NiceJob Software

NiceJob Software

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About NiceJob

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, SMS messages with photos, custom invite templates, social accounts and more. NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well. NiceJob distributes reviews on sites with the help of a review funnel. The solution automates marketing by integr...

NiceJob Pricing

NiceJob is available based on the selected modules and number of users, as follows: Automated Reviews - Starting from $75 per month for 1-2500 users Convert Website - $99 per month Engage - Available for free

Starting price: 

$75.00 per month

Free trial: 

Available

Free version: 

Available

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Reach your customers with automated emails and text messages.

NiceJob User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 147 reviews

User Profile

Deric

Verified reviewer

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2019

Not a review - A Rave!

When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development.

Pros

Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial.

Cons

That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good.

Response from NiceJob

Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :)

Replied February 2019

Howard

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Great For Appliance Repair

Excellent customer service. They have improved the software substantially while we have been using it.

Pros

It's a well thought out software and is improving with time.

Cons

I am unable to give a partial refund when using the Wepay payment method.

Reasons for choosing NiceJob

Housecall Pro did not support inventory.

Reasons for switching to NiceJob

ServiceDesk by Rossware was not mobile friendly and required a lot of time to set up.

Brittney

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

A Great Service for Our Business!

So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing.

Pros

Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer!

Cons

Would like to see a feature that adds a review given for one platform to all platforms available.

Reasons for choosing NiceJob

Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features.

Shane

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

March 2021

Not worth it

It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced

Pros

It was easy to email or text for a review request.

Cons

Poor quality website. Unresponsive customer support

Carita

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great Program

Great software to grow your customer base with reputation marketing.

Pros

NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable.

Cons

I wish all the widgets integrated with our website however their Convert website service should solve that issue.

Reasons for choosing NiceJob

The pricepoint and other great reviews by other Service based companies.

Reasons for switching to NiceJob

Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer.

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