Notifii Software

4.84 / 5 (273)

About Notifii


Notifii is a cloud-based package management and community notification platform that allows users to streamline package management operations.

Primary features of Notifii include package information, the ability to log packages, automatic notifications and searchable history and reports. Its searchable history and reports tool allows users to search for packages by recipient name or tracking number that generates reports, which include daily package totals, monthly package totals, age of packages pending and speed of pickup. The platform is used by residential communities, students, businesses, corporations and universities.

Notifii integrates with entrata, Yardi, Rent Manager, ResMan and Realpage. The product is available on a monthly subscription basis and support is extended via phone, email, online help desk and documentation.



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Supported Operating System(s):

Web browser (OS agnostic)

273 Reviews of Notifii

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(234)

4 stars

(35)

3 stars

(3)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 273 reviews

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January 2019

Benjamin from Bain & Company

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Consistently improving an already amazing product!

Overall, having Notifii Track has been a massive improvement to our Mailroom. We have been able to reduce labor in our mailroom, cutting back on the actual work our staff is doing and also reducing the hours the mailroom is staffed due to the automation and ease of use Notifii Track on an iPad has brought to our system.

Pros

This software is great for 2 general areas. The program is detailed and easy for our Mailroom staff to use, while also being extremely intuitive for other employees to figure out and use on their own.

First off, the package check-in is extremely comprehensive while being very intuitive. The whole process of tracking a package from login to logout and even researching afterwards is very thorough and full of the necessary information. We were already satisfied with the processes and info and then Notifii went and added picture functionality! Being able to take pictures of packages when logged in has been a life saver for us on so many occasions. Whether it is simply using it to help find a box in our mountain of boxes in our mailroom, to referencing the photo on packages that have been logged out to help check for potential errors, the photo feature has been joyously welcomed and utilized. We also appreciate the ability to customize the notification messages, choose email or text notifications, and the wide variety of in-depth customization options throughout the entire program.

Secondly, the rest of the employees love using this software. We run the program on an iPad we keep in our mailroom. The program has been very easy for employees to teach themselves and use to log out their packages after hours, which has been a huge help for them and our mailroom staff.

Cons

Honestly, only minor usability errors here. I would like to be able to click the entire box or maybe the name/tracking number to access the details of a package or employee instead of having to click the tiny icons at the far right of each listing. Also, there are sometimes inconsistencies between the iPad and the computer program, where it might take some time to update to the other.

Response from Notifii of Notifii

Replied January 2019

Hi Benjamin, Thank you so much for taking the time to review Notifii Track - we are so excited to hear your feedback and love that you feel like the program is intuitive and easy to use. That's our number one goal! We truly appreciate you taking the time out of your day to give us such an incredible review and we look forward to serving you and your business for years to come! Happy package tracking, - The Notifii Team

January 2018

Jonathan from T5

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2018

Overall a great program. While it does have some areas for improvement, as a whole, it is fantastic

It made my daily work much faster and easier. It opened the door to a new world of record keeping. The program truly is only limited by the will and creativity of the user.

Pros

You can compile large numbers of people into a single group for a notification. You can keep records, and make notes about who signed for the package, condition, take pictures, etc. The program allows you to enter delivery companies as needed for freight. The bar code reader will automatically prompt any delivery company it can recognize (dhl, fedex, ups, usps, etc.)
Also, the program allows you to scan multiple package bar codes, to send a large notification, should a large (example: 22 piece) delivery take place. This allows you to scan each package and send them all out as a group under one notification, but keep a log of each tracking number separately.

Cons

The option to include more pictures on the initial e-mail would be nice (to better define damages).
A section on the sign out area specifically for noting the name of the person signing, would be nice (we use the staff notes section for this currently).
Not being able to include more than one phone number under the text section of an e-mail group.
Not being able to include more than 1 group in the recipient field.
Lack of feedback/notice when systems go down or that there may be a hiccup in service.

Response from Notifii of Notifii

Replied October 2018

Hi Jonathan, Thank you so much for taking the time to review your experience with Notifii Track! We love hearing that you enjoy the ability to take pictures of the packages, note the condition, and review our extensive user reports. We truly appreciate you taking the time out of your day to review Notifii Track and love that you feel like our software is a fantastic addition to your package management process! Happy package tracking! - The Notifii Team

September 2018

Diane from EdR Collegiate Housing

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Perfect for Student HousinG

Notifii is great for any housing complex because it syncs with the property management software so you are not able to log in a package for someone who doesn’t live there. This saves space so you immediately know what to send back and saves time looking up names/apartment numbers. There is a record of every package that comes in and out of the office and there are a number of features that you can customize to fit your specific need.

Pros

I manage a student housing complex which employs full time office staff, along with part time student workers. My favorite things about Notifii are that it’s easy to use, accurate and saves us time. Notifii clearly communicates to residents both when a package has been delivered and picked up. There’s also the option to add more information to the notification, such as the package being heavy or perishable. Notifii also helps us avoid confusion between staff members since everything is traceable- from the moment the package is logged into the system, to where it is put in the package room, to when it’s picked up and by who. We also love that all the notifications sent out are customizable.

Cons

In all honesty, we haven’t run into any problems with Notifii since we started using it. The one time I contacted customer support, the issue was on our end with our internet provider, but the response time and follow up from the Notifii customer service team was amazing.

Response from Notifii of Notifii

Replied September 2018

Hi Diane, Thank you so much for taking the time to review Notifii Track and give us your feedback! We're so happy to hear that your team is saving time with Notifii and using all of the different options that the software has to offer. We truly appreciate you taking the time to give us your feedback and we look forward to continuing to service your community in the future! Happy package tracking, - The Notifii Team

January 2019

Kate from Turnberry Place Apartments

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2019

Always room for improvement

It makes it very easy to send out mass texts and emails, and then to also easily contact certain groups of people. Generally, I have very positive feelings towards Notifii. The kiosk mode of the package check-out feature has been a huge help (especially since I no longer have to manually update the app after checking in a new batch of packages).

Pros

It does make it very easy to contact residents of our apartment for anything. The package check-in software is very nice, and now with the kiosk feature, more streamlined to eliminate any confusion on the part of the residents.

Cons

We've had some issues with certain residents not receiving the text message notifications, though that problem likely lies with the cell phone carriers. I do wish that there was some delineation in the text messages, so that they're not receiving the package notifications and community texts all from one number. The people that have a bunch of packages filter in from various couriers all day may end up missing something important.

Response from Notifii of Notifii

Replied February 2019

Hi Kate, Thank you so much for taking the time to review Notifii Track! We are happy to hear that you enjoy the package management software and that you are utilizing the new kiosk feature! We agree that there is always room to improve, and really appreciate your feedback on the phone number that the notifications come from. We will absolutely pass that along to our tech team and truly appreciate you taking the time to give us your feedback and look forward to supporting your package management and communication operations for years to come! Happy package tracking, - The Notifii Team

January 2018

William from Santa Monica Mailboxes and More

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Excellent "core" product. Definitely needs some tweaks.

The ability to record incoming and outgoing packages in a digital format. The ability to view archive records in real-time.

Pros

The product has some excellent features:
1. The ability to look-up packages via tracking number.
2. The ability to log-in packages with and without signature required.
3. The ability to add customers easily.
4. The software will notify you if the phone number is VoIP or the email is invalid.
5. Report on invalid phone numbers and email addresses.
6. The ability to sort customer via first name, last name, or box number.

Cons

The software definitely needs some user-friendly tweaks. Here are some suggestions:
1. The "Package History" receive dates should be inverted -- the "Last Recorded" on top.
2. The ability to delete a logged-in parcel if the parcel was logged-in to the wrong customer.
3. The ability to produce and save prescripted messages when sending Service Notifications.
4. Few keystrokes to edit customer profiles.
5. I would also recommend collaborating and "Beta" testing with real-world users.

Response from Notifii of Notifii

Replied November 2018

Hi William, Thank you so much for taking the time to review Notifii Track! We appreciate your feedback so much and take it seriously. We are excited to hear that you feel like Notifii Track is an excellent "core" product for your mailroom management needs. We truly appreciate you taking the time to give us your feedback! Happy package tracking, - The Notifii Team

January 2018

Jeff from Macalester College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

After Notifii we have increased productivity immensely. 50,000 packages last year with ease.

We were able to go from a labor intensive, human error filled, time consuming paper slip system to a system that is able to document and monitor anything arriving at our site. As a manager, my stress level went from a 9 on a scale of 1-10 to maybe a 1.

Pros

It is extremely user friendly.
New staff/student workers are able to use the system with minimal training.
Uploads are easy. Even when a directory file was uploaded improperly (my error) I was able to upload the corrected file in minutes with less then 5 minutes downtime.

We (I) mistakenly logged out a few hundred packages at once, called support and all entries were restored within 5 minutes.

Cons

Sorry its taking me too long to try to answer this question. Unable to think of any.
The only problems we have encountered have been user errors. There was a server problem a few years back but it was resolved in a short period of time after contacting support.

Response from Notifii of Notifii

Replied October 2018

Hi Jeff, Thank you so much for taking the time to review Notifii Track! 50,000 packages last year with ease? That's the kind of feedback that we absolutely love to hear! We are so excited to hear that your team has saved tons of time and stress using Notifii and look forward to continuing to serve you for years to come! We very much appreciate you taking the time to give us your honest feedback and we are so happy to hear that you've loved using Notifii Track to streamline your package management processes. Happy package tracking! - The Notifii Team

February 2019

Jennie from Peak Campus

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2019

Notifii for all!

Overall it is awesome. Anytime I had an issue calling in to Customer Service is simple and it is so great. I really love the whole process.

Pros

I love how easy it is for us to log a package. We get a lot every day for all of our residents, and the ease of checking it in is awesome! I also love that it reminds the residents that they have a package and they can see a photo of the package that they received so they know what they are picking up.

Cons

The downside to the new feature, we don't have the most updated technology and can't use the new scan feature to log the package.

Response from Notifii of Notifii

Replied February 2019

Hi Jennie, Thank you so much for taking the time to review Notifii Track - we are excited to hear that you feel like it's super easy to log in a package and that you guys utilize the photo feature for your package log-in! When you ask about the new feature, are you inquiring about the OCR (Optical Character Recognition) feature? If so, you should be able to update your app to the newest version and it should be easy to use on any smartphone or tablet - if you want to confirm that there's no way to get this going for your property, please give us a call and we are happy to help! We truly appreciate you taking the time out of your day to give us such an incredible review and we look forward to serving you and your business for years to come! Happy package tracking, - The Notifii Team

January 2019

Marisa from Park at River Oaks

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

The answer to our package nightmare!

Great software! Great company with great customer service. They really made it easy to order, get set up, and they even check in on us.

Pros

Our apartment community receives a lot of packages daily, and we used to keep track of them in a binder. We constantly had issues with packages not being logged in and out correctly, which caused a great deal of hassle for the residents (and the office). This system is so easy to use and fun! It takes seconds to log in and out a package, plus it notifies the resident immediately. We used to have packages sitting in the package room for weeks taking up space, but now most packages are picked up same day. No more overly stuffed package room. We utilize the app on an iPad, our iPhones, and the desktop. More than one of us can log in packages at the same time, which really saves us a lot of time. We love this system!

Cons

We don't have any complaints. We have used it for a year, and we absolutely love it.

Response from Notifii of Notifii

Replied February 2019

Hi Marisa, Thank you so much for taking the time to leave such an incredible review on Notifii Track! We love that Notifii Track has been the answer to your package nightmare and are so excited to hear that you guys think using the app is fun and that packages are being picked up same-day! We truly appreciate your feedback and are so excited to hear that you feel like Notifii Track is an invaluable asset to your team. Happy package tracking! - The Notifii Team

November 2018

Piper from Asset Campus Housing

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Notifii is one of the greatest tools on site!

I love it! I remember the days of making list and maunually contacting students to get packages through phone calls, outside texting services or just delivering to clear out the storage closet but this product has made our lives so much simpler. Allows my part time staff to organize and track what we are taking in and with everything being delivered these days it allows us to take photo's and ensure we are tracking what we hand out and to who!

Pros

I love the ease of the software, the ability to back up the properties especially when in student housing when hundreds can come daily and the availability to add additional security which makes residents feel comfortable.

Cons

I don't have anything negative to say and I've used this product at multiple properties over the last 7 years.

Response from Notifii of Notifii

Replied November 2018

Hi Piper, Thank you so much for this incredible review! We are honored to hear that you feel like Notifii Track is one of the greatest tools you've experienced on site over the past 7 years. We love hearing that your students love the product as much as your staff does - it's a win-win! We truly appreciate you taking the time to review Notifii Track and we look forward to serving you for many years to come! Happy package tracking! - The Notifii Team

February 2019

Sadie from Arch Abilene

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0