NiceJob Software
About NiceJob
NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more.
NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well.
NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integr...
NiceJob Pricing
NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free
Starting price:
$75.00 per month
Free trial:
Available
Free version:
Available
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Reach your customers with automated emails and text messages.
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NiceJob User Reviews
OVERALL RATING
Showing 1 - 5 of 145 reviews
Gurvinder
Verified reviewer
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
''Good platform for markting''
This software comes with so many great features. Best for businesses and small offices too.
Pros
The best platform to get the customer's reviews. We all require reviews to make our business successful. This tool makes it easy and flawless. Very easy and simple to use the software. Can be added with previous software easily. This helps me to make generate more clint and business too.
Cons
Nothing in this to make dislike. I like it. It has the best customer support. Easy to use and fast. No complaint at all. Can be added more featured in this it will make it more beneficial. Great product for collecting reviews.
Howard
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2021
Great For Appliance Repair
Excellent customer service. They have improved the software substantially while we have been using it.
Pros
It's a well thought out software and is improving with time.
Cons
I am unable to give a partial refund when using the Wepay payment method.
Reasons for choosing NiceJob
Housecall Pro did not support inventory.
Reasons for switching to NiceJob
ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.
Carita
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Great Program
Great software to grow your customer base with reputation marketing.
Pros
NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.
Cons
I wish all the widgets integrated with our website however their Convert website service should solve that issue.
Reasons for choosing NiceJob
The pricepoint and other great reviews by other Service based companies.
Reasons for switching to NiceJob
Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.
Shane
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Not worth it
It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced
Pros
It was easy to email or text for a review request.
Cons
Poor quality website. Unresponsive customer support
Mary
Verified reviewer
Company size: 11-50 employees
Industry: Individual & Family Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Effective - I've seen great results
Pros
The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose.
Cons
It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing.
