Less Annoying CRM

RATING:

4.8

(563)

About Less Annoying CRM

Less Annoying CRM is a customer relationship management solution built for small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information. Less Annoying CRM allows businesses to customize and consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.

Less Annoying CRM Pricing

Our pricing is Less Annoying, too: a no-risk 30 day free trial, only $15 per user per month if you subscribe, no contracts or long-term commitments, no tiers, no price hikes, no hidden charges.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Contact profile - lets you see everything you need to know about your contact in an easy-to-read format.
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Less Annoying CRM Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Less Annoying CRM

1 - 5 of 558 Reviews

Reese

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Simple, effective and OUSTANDING customer service!

User Profile

Kelly

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2020

Simple and pleasant

Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM. After playing around with the free trial I recognized what a fantastic tool it was! The ability to link tasks and appointments to contacts and customize pipelines revitalized my workflow. Logging interactions with clients and contacts in the CRM meant no more emailing back and forth with our small team, the information was there if anyone wanted it.

PROS

- The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. - The dashboard gives a clear (and customizable) overview of what's on the horizon - It was simple to set up and understand, very intuitive! - It was easy to import contacts from MailChimp. - It was easy, and so helpful, to link it to my Google calendar. - Being able to log emails to the contacts via bcc made it easy to gather all relevant information in one place.

CONS

- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns. This could have been some default setting from the sender though.

Reason for choosing Less Annoying CRM

It was less expensive and easier to understand and use.Zoho was way too robust for the little company's needs, Less Annoying suited us perfectly.

Jon

Education Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

A fantastic mid to small size replacement for expensive enterprise level CRMs

With 2,000 contacts in my database I need something that is organized and keeps historical information -- LACRM does this with a very functional interface.

PROS

Any good software has a learning curve. The LACRM team, and they really work as a coordinated team, was incredibly available and clear in getting me to understand each feature as I got to it both before and then after I bought in. They worked with me to import my old CRM data. As I used it over the months they were as quick, and I mean really quick, in showing me features I missed. There are many opportunities to customize the program. I even got a letter saying they noticed that I wasn't using the Pipelines -- and then showed me how to use that feature for my specific business. Integration with my e-mail is amazing, filling e-mail with clients as fast as I receive or send. When I wanted a search feature they didn't have yet, they taught me a workaround that was very efficient. The more I use LACRM, the more I use LACRM. From "the thing I had to learn" it has moved to the tool I use all day every day. I had to learn a different way to work, but the transition was worth it. It is now present in my life, but certainly not annoying -- with the best customer service I have ever experienced. I don't use Customer Service to fix anything -- but to learn more.

CONS

I would love an overall search function that would reach into documents and notes. I cannot respond to an archived e-mail but have to copy/paste a old e-mail into a new one.

Reason for choosing Less Annoying CRM

It looked like it had most of the critical features of my old system, I knew that any new product would require quite an investment in transferring data and getting up to speed on it, and I could afford it all the way to retirement. So I jumped, struggled a bit with lots of help from LACRM, and am quite satisfied with the result.

Reasons for switching to Less Annoying CRM

I downsized my business and they upsized their price.

Becky

Media Production, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

CRM Review

PROS

The price, ease of contacting support and ease of use

CONS

There is really nothing I do not like. It truly can't say anything here.

Rick

Management Consulting, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed April 2017

Barely can get it to work on the road

Been using for 4 years. Always hated it. Site is unresponsive when I need it, mostly after sales appointments. It stays in buffer zone and will not pull up when needed. This has been happening for 4 years now. Site also takes to long to navigate from one screen to another, and goes into buffering zone when trying to do that. Site is slow remotely even in areas of 4G and 5 bars on my device. I am currently looking for a faster and easier to navigate site.

PROS

Not much.

CONS

Navigation, slow site.