NiceJob Software
About NiceJob
NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more.
NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well.
NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integr...
NiceJob Pricing
NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free
Starting price:
$75.00 per month
Free trial:
Available
Free version:
Available
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Reach your customers with automated emails and text messages.
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NiceJob User Reviews
OVERALL RATING
Showing 1 - 5 of 147 reviews
Deric
Verified reviewer
Company size: 2-10 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2019
Not a review - A Rave!
When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.
Pros
Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.
Cons
That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.
Response from NiceJob
Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)
Replied February 2019
Howard
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2021
Great For Appliance Repair
Excellent customer service. They have improved the software substantially while we have been using it.
Pros
It's a well thought out software and is improving with time.
Cons
I am unable to give a partial refund when using the Wepay payment method.
Reasons for choosing NiceJob
Housecall Pro did not support inventory.
Reasons for switching to NiceJob
ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.
Brittney
Company size: 2-10 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2022
A Great Service for Our Business!
So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.
Pros
Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!
Cons
Would like to see a feature that adds a review given for one platform to all platforms available.
Reasons for choosing NiceJob
Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.
Shane
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Not worth it
It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced
Pros
It was easy to email or text for a review request.
Cons
Poor quality website. Unresponsive customer support
Carita
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Great Program
Great software to grow your customer base with reputation marketing.
Pros
NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.
Cons
I wish all the widgets integrated with our website however their Convert website service should solve that issue.
Reasons for choosing NiceJob
The pricepoint and other great reviews by other Service based companies.
Reasons for switching to NiceJob
Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.
