All NiceJob Reviews
1-25 of 176 Reviews
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Joseph
Verified reviewer
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2019
AMAZING TOOL & WORTH THE INVESTMENT
The executive has helped us build our website, he knows what he's doing, super knowledgeable, professional, kind, and FAST! If there's a question you have or something you'd like to change on your website - they make it happen quick! We're used to waiting days - weeks for website changes to happen. OVERALL AMAZING STAFF AND INCREDIBLE SERVICE. 5 STARS ALL THE WAY! THANK YOU ALL FOR YOUR HELP.
Pros
*Integrates seamlessly with our scheduling system - HouseCall Pro. *Automatically text & emails our clients asking if they would recommend our service after a job is clicked "finished." *When we first joined we started off with 41 reviews, we're now at 180 reviews total. That is a 340% increase!! *We've gotten more exposure on Google & Facebook because of the amount of reviews we've gotten through NiceJob *Our SEO has skyrocketed through the amazing website they built us at Convert.
Cons
The only con, is it doesn't integrate with Yelp for our customers to leave a review, but that is simply because Yelp has a strict policy.
Response from NiceJob
Wow thats awesome Joseph!! Great to see that kind of results generating reviews with NiceJob. And just wait till you see the new features we're rolling out soon!
Replied January 2019
Howard
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2021
Great For Appliance Repair
Excellent customer service. They have improved the software substantially while we have been using it.
Pros
It's a well thought out software and is improving with time.
Cons
I am unable to give a partial refund when using the Wepay payment method.
Reasons for choosing NiceJob
Housecall Pro did not support inventory.
Reasons for switching to NiceJob
ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.
Anonymous
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
July 2018
Growing Platform, Needs Improvement
Pros
NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.
Cons
NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.
Response from NiceJob
Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.
Replied July 2018
Ross
Company size: 2-10 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2022
Amazing company to work with
Pros
Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.
Cons
Haven't noticed anything bad that would make me write about it
Carita
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2022
Great Program
Great software to grow your customer base with reputation marketing.
Pros
NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.
Cons
I wish all the widgets integrated with our website however their Convert website service should solve that issue.
Reasons for choosing NiceJob
The pricepoint and other great reviews by other Service based companies.
Reasons for switching to NiceJob
Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.
William
Company size: 2-10 employees
Industry: Facilities Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2020
Great Review Service
From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours.
Pros
What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms.
Cons
I can honestly say there is nothing I don't like about it.
Reasons for choosing NiceJob
Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better.
Reasons for switching to NiceJob
NiceJob is doing the same work as Broadly for a fraction of the cost.
Brittney
Company size: 2-10 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2022
A Great Service for Our Business!
So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.
Pros
Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!
Cons
Would like to see a feature that adds a review given for one platform to all platforms available.
Reasons for choosing NiceJob
Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.
Lurene
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
January 2023
Great product easy to implement we had results the very first day
It has been very effective and results are significant
Pros
They do all of the work I don’t have to worry about reminders
Cons
My clients say a picture of them is required
Vy
Company size: 1 employee
Industry: Law Practice
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2022
Great software
Great experience
Pros
User friendly! Our customers love it. It has helped with our good reviews.
Cons
I have no comments. The software is great.
Barbara
Verified reviewer
Company size: 1 employee
Industry: Professional Training & Coaching
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
January 2023
Very responsive technical support
Overall I like the app. It has offered me a solution to solicit reviews from my clients.
Pros
Setup was fairly simple and when support is needed the company is very responsive. I like the aesthetic of the widget and the ability to customize the messaging.
Cons
Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging.
Chisam
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2021
Incredible Value
It has helped improve my Google reviews and increase the conversion of potential leads to actual leads - two critical components of any business in our day and age.
Pros
It makes requesting, and most importantly following up on, reviews consistently much easier. NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.
Cons
I wish you could see the people that you have requested reviews from in the past in the mobile app (I think it is only available on desktop, but I may just not have found it yet).
Reasons for choosing NiceJob
Much better value.
jake
Company size: 11-50 employees
Industry: Translation and Localization
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
January 2021
1000 reviews in 1 year
Pros
We went from 100 reviews in 4 years to 1000 in the last year since using nice job
Cons
would like more features and intergrations
Jennica
Verified reviewer
Company size: 2-10 employees
Industry: Individual & Family Services
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2020
Beautiful, professional, custom website with integrated review software
I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.
Pros
I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.
Cons
I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.
Jim
Verified reviewer
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
5
July 2020
Well designed, effective, great product & service
Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge.
Pros
Setup quickly Integrated with my existing software (Housecall Pro)
Cons
I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute.
Reasons for choosing NiceJob
Features and effectiveness
KYLE
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2021
Awesome Product with Great Results
Excellent. A call was setup to address any concerns and tweaks were made to meet my needs. Just awesome
Pros
The ease of use to get the request for a review to the client/customer. In todays environment we all need reviews to drive business and NiceJob makes colleting this information hassle free and seamless.
Cons
in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.
Eric
Company size: 2-10 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY