Engage121 Enterprise
Overview
About Engage121 Enterprise
Engage121 Enterprise is a cloud-based social customer relationship management (CRM) solution that caters to retailers, national franchisors, dealerships and direct sales organizations.
The solution supports various social media networks and enables users to respond to social media conversations on the real-time basis. Through an analytics module, it can deliver dashboards to monitor customer care engagement, campaigns, competitor benchmarking, Twitter audience demographics and Facebook insights.
Engage121 Enterprise also offers charting functionalities to evaluate social media metrics such as engagement, reach and activities. The system provides a publishing tool that can generate localized content on various industries through its proprietary algorithm. All t...
Engage121 Enterprise Pricing
Free trial:
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Most Helpful Reviews for Engage121 Enterprise
1 Review
Rick
Management Consulting, 2-10 employees
Used weekly for less than 6 months
Review Source
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2017
Click easy
Simple to use social media management solution for small and medium size business
PROSAuto login from email Easy social media account setup Easy post promotion Notification once ads are running
CONSTwo step advertiser approval process can be confusing for a novice. Only two plans offer. Paid account cost is high for smaller business