--- title: "Instagram Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Instagram. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Instagram is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/instagram-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [Instagram](https://www.softwareadvice.com/marketing/instagram-profile/) / Instagram Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/instagram-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/instagram-profile/alternatives/) # Instagram User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 5,225 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.1/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 3,828 reviews (73%) - 4 stars: 1,171 reviews (22%) - 3 stars: 187 reviews (4%) - 2 stars: 18 reviews (0%) - 1 star: 21 reviews (0%) ### Most mentioned pros - perfect visual format for showcasing my design work, effective Reels for showing my creative process behind the scenes, good visibility with potential clients, handy tagging and collaboration features with brands. - I also appreciate how Instagram allows brands to create authentic connections through behind-the-scenes content, customer interactions, and storytelling, helping businesses grow beyond just selling products and create a loyal community. - We use it to showcase our brand, publish visual content, engage with our audience, and generate awareness around our products and services. ### Most mentioned cons - I find that the platform has become a financial money pit for paid advertising if you want to maintain decent reach, as the algorithm increasingly buries our organic posts. - Even with high-quality content, businesses may find that organic reach can fluctuate, making it harder to consistently connect with their audience. - Only thing that is unfortunate about Instagram is that there are a lot of polarizing comments on reels or posts that are just generic. ## Instagram customer reviews Showing reviews 1-25 of 5,225 (page 1). ### Instagram is so user friendly - Overall rating: 5/5 - Reviewer: Madeline D. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I think Instagram for work is great. There are so many features and ways to share with our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Instagram is so easy to use and the content scheduling is so easy to use. I like that there can be many user profiles. #### Cons Sometimes the new updates do not work great right away. They need to work on the bugs that happen sometimes. --- ### Instagram review - Overall rating: 4/5 - Reviewer: Yonas E. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Instagram has been a battle between social media marketing and management, seeking personal space balanced with healthy entertainment and a serious of mixed dopamine rushes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Instagram allows peer to peer community engagement along with social media networking and management for individuals and B2B as well. Observing Instagram's reel rotation is interesting. The algorithm noticably follows whatever you are searching in other sites. This can be great. #### Cons I dislike the algorithms that tend to overdue advertisements from gathering users personal information which result in a bombardment of ad repetition. --- ### My Updated Instagram Review. - Overall rating: 5/5 - Reviewer: Adedotun O. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience on Instagram is more rounded. As mentioned earlier, it's now a one-stop app for fun, communication, learning, and shopping. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Instagram has evolved into a tool of learning and entertainment. So, I personally use to learn tech trends, learn French, and also find products I want to buy. #### Cons The algorithm determines too much of what you see, so one doesn't always get to seen the posts of friends and family. --- ### A Leading Platform for Reaching and Engaging Customer - Overall rating: 5/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Instagram is its ability to help businesses build a strong brand presence and connect directly with their audience. It provides a powerful platform for showcasing products, sharing our story, and creating a community around our brand. For a growing business, Instagram is valuable because it combines visual marketing, customer engagement, and discovery in one place. Features such as Reels, Stories, product tagging, and direct messaging make it easier to reach new customers and build relationships with existing ones. I also appreciate how Instagram allows brands to create authentic connections through behind-the-scenes content, customer interactions, and storytelling, helping businesses grow beyond just selling products and create a loyal community. #### Cons One of the main drawbacks of Instagram is that it can be challenging to maintain consistent reach and visibility due to frequent changes to the algorithm. Even with high-quality content, businesses may find that organic reach can fluctuate, making it harder to consistently connect with their audience. Another challenge is the time and effort required to create engaging content. Building a strong presence on Instagram requires regular posting, video creation, community engagement, and staying up to date with changing trends. While Instagram is a powerful marketing tool, businesses often need to invest significant time, resources, or advertising spend to achieve consistent growth and reach new customers. --- ### Simple and useful for social media management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Instagram has been useful for sharing content and building an audience. The main features are easy to understand once you get used to the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Instagram is easy to use for posting photos, videos, Reels and Stories. It is also useful for reaching new people and keeping regular contact with an audience. #### Cons Some settings and features can be confusing, especially when managing account-related options. Sometimes the platform also changes its features or interface. --- ### Great platform to connect with others - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Instagram is a great platform to connect with friends and family. It’s very easy to navigate and organized #### Cons Some settings are hard to access but overall pretty easy to navigate, and very organized. There can be glitches and some security issues as well, but those are pretty minimal --- ### Great social site - Overall rating: 4/5 - Reviewer: J. M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Instagram is a very good place to be posting projects. I think the algorithm is very good on there. I get great reviews. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Instagram has a simple format and it is very well managed. As for the value of the money it is free unless you take on a pro site. #### Cons Sometimes it can hang up when you're trying to schedule a project going out. My concern with this is when I try to schedule multiple projects. --- ### Instagram Videos+ - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Instagram is a very useful software for sharing photos and videos with others. I mainly use Instagram to watch posts, follow different people and discover new things. You can also easily chat with friends through messages. #### Cons The software can take up a lot of time because there are always new videos and posts to watch. There are also quite a lot of ads, and sometimes the videos use a lot of internet data. --- ### My Best Tool for Increasing Visibility - Overall rating: 5/5 - Reviewer: Nicole T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent for showcasing my products and campaigns, strong visibility through visual content, direct communication with my audience, Stories and Reels are very useful, good tool for building GOLF WANG’s brand awareness. #### Cons Requires regular posting, post reach can sometimes be unpredictable, creating content can be time-consuming, marketing results can vary. --- ### My creative showcase for displaying my work - Overall rating: 4/5 - Reviewer: Shawn R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros nstagram has become a genuine showcase for my creative work, whether for my personal projects or the campaigns I put together for my marketing clients. perfect visual format for showcasing my design work, effective Reels for showing my creative process behind the scenes, good visibility with potential clients, handy tagging and collaboration features with brands. #### Cons What weighs on me a bit is the pressure to post regularly to stay visible, which takes up a lot of creative time on top of my usual work. --- ### Instagram is the visual portal of connections - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I started many years ago and didn’t really understand why people would only want to see photos instead of writing a message. However I get it now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It’s a great way to share videos, reels and images with friends and family as well as a place to run ads as a business. #### Cons The sharing is limited on characters for threads and some other platforms. Overall it’s pretty easy to use and no real issues. --- ### A Fun and User-Friendly Social Platform - Overall rating: 5/5 - Reviewer: Shelby D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Instagram has been very positive. It’s easy to use, visually engaging, and a great way to connect with others. I like how simple it is to share both photos and videos, discover new content, and build a profile. While there are a few features I wish were improved, it’s still one of the most enjoyable and user-friendly social media platforms I’ve used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy Instagram is to use and navigate, it’s the best social media platform I’ve used. It’s a fun and engaging way to connect with people, and I appreciate how simple it is to build your own profile while also discovering others. I also like that it supports both photos and videos, making it versatile for sharing content. The help forms are useful as well if you ever need assistance troubleshooting issues. #### Cons I wish Instagram allowed users to post photos in the comments, as it would make conversations more interactive and engaging. --- ### A Creative and Easy-to-Use Social Media Platform - Overall rating: 5/5 - Reviewer: Jessy R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Instagram has been very positive. I use it both for entertainment and inspiration, and I enjoy how easy it is to connect with friends, family, businesses, and creators from around the world. The app offers endless opportunities for creativity, whether you're sharing everyday moments, promoting a business, or creating engaging Reels. I especially appreciate how Instagram continues to introduce new features that keep the platform fresh and engaging while allowing users to personalize their experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Instagram is very easy to use and makes it simple for anyone to create and share content. I love the creative freedom it gives users through photos, stories, posts, and especially Reels. Reels are my favorite feature because they are entertaining, inspiring, and a great way to discover new ideas from other creators. I also enjoy having a personalized feed that shows content tailored to my interests, making the app feel unique to each user. #### Cons One thing I dislike is that the algorithm can sometimes make it difficult for smaller creators to reach their audience consistently. It can also feel like sponsored content and ads appear too frequently at times. Additionally, some features seem to change often, which can take a little time to get used to. --- ### Solid for Connection, Overwhelming in Practice - Overall rating: 5/5 - Reviewer: Léo L. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered mixed bag. It's been a great tool for staying visually connected with friends, discovering new content and creators, and sharing moments in a low-pressure way through Stories. But over time, it's felt less like a social app and more like an entertainment feed, the constant push toward Reels, ads, and algorithm-driven content made it feel less personal. It's useful and enjoyable in moderation, but it also has a way of pulling you in longer than intended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros made sharing everyday moments without much effort. Stories in particular let me post casually without worrying about curating a perfect feed. I also appreciated the Explore page for surfacing content genuinely relevant to my interests, and the editing tools that made photos and videos look polished right in the app. #### Cons started to feel geared toward engagement rather than genuine connection, the algorithm-driven feed and constant push toward Reels made it feel more like a content platform than a place to keep up with friends. The pressure to curate a certain image, along with intrusive ads and the addictive, hard-to-put-down scrolling design, were also things I didn't love. --- ### Is Instagram good as other say's? - Overall rating: 5/5 - Reviewer: Shaikh A. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Instagram is good with little points i have mentioned above, I used Instagram daily for the content is good than othes app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Instagram is really a good platform for a small creaters and the small Entrepreneurs around the world to connect with each other and show case there work and generate sales. And the customer service are very Responsible, the user profile systems are is unique and good, never seen such interface, while open the app it work smoothly and clean which lead easy to use whole app. #### Cons Having a really good app and management there some little points i like to highlight for better use in future. First it about the login system which i like to be more convenient for the user, second the watch history and saved options of this app is not good even my saved reel got delete without my permission, third is the security anyone, like anyone can msg and can say bad word to you but all you can do is block them but the still came and do what the used to do, I want this kind of person should be banned to even use Instagram like forever. --- ### Engaging and Easy-to-Use platform with some drawbacks. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it a platform that connects users, brands, and companies. It's easy to use, free and allows for the creation and sharing of content . While there are some drawbacks, including ads and other issues, it is one of the most user-friendly social media platforms available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Instagram is very easy to use and visually engaging, the interface is vey simple and its easy to post content interact with others and discover new content. They have features like stories, reels and direct message which is very versatile for both personal use and content creation/marketing. It allows for full customize of user profile allowing brands or individuals to create an online presence with their communities. #### Cons The algorithm for Instagram is a little unpredictable and is harder to reach the intended audience compared to alternatives like TikTok. Furthermore, customer service is hard to reach but it's moderation/censorship is less (which can be a good and a bad thing). Furthermore, it does have an addictive presence so it can be time-consuming or degrade mental health of some users. --- ### Growing brand in my own way - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience using Instagram for my business has been very positive and impactful. It’s a powerful tool for building relationships, showcasing listings, and growing my brand in a more personal way. While it takes consistency and effort, it’s been worth it for the exposure and connections it brings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that Instagram gives me a highly visual platform to showcase my listings and connect with potential buyers in a more personal, engaging way. It’s great for building my brand, sharing behind-the-scenes content, and staying top of mind with my audience. I also love how easy it is to reach new people through reels, stories, and local engagement. #### Cons What I like least is how time-consuming it can be to stay consistent and keep up with posting, engagement, and trends. The algorithm can also be unpredictable, making it hard to know if my content will actually reach my audience. Sometimes it feels like a lot of effort for inconsistent results. --- ### Make YOUR content - Overall rating: 5/5 - Reviewer: Dalton N. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Been using Instagram for a very long time for my personal profile page only recently have I switched over to making content on my own, but so far my past experience with the app has been amazing to keep up with friends and family and for my personal content in my art it has been eye-opening and I’ve loved my experience so far with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can post my content and hashtag what my art means to me along with tagging communities of people in my city that may find my work and engage with it. Also having the helpful tabs where I can go and view and managing my profile performance and seeing what kinda of people are liking and view my content. Instagram has always been one of the easiest social media sites to navigate and as someone who is new to building a following it has been encouraging to see my profile’s grow #### Cons The only dislike I have about Instagram is not really Instagram’s fault but the iTunes service charge to any in app purchasing has been very frustrated --- ### Interesting idea - Overall rating: 5/5 - Reviewer: Lexus K. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like Instagram because it's an easy way to keep up with friends, family, and the creators I enjoy following. I like being able to share photos and videos, discover new content, and find inspiration for hobbies, travel, and other interests. The app is simple to use, and features like Stories and Reels make it fun to see what people are up to. #### Cons One thing I don't like about Instagram is that there are a lot of ads and sponsored posts mixed in with the content I actually want to see. I also think the algorithm can be frustrating because it doesn't always show posts in the order they're shared. Sometimes it's easy to spend more time scrolling than I intended, so I wish it gave users a little more control over what appears in their feed. --- ### Great Messages in Many Ways - Overall rating: 5/5 - Reviewer: Dan C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered It's awesome to go on and learn things from. I have learned some great recipes to enjoy as well as some great deep thoughts to ponder. There doesn't seem to be any limits to the values you can absorb from IG. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's a great value for your money. I have been enjoying free version for years. The ease of use and access to social media has been fulfilling in different ways. #### Cons You can get caught in a rabbit hole by letting your mind keep taking in the dopamine hits. Next thing you know, you've been on it for time longer than you had hoped. --- ### My Go-To App for Sharing and Discovering Content - Overall rating: 5/5 - Reviewer: Samin S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Instagram has been a reliable and enjoyable platform for staying connected and expressing creativity. It’s easy to use, visually engaging, and packed with features that make sharing moments simple. While the ads and constant updates can be a bit much, the app remains one of my favorite ways to keep up with friends, family, and trends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Instagram is an easy and fun platform to use for connecting with friends, sharing photos, and discovering new content. I love how simple it is to create posts, reels, and stories, and the editing tools make it quick to enhance photos without needing another app. The algorithm does a great job recommending content I actually enjoy, and the ability to follow creators, brands, and interests makes the app feel very personalized. Messaging and sharing posts with friends is also super convenient. #### Cons There are quite a few ads, and sometimes the algorithm can feel repetitive. Features change often, and it can be a little confusing when the layout updates unexpectedly. Reels can also dominate the feed, even when you just want to see posts from people you follow. --- ### Instagram, the place to show off your videos! - Overall rating: 5/5 - Reviewer: Bob G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I actually enjoy the simple and easy features of using Instagram. And its all part of Google, so you know its good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Uploading videos on Instagram are so much fun and easy to do. You can share a wide variety of videos/ clips, photos and incorporate links to your private websites. There is so much talent out there...!! #### Cons Honestly I have nothing negative to say about about Instagram, except to always be careful when placing any contact info on the internet. --- ### Love Instagram - Overall rating: 5/5 - Reviewer: Megan G. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I love using it to showcase my work. I do hair so there is a lot of competition out there. Instagram makes it easy for people to find me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It’s free advertising for my business. I love that I can schedule posts. Once you get it figured out, is fairly easy to use. #### Cons There is no customer support with Instagram. I have had a couple issues and haven’t been able to future it out because I didn’t know how to get in touch with an actual human. I --- ### Easy to use and stay connected. - Overall rating: 5/5 - Reviewer: Sasha B. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great for keeping in touch with friends, family, businesses and my community. I love looking at photos and videos, it's an enjoyable and quick way to stay connected. I have several family members that are small business owners that use Instagram and I am able to keep current with everything that is going on and also share my life (mainly travel and family) with them. In our busy lives it's great to have an app that we can all share together on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use with great editing tools. I only use Instagram for my personal life, because I have family across the world it's so easy to share my holiday pics with everyone. I also love how quick and easy it is for me to see what my friends and family are posting. #### Cons Hard to think of anything other than the App going down a couple of times over the last few years, like any other App. Reinstalling the App worked for me. --- ### my review of Instagram - Overall rating: 5/5 - Reviewer: Alessandra M. - Verified reviewer: Yes - Industry: Music - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the flexibility of the professional dashboard, which allows me to schedule tour announcements and album drops well in advance. The Stories format is perfect for publishing quick press releases or sharing signed contracts from backstage, keeping our community constantly engaged. #### Cons I find that the platform has become a financial money pit for paid advertising if you want to maintain decent reach, as the algorithm increasingly buries our organic posts. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/instagram-profile/reviews/?page=2) --- Instagram Reviews, Pros and Cons - 2026 Software Advice