About NiceJob

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more.

NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well. 

NiceJob distributes reviews on sites with the help of a review funnel. The solution aut...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

78 Reviews of NiceJob

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(72)

72

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

February 2019

Deric from A Quality Garage Door Company

Verified Reviewer

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Not a review - A Rave!

When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.

Pros

Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.

Cons

That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.

Response from NiceJob

Replied February 2019

Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)

March 2020

William from BlueLine

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Great Review Service

From the start, NiceJob was easy to use and implement in my business. The mobile platform is easy to use. I can send reviews to multiple platforms, code installed on our website so the reviews can be published there as well. Once I plug my customer into the system, the software contacts the customer to collect the review. This is huge for a services business like ours.

Pros

What I like most about the software is once a review has been written, I can hit one button and share it to multiple platforms.

Cons

I can honestly say there is nothing I don't like about it.

Reasons for Choosing NiceJob

Again, dollar for dollar NiceJob is the best choice. There are some companies that have monthly subscriptions for more than double what we pay for NiceJob. I think NiceJob does as well of a job as those more expensive companies and in some instances they do even better.

September 2020

Jennica from An Extra Set of Hands

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Beautiful, professional, custom website with integrated review software

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Pros

I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Cons

I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues.

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

July 2018

Growing Platform, Needs Improvement

Pros

NiceJob is easy to use out of the box. It's great for businesses that are starting out and getting their feet wet at collecting and managing reviews.

Cons

NiceJob integrates with very few sites for leaving reviews. It does not integrate with sites for specialty businesses (e.g., legal, financial, real estate, etc.). Thus, it is limited for use by general, small businesses.

Response from NiceJob

Replied July 2018

Thanks for the review, we really appreciate feedback, and love hearing that you found it easy to use! We're integrating with several new specialty review channels in the medical and legal fields in the coming months, and just released an integration with Zillow! Please let us know if there are any specific sites that you'd love to see integrated and we'll do our best to have them added to our roadmap.

July 2020

Ami from Blais Electric

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Amazing! Amazing! Amazing!

I cannot say enough good things about NiceJob. Since implementing, our business has grown so much. We moved to the top of Google Reviews and business has exploded. It's so easy to use and actually builds business. We started with 3 google reviews and in a year have over 100. Most importantly though is how amazing the customer service is. During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going. Wow. So incredible. We love Nicejob so much and cannot say enough good things. Highly, highly recommend the investment.

Pros

Easy to use Customer service Automatically does all the work for you Clients love it

Cons

Cannot think of anything. Its an amazing product and we haven't had any issues.