge

The speed...active campaign is so slow.

Anil

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Powerful Automation. Segmentation Feature. Bright Future!

Encharge solves the automation, segmentation, and personalization challenges. For Agency clients, there is a sub-account feature with a separate tracking script and account management. It also has an automatic email validation feature for subscriber opt-ins saving time and money.

PROS

Powerful automation and segmentation features and bright future as I see great potential for Encharge to grow and close gaps between them and big names in ESP/ email marketing automation platforms out there. I am currently using one of the most powerful, if not the most powerful, email marketing platforms. So I am very familiar with segmentation and personalization features that Encharge has and can help them shape their future growth. Happy to see them welcoming our feature requests, including WooCommerce and/or Shopify integrations, forms, “Action-Goal” for the Flow builder, among others. - Dashboard is clean with all the key metrics like subscriber growth, opens, clicks, replies, unsubscribes, spam complaints, etc charts - Nice touch of automatically importing your website logo if you enter your website link during your account sign up - Integrations: tons of them already there, plus Webhook, Zapier, MailChimp, ManyChat, BotStar, to name a few - Email Builder has two options: drag and drop builder with text, images, social media icons, etc. and text-only option. Several templates are available to give you a jumpstart. They are working on a text editor that would allow inserting images as well. But the drag and drop builder takes care of it anyways. - Automatic Email validation. Say what! - Visual Flow builder that is drag and drop of modules/steps like triggers, actions, and Filters - Folder structure for Flows, Emails, and Broadcasts - Segmentation:

CONS

There's nothing to dislike per se at the moment except I would like them to add a bunch of features, for example: 1. WooCommerce Integration 2. Shopify Integration 3. ThriveCart Integration 4. AccessAlly Integration 5. Broadcast Resend feature including scheduling options 6. Broadcast Metrics (This may be there already, but I don't remember. 7. CTA Button and Image insertion in the Text-Based emails 8. Wait Until Specific Date trigger 9. GOAL Action/Trigger

Julian

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT