Microsoft 365

RATING:

4.7

(13525)

About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and...

Microsoft 365 Pricing

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Starting price: 

$6.99 per month

Free trial: 

Available

Free version: 

Not Available

Microsoft 365 Dashboard

Microsoft 365 Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft 365

1 - 5 of 13,279 Reviews

Andrew

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2022

Microsoft 365 User Review

User Profile

Phil

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

"Microsoft 365: Productivity and Collaboration All-in-One"

Overall, Microsoft 365 is an excellent solution for individuals, teams, and businesses seeking a comprehensive set of productivity and collaboration features in a single package. It's perfect for online collaboration and remote work. It can also enable users save and share files, documents, and presentations on the cloud, making it easier to view and communicate with others from anywhere.

PROS

Microsoft 365 is a complete productivity and collaboration package that includes Word, Excel, PowerPoint, OneDrive, and Teams.It lets users edit files from anywhere with an internet connection.Microsoft Teams' real-time chat, videoconferencing, and file sharing enable teamwork.Microsoft 365 allows real-time creation and sharing of documents, spreadsheets, and presentations, making project collaboration easier.

CONS

Some features are only available at particular membership levels, thus users may need to upgrade in order to gain access to certain tools.For using some of the more advanced features and functionalities, there is a learning curve.

Reason for choosing Microsoft 365

Many people prefer Microsoft Office for its robust and flexible productivity and collaboration tools. Word, Excel, and PowerPoint—popular word processing, data analysis, and presentation apps—included. These programs include several capabilities that make it easy to create and change professional-looking documents, spreadsheets, and presentations.

David

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

MS 365 - DR

easy to use, easy to sync and access online and on my iPhone.

PROS

easy to use, can access all of my Microsoft tools here

CONS

no cons, everything related to microsoft that I use is here with Microsoft 365

lyndsey

Medical Practice, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2023

Microsoft Office Review

My overall experience is good, I am still learning new things daily.

PROS

I like using it for mail, calendar and also as a way to keep all of my documents together.

CONS

I sometimes have trouble with it closing randomly

Jeanne

Law Enforcement, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2019

50/50

I'm on the fence about Office 365. Some of the features work really well like the applications. Other features like OneDrive aren't as trustworthy as I had hoped. Our company has had issues with accessing files on OneDrive and SharePoint. Microsoft tech support usually has the problem resolved within 24 hours. But for a 24 hours facility, sometimes that's not fast enough. Ultimately the decision was not mine to move to Office 365. Had I known it wasn't very reliable, I would have waited to transition to it.

PROS

SharePoint is a good function for a medium to large sized business. We use it to post documents that our staff use consistently so they can find everything in one place. The documents can get kind of buried in the file structure but it's ideally the same as Windows Explorer once you get used to it. It's nice that you can personalize the sites with background photos and text. Another great feature is the downloadable apps that you get with an E3 account. You can download the apps on a number of computers so you can use it anywhere. Additionally you can download the apps on your phone or tablet.

CONS

OneDrive has given me some trouble when I've got the folder linked with my computer. If you upload things to the OneDrive via internet browser, it's great. Once I added it to my desktop and opened the file window to be used in addition to the web browser, it got questionable. I would open files from the file explorer window and edit them and they wouldn't upload to OneDrive when saved. It's something you really have to keep an eye on. Maybe it was my network card or internet connection. But when you have more than one person editing the same files at different times, you never know if you're getting the most up to date version of that file. I've lost a lot of data because of this. Also when you create Groups and try to use that group for an email, you have to be sure to expand the group or it won't be sent as an email. It will send as a group message and most of the people I work with don't know how to view that.