About Envoke

Powerful, CASL compliant email marketing software for marketers and communications professionals. Our software is designed to meet stringent compliance and security requirements. Made in Canada, with data stored in Canada. Ideal for Canadian businesses and organizations looking for a solution to send higher volume of emails to consented recipients....

Envoke Pricing

The Monthly Subscription is a recurring monthly plan that allows sending unlimited emails. Cost is dependent on the number of active contacts in your account. The Pay As You Go plan allows you to store unlimited contacts, sending emails uses email credits that need to be purchased upfront.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

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Envoke User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 63 reviews

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

Great Tool!

Pros

Envoke functionality is great and fully meets our needs. I really appreciate the FANTASTIC customer support, the online documentation and the embedded helper information. This makes it very easy to create lists and filters, upload contacts, build templates and emails and schedule campaigns. We reduced production time significantly- it only takes a couple minutes to setup an email campaign! I also really like the AB testing functionality (very easy to use and very effective), the welcome autoresponders or how easy it is to resend to contacts who did not open. Highly recommend this tool!

Cons

New features are added all the time. This is much appreciated!

Reasons for choosing Envoke

Customer Service, Data & Security Compliance, Features, Price

Reasons for switching to Envoke

Poor customer support, glitchy software

James

Company size: 11-50 employees

Industry: Writing and Editing

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2019

The Ultimate Canadian Answer for Newsletters and Contact Management

What works for one subscriber may not be for others. Customization is the key to handle different groups and Envoke makes it easy to cater to your target markets by creating collateral and content their users will find informational, interesting or newsworthy.

Pros

More usable features than one can imagine. Everything is thought of and easily available. Don't like something or need a change or update the management team is very nimble and keen to help you and advance the system for all users.

Cons

It took a while to fully understand and utilize this elaborate system. And for a small business not fully ready to roll out there should be no charge up until you use it. It may cost some considerable expense to keep systems live for potential customers. But when they are ready to use it on a small or large scale it becomes highly addictive. Anyone who tests or tries it should be encouraged to use it more often rather than shut them down. Even a sample database of 100 subscribers could grow to thousands rather than risk hard earned users to opt-out and eventually go to the competition.

Reasons for choosing Envoke

We have used RingCentral for our strategic 1-800-789-1011 and I am not aware or understand if Envoke has any competing VOIP system. Constant Contact although having a small email database to begin with we have decided to go with Envoke because it is more efficient and has everything we desire and more we have yet to use it fully but know we can scale our business needs for the long-term.

Reasons for switching to Envoke

Product and service appear to be similar and the cost comparable. A lower price point and Canadian ownership make all the difference in the world when it comes to competition. Envoke has all the right stuff to compete worldwide with a product that rocks and a management team that listens to their clients.

Jennifer

Company size: 11-50 employees

Industry: Commercial Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Effective, affordable, easy to use product with excellent customer service!

Envoke offers what a large email marketing program offers at a similar price with better customer service. And we prioritize working with local, small businesses.

Pros

Effective, affordable, easy to use product with excellent customer service.

Cons

I would have said the user language was different than I was used to, but they recently upgraded this, and I find it makes more sense to my level of experience.

Reasons for switching to Envoke

Same price for same product Local supplier

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

November 2018

Stellar customer support, okay product

Pros

We chose Envoke because it's a Canadian company that was willing to engage with our procurement process, and could provide us with a customized service that allows us to connect mailing lists with segments of our internal contact databases. Their customer support is really stellar and they invest a lot in making sure that we know how to best use the tool.

Cons

The UI for creating and managing messages needs a refresh, and is based on a model where new messages are created from a template filled with dummy content that you swap out (rather than a UI based on providing a canvas and a drag-and-drop library of elements that fit with our design). Some of our users who've worked with Mailchimp and other services find this awkward. We work on an agency-type model, so there's one administrator account that manages over 50 'client' accounts, and the workflows related to this are tricky - it's not clear which client account you're in, you can't open (and compare between) multiple client accounts at the same time, and you can't set global preferences (ex. Analytics tagging ON by default, 'sent by Envoke' message OFF by default) that will automatically be applied to all new accounts. Giving a single (client) user access to multiple client accounts is also awkward, and means that some of our users have four or more different usernames for different Envoke accounts. Creating those user accounts involves some minor frustration with the workflow for creating and sending users their account credentials and passwords.

Response from Envoke

Thank you for your comments. We have now included an option to view email activity per account in custom date ranges, which is helpful for agency-type accounts like yours. Displaying the current account name on all pages is now in development as per your feedback and we have also added your user management related thoughts to our "wishlist" which is reviewed by product management to help shape upcoming releases. Please don't hesitate to add additional comments any time.

Replied November 2018

Neal

Company size: 1,001-5,000 employees

Industry: Professional Training & Coaching

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

The ever improving Envoke!

Brilliant to see a product continue to improve.

Pros

I have been using the Envoke for over 2-years now and have seen nothing but improvements. The greatest piece for me is how fast it is to produce newsletters, flyers and emails using templates with drag and drop elements. The analytics that I can pull from my campaigns is super helpful and the amazing customer support service puts the icing on the cake.

Cons

I can't think of any negatives of this product at this time. Every time I have experienced an issue that was sub-par on other products I have used I have simply contacted Envoke support and since I have been using the product everything that is important to my work has been added or improved.

Reasons for switching to Envoke

The change to a paid product

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