I really like the way it is designed. Easy to handle and great support.

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

One step solution to manage all your customers with perfect API/AI.

Doesn't work well with Safari browser. We tried & were told to use Google chrome.

It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.

It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform.

Hello24's -Reliable messaging solution for businesses.

Hello24's WhatsApp API provides a seamless and reliable messaging solution for businesses.

Automation and price Local guidance Thanks for sharing the webinar and invoice.

Easy to use & accessibility is great. Customer service is good too.

Sophisticated conversational platform at exceptional price.

Customer support is very great. Speically [sensitive content hidden] very helpful for any question.

UI - their platform UI for business is based on the new technology (I was told Google Flutter?) which could sometimes create problems in Safari; With Google Chrome, the platform is seamless.

Ease of use - Simple to use the product & run campaigns. Customer support - The team is reachable at any point & answers questions quickly.

Ease of on-boarding; Onboarding was simple & easy. Price - They offer the lowest prices compared to others.

Because it may solve the customers problem in real time.

The product is easy to use and can be understood in 1 training session.

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

Overall, I'd strongly recommend this app because it has a very good system for coordinating corporate operation, it's very easy to use, the navigation could be improved, and the load time is fast.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps.

The platform enables companies to:
- Improve revenue
- Re-engage /recover abandoned carts
- Share products and take orders on WhatsApp
- Automate cross-sell/re-sell campaigns
- Deploy marketing campaigns to reach customers on Whatsapp
- Get more ROI on your marketing spends compared to traditional ads
- Support customers on chat through our advanced chat automation engine
- Automate your customer queries.

The platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.


LongDescription

Natural Language Processing

AI/Machine Learning

Chatbot

Customer Segmentation

Communication Management

Chat/Messaging

Pre-Configured Bot

Third-Party Integrations

Live Chat

Real-Time Analytics

Engagement Tracking

Lead Capture

Code-free Development

Customer Service Analytics

Customer Experience Management

Configurable Workflow

Performance Metrics

Real Time Notifications

Reporting & Statistics

Multi-Language

Reporting/Analytics

Drag & Drop

Auto-Responders

Search/Filter

Audience Targeting

Template Management

Campaign Segmentation

Lead Management

Lead Nurturing

Lead Qualification

Campaign Management

Alerts/Notifications

Real-Time Data

Real-time Conversations

Customer Database

Interactive Content

Personalization

Video Support

Customizable Branding

Activity Dashboard

Activity Tracking

Customer History

Visual Analytics

Customizable Templates

Real-Time Reporting

Monitoring

Drip Campaigns

Marketing Automation

Customizable CTAs

Segmentation

Campaign Analytics

Workflow Management

Behavior Tracking

Surveys & Feedback

Customizable Reports

Customizable Fields

Social Media Integration

Widgets

Content Management

Tagging

Content Creation

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

hello24.ai

Live Online

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Call Recording

Call Logging

Medical History Records

Goal Management

Call Management

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Bills of Material

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Proposal Management

Landing Pages/Web Forms

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

hello24.ai vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons