Reputation Management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About NiceJob
NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more.
NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well.
NiceJob distributes reviews on sites with the help of a review funne...
101 Reviews of NiceJob
Average User Ratings
Overall
4.86 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
February 2019
Deric from A Quality Garage Door Company
Verified Reviewer
Company Size: 2-10 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Not a review - A Rave!
When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.
Pros
Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.
Cons
That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.
Response from NiceJob
Replied February 2019
Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)
May 2021
Howard from Capitan Appliance
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2021
Great For Appliance Repair
Excellent customer service. They have improved the software substantially while we have been using it.
Pros
It's a well thought out software and is improving with time.
Cons
I am unable to give a partial refund when using the Wepay payment method.
Reasons for Choosing NiceJob
Housecall Pro did not support inventory.
Reasons for Switching to NiceJob
ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.
March 2021
Shane from King Organic Clean
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
March 2021
Not worth it
It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced
Pros
It was easy to email or text for a review request.
Cons
Poor quality website. Unresponsive customer support
June 2021
Cameron from Trash and Stash Junk Removal
Company Size: 2-10 employees
Industry: Environmental Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2021
Nice Work NiceJob
All good. Been a great experience
Pros
I've been using NiceJob for just a few weeks now. My business is brand new & NiceJob has been really effective in securing customer reviews. I think our review total 4x'd in the couple of weeks we've been using it. That's huge for a new business trying to build our reputation. No doubt... we're providing 5- star service, but NiceJob has given us the tool to make it easy for our customers to tell people about. Besides that, the service has been great & super supportive.
Cons
So far so good. Would love a NextDoor review option... also maybe HomeAdvisor or Thumbtack.
Reasons for Choosing NiceJob
Integration with jobber made my decision an easy one
March 2020
William from BlueLine
Company Size: 2-10 employees
Industry: Facilities Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Great Review Service
From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours.
Pros
What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms.
Cons
I can honestly say there is nothing I don't like about it.
Reasons for Choosing NiceJob
Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better.
Reasons for Switching to NiceJob
NiceJob is doing the same work as Broadly for a fraction of the cost.
