--- title: "Lusha Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lusha. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lusha is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/lusha-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [Lusha](https://www.softwareadvice.com/marketing/lusha-profile/) / Lusha Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/lusha-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/lusha-profile/alternatives/) # Lusha User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 398 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 3.9/5 - Value for money: 3.7/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 160 reviews (40%) - 4 stars: 142 reviews (36%) - 3 stars: 64 reviews (16%) - 2 stars: 16 reviews (4%) - 1 star: 16 reviews (4%) ### Most mentioned pros - The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. - On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. - Lusha helps us gather relevant data, which assists us in reaching out to prospects and converting them to Clients, I also like its Integration with LinkedIn that in itself is a plus because every profile you click on, just brings out the data of that person if available. ### Most mentioned cons - I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time - I they tender to our company, I allow them to waste their time before binning the proposal just like all of my time that has been wasted by people harassing me in the middle of the night saying Lusha gave them permission to call me. - My phone number is NOT available online or on any social media, so it seems they steal it from persons inboxes they gain access to - however ## Lusha customer reviews Showing reviews 1-25 of 398 (page 1). ### Saving time with prospecting - Overall rating: 3/5 - Reviewer: Alan M. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a handy solution for finding prospects though not always the most reliable due to prospect information not being 100% accurate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Lusha is useful for finding prospect contact information and keeping within regulations. It keeps everything right with this. #### Cons The accuracy isn't always there and that's down to the prospects themselves to be honest. If prospects aren't up to date then Lusha can only go with the information it finds. --- ### Fast & Accurate Prospecting at the Touch of a Button - Overall rating: 5/5 - Reviewer: Sage T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across. #### Cons I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful. #### Reasons for choosing Lusha We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon. --- ### Lusha Makes It Easy - Overall rating: 5/5 - Reviewer: Dawn B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think Lusha is a great product for the price and provides good infomation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lusha makes it easy to use various tools to find exactly what I'm looking for #### Cons Sometimes the infomation is stale and incorrect --- ### Great Data and Has Gotten Better Over the Years! - Overall rating: 5/5 - Reviewer: Olivia C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Lusha..I've been using it for years and the data has gotten even more accurate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The accuracy of the data and prospecting tool #### Cons I've found that many of the contacts are retired or at different companies, otherwise very accurate. #### Reasons for switching to Lusha Had it at GDS Group and changed jobs, took it with me! #### Vendor response Thanks for the great score, Olivia! Replied June 2022 --- ### Good for starting sales org, easy to use - Overall rating: 4/5 - Reviewer: Randy P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to start and use but for a mature/maturing sales organisation it does not offer the level of data accuracy that helps our teams to get the right prospect info to reach out to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to start using and set up, especially when you are in a not so structured sales org yet it provides quick and easy prospect details such as phone numbers. #### Cons Data accuracy is quite a problem and seems outdated to say the least. Coming against the price we paid I think there are now better solutions out there for more mature sales orgs. --- ### Lusha Review. - Overall rating: 3/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was good but not the best and they need improvement with the data they have and provide within their platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The easiest platform to operate and set up. Very cost effective for start up businesses. #### Cons The data they provide is not accurate compared to other platforms. #### Reasons for choosing Lusha The pricing is the reason, I wanted to see the lower cost platforms and how they can compare to the leaders. #### Reasons for switching to Lusha To find a better priced system is as good as Zoom Info. They are not but if you are on a budget it will work for the time being. --- ### Great tool to find accurate Lead Information - Overall rating: 5/5 - Reviewer: Kartik G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Lusha has been really good - the quality of the data is high, which helps the team to reach out to prospects faster and make the business development process less daunting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lusha is a very user-friendly platform for researching data and finding accurate lead information, and the LinkedIn extension is also handy. #### Cons The only thing I don't like about Lusha is that the phone numbers are not classified as Switchboard or Direct dials. --- ### Lusha for payment collection purposes - Overall rating: 5/5 - Reviewer: Delfina B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I have been using Lusha for 2 years now to find people's contact information, especially email addresses, to send payment collections. At the beginning, I thought this was a tool just for the sales department, but I find it really helpful also to give me highlights about the people, and sometimes, for companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that you can find email addresses for multiple people through LinkedIn, and in most cases, those addresses are real #### Cons I found really annoying that sometimes my account is disconnected and I need to log in again even though I was using the tool before. It is like sometimes it gets disconnected randomly. --- ### Great tool for researching leads - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy using Lusha for the ease of finding contact information, saving it directly to our CRM and the company information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great tool to use for lead generation. This software always has the most up to date contact information. #### Cons Sometimes if the prospect has only been there for under 6 months they may not be listed in Lusha which can make it challenging. --- ### Must have for contact info data - Overall rating: 5/5 - Reviewer: Quinten D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Perfect to find numbers in for the Nordic and Benelux market. Accurate contact data and very complete. #### Cons Doesn't work for all regions, and a lot of times you only get the HQ number, which is not as helpful as direct numbers. --- ### Lusha created Sales Enablement for my team - Overall rating: 5/5 - Reviewer: Rian M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience been great with Lusha, it definitely has helped but at the end of the day it's your team and targeting that matters. Having a critera. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the amount of sales intelliegence Lusha has. It's definitely been a game changer for our cold callers. #### Cons I don't like their credit system, it's not very generous. However alot of sales intellegance platforms aren't either. --- ### Happy Lusha Customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wireless - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. really easy relationship with lusha. account team very helpful and responsive. the tool itself is easy to use with a clear UX #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros helps me get contact info of prospects I wouldn't otherwise get it is quite accurate nice UX #### Cons doesn't always have the contact details of the profile that I want more info on. perhaps, that could be down to the individual's privacy settings though. --- ### Great platform - Overall rating: 5/5 - Reviewer: Emma B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. its a great services and helps me do my job with ease #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact you can gain a lot of information from companies #### Cons The layout of contacts once you saved them --- ### Lusha empowers sales people to identify decision makers in record time to drive revenue - Overall rating: 5/5 - Reviewer: Lucien H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training. #### Cons The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date. --- ### The best data extraction tool to reach out to Target Audience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns. #### Cons There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response. --- ### Lusha - A must have for Lead Generators! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Lead Generation, Business Development, Strategic engagement building, Reach out programs, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on. #### Cons Doesn't give desired results many times. Doesn't work as expected a lot of times. #### Reasons for choosing Lusha Lusha gives flexibility, it's accurate, it's very well integrated with others apps, easy to use, lot of price options #### Vendor response Thanks for the great feedback! We're always striving to improve our database and results. It's definitely a top priority. Replied May 2022 --- ### Lusha Review - Overall rating: 4/5 - Reviewer: Brahim T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users. #### Cons I wish Lusha had less features. It's too complicated for me to use. --- ### My prospecting efforts were revolutionized once I started using Lusha - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help #### Cons The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard --- ### Good and easy too to enable easier prospecting - Overall rating: 4/5 - Reviewer: Kristy A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website. #### Cons It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed. #### Vendor response Thanks Kristy! Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve. Replied May 2022 --- ### Lusha - a nice tool that is a work-in-progress - Overall rating: 3/5 - Reviewer: Glenn L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to pull contact details for LinkedIn members can save hours a week on searching manually. #### Cons The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented. It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option. #### Vendor response Hi Glenn, Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most. Replied May 2022 --- ### Lead Generation- always prefer Lusha - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly interface and very easy and convenient to use #### Cons Their price and seats limitation. They should increase the seats limitation in the packages. --- ### Lusha Prospecting tool experience for first 6 months - Overall rating: 4/5 - Reviewer: Naveen o. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is good. we were able to generate good number of leads and conversions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ease if use, executive contacts, download options, integration options #### Cons lot of executives moved on and that data is still not updated and need Lusha team to look at it seriously and make the changes --- ### Lusha Review & Feedback - Overall rating: 2/5 - Reviewer: Fortune N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered it's been fair so far #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Database, contact management and storage #### Cons Units should be be increased for the month #### Vendor response Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com. Replied August 2023 --- ### Lusha Review - Overall rating: 4/5 - Reviewer: Rajat B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm mostly using the direct number service which resulted in more conversations and thus more conversions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly. #### Cons Replacement of incorrect numbers should get introduced in the system. #### Reasons for choosing Lusha More data coverage #### Vendor response Thanks for the feedback Rajat! Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process. Replied May 2022 --- ### One of the best lead generation tools on the market - Overall rating: 4/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Great success rate when trying to find contact details in a sales capacity - easy to use and decent success rate #### Cons Sometimes the contacts can be a bit dated but they are quick to correct this when it is flagged ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/lusha-profile/reviews/?page=2) --- Lusha Reviews, Pros and Cons - 2026 Software Advice