All OneUp Reviews

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User Profile

Rebecca

Verified reviewer

Writing and Editing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

A Must Have For Facebook Groups

Love this tool - it is great for managing/posting for social media shares FB groups! We manage a number of these groups where we have at least 10 daily posts that instruct our members about times to post to a variety of social media campaigns. We struggled with remembering to do the background work - OneUp took away all of the headache! Easy, peasy - quick to set up and never a failure to post!

PROS

The scheduling of FB posts was an answer to our prayers! It was easy to establish, set up, create posts and manage across the team. Very cost appropriate - and the tool offers a lot of answers to scheduling headaches.

CONS

That it didn't make my coffee! No, seriously, nothing bad at all!

Vendor Response

Thanks Rebecca, glad to hear that OneUp has been helpful :)

Replied November 2019

Brent

Real Estate, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

New to OneUp but liking it so far

Since signing up, I've been able to easily get content created and scheduled. It even syncs with Google Drive to make adding media to my social posts that much easier. [SENSITIVE CONTENT] were both available to answer questions for me through live chat, as well, which was nice!

PROS

I like that I am able to easily repeat posts and hashtags, add new social media accounts, and see clear previews of how my content will appear. This tool does exactly what I need it to and it costs less than many of its competitors.

CONS

I took one star off for ease of use. Perhaps it's because I am new to OneUp, but some of the layouts do not seem immediately intuitive to me. Takes me a sec to figure out where things are.

Reason for choosing OneUp

OneUp offers similar features (and more) at better prices. OneUp also has a lot of great online reviews.

Reasons for switching to OneUp

Hootsuite wants way too much money for a product that does less of what I need it to compared to OneUp.

Vendor Response

Thanks for the review Brent! Glad to hear you are enjoying OneUp :)

Replied September 2022

User Profile

Julie

Verified reviewer

Law Practice, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed September 2019

Thumbs down for OneUp

OneUp wasn't a bad tool, it just didn't have enough going for it to stay in the running. If you are running very simple social media campaigns, this may be perfect for you. We require a few more features and options.

PROS

OneUp is very affordable. Of all of the social media services I tested, it was inexpensive to adopt. It also supports Google My Business.

CONS

There were a few shortcomings for our purposes. It is almost too simple. I would love the ability to integrate analytics, schedule multiple posts, etc. And although Google My Business integration is permitted, our posts bounced and I couldn't figure out why. Also, a 7-day trial isn't nearly enough to explore.

Reason for choosing OneUp

Just did a trial.

Vendor Response

Thanks for the feedback Julie. Since you published this review, we have actually added analytics :) You can also bulk schedule posts with OneUp (if that is what you meant by "schedule multiple posts). In regards to your Google My Business post, it looks like you were using an image smaller than GMB's minimum image dimension requirements. However, we have actually added a feature so that images that are too small will automatically get resized, so your post will publish successfully :)

Replied July 2021

Heather

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

After SO. MANY. platforms tried, I FINALLY FOUND THE BEST ONE!

Try their free trail and check it out, you wont be dissapointed!

PROS

EVERYTHING and I'm not even kidding. I own a small real estate brokerage and manage numerous different accounts. After trying every single other platform out there and nearly loosing my mind, I found Oneup.....in a Reddit chat. I figured why not, plus I love supporting smaller companies. I cannot tell you how great this program is. I find it easy to use, I love the layout, I love the options, I love being able to post to my google business (because soooo many platforms don't do this) and I absolutely love the RSS feed option. I have numerous feeds that go into my "drafts" folder so that I can sort through the articles and find the ones I want to post. In my industry, articles and blogs are important for posting and so many platforms stopped rss feeds for some stupid reason, but they're amazing. I love being able to look at my calendar and see what I've scheduled and what's published. I can also go to my queue and see what posts are coming up, what's in my draft folder et et. I find it super easy to organize all the social feeds. Honestly I've tried Hootsuite, Crowdfire, Sendible, Buffer, Facebook, Loomly, Hubspot.......(not kidding when I say I nearly lost my damn mind)....Oneup is by far the best. The cost is fantastic and I do love that analytics are a separate "add on" because not everyone cares about them so why pay for them if you don't need to. I have them and I love customizing my dashboard. For small business, you can't beat this platform!

CONS

Literally nothing. Even their customer service is amazeballs.

Reason for choosing OneUp

Has everything I need, amazing customer service and an amazing price point!

Reasons for switching to OneUp

I didn't want to break the bank for social media scheduling. I'm a small/growing business and needed a tool that was amazing and didn't cost a fortune

Vendor Response

Thanks for the review Heather, we love hearing that you are enjoying OneUp! :)

Replied March 2023

Max

Verified reviewer

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Super effective and easy to use

Great! Easy setup, nice packages, great support and a great software!

PROS

It has a great support that has also an ear for small business owners and fast and great solutions for problems! For me, a friendly customer support is the most important beside the software itself! And: The software is effective, easy to use and perfect for us, because it offers scheduling for google my business, instagram and facebook at once!

CONS

Because I have a 13“ inch screen which is really small it is sometimes a bit hard to have every information on screen, but this is a very personal problem!

Reason for choosing OneUp

The google my business support for scheduling posts

Reasons for switching to OneUp

The google my business support for scheduling posts and because it has more affordable solutions for small businesses which like to schedule their social media posts

Vendor Response

Thanks Max, glad to hear you are enjoying OneUp :)

Replied February 2020

Edd

Verified reviewer

E-Learning, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Customer Support is Top Notch

PROS

[SENSITIVE CONTENT], he worked hard to make sure everything was set up and working correctly for me.

CONS

It would be nice if the automated posts from RSS feeds were available in a cheaper package.

Reasons for switching to OneUp

Hootsuite is too expensive and far from perfect

Vendor Response

Thanks Edd, glad you are enjoying OneUp!

Replied February 2022

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Nice tool

PROS

I like this tool because it is the only tool to schedule Twitter Threads

CONS

Up till now, I have not seen anything I don't like

Reason for choosing OneUp

Because of the functionality of scheduling twitter threads!

Vendor Response

We are happy to hear you enjoy using OneUp for scheduling Twitter threads :)

Replied February 2021

User Profile

Vanessa

Verified reviewer

Arts and Crafts, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Best bang for the buck

Overall I am happy with the service and plan to continue using them, and hope to continue seeing improvements. One other thing I'd like to see in the future are suggestions for how to effectively post to each site. For instance, twitter and Linkedin seem to react better to links than pictures in our case.

PROS

After lots of research I went with Oneup. There are lot of companies today that provide similar services. I choose Oneup for a couple of main reasons. 1) I felt that the price range was lower than many 2) It posts to google business pages which is an uncommon feature that I wanted. I started with the free-trial, and decided after playing around with it that I enjoyed how easy it was to navigate.

CONS

I am giving it a 4 star review however because there are some areas in which I would like to see improvement. 1) When posting to instagram/twitter, I have to guess hashtags. Unlike when posting directly to instagram, you cannot see which hashtags are used and which aren't. 2) I can only post 1 picture or 1 video for each post. Most of the time it works fine for our purposes, but I am always annoyed when I end up needing to go directly to the instagram instead to post the same thing with more pics/videos. Also, I cannot edit photos or videos as you can on instagram. It has none of the filters or video cutting tools available. 3) When a post fails, it gives a reason which is usually impossible to comprehend and usually wrong. Most of my second twitter posts fail for instance...I don't know why, I think its just a glitch. On a plus side customer service is very responsive and helpful.

Vendor Response

Thanks for the feedback Vanessa :) Since you published this review, we have actually added a hashtag suggestion feature, where it shows you popular hashtags related to your keyword. OneUp also supports multi-image posts now :) It looks like most of your failed Twitter posts had images with very large dimensions. We've added a feature that automatically resizes images when they are too small, so they publish successfully, so you should never have this issue again :)

Replied July 2021

Natasha

Retail, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Super useful for Google My Business

Great customer service and good tool.

PROS

It was super easy to post on multiple Google My Business pages at once.

CONS

Some posts would not publish without reasoning.

Nick

Entertainment, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

WOrks well

PROS

I use this to post across a different platforms, it helps to be active on social media and save time.

CONS

the limits on numbers of platforms that can be posted to are aggravating but the cost of the product is low.

Vendor Response

Thanks for the review Nick, glad to hear you are enjoying OneUp :)

Replied May 2023

Tori

Entertainment, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Love the scheduling feature!

PROS

As the social media manager of 450+ franchise Facebook accounts I love how easy it is to blast post to all pages at once. OneUp has made this process much easier for our business in comparison to other competitors.

CONS

How certain posts fail due to Facebook's security issues.

Reasons for switching to OneUp

They did not work well with a franchise like ours

Vendor Response

Thanks Tori, glad to hear you are enjoying OneUp :)

Replied December 2021

Su

Media Production, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

The best tool for LinkedIn post automation

Overall I think the tool comes with all the features you need to generate a content plan that saves a lot of time and automates the process of posting interesting stuff on a regular basis. It is very easy to use and the support team always answers my questions within hours. I am very thankful for this amazing experience I have made with OneUp and I am looking forward to see what kind of features they will launch next.

PROS

I really enjoy the user experience within the tool, it's very intuitive. The tool comes with a lot of helpful features just like the canva integration, the timeslot and category section and the opportunity to automate my posts also in my private linkedin profile. I also prefer the tool because it makes planning my posts simple and fun. Also, I really like the fact that I can add images, videos or links to my postings. I use OneUp everyday to schedule my posting ideas and it helps me to organize my postings and saving time by automating the posting process. I can definitely recommend using OneUp to all LinkedIn users who want to generate more followers by posting frequently.

CONS

I was searching for a tool like this for months and I wish I had found OneUp earlier!

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Perfect tool and better customer service

It makes your life simpler and helps you optimize the resources of medium and small business. It's perfect!

PROS

It is very complete and easy to use so it saves you a lot of time (and money!). Plus the customer service is the best! Always received the attention needed in a few hours and it's always been helpful and personalized.

CONS

I can't think of anything bad right now. All my experience has been good so far!

Reasons for switching to OneUp

After trying both I prefer this one

Vendor Response

Happy to hear that OneUp has saved you time and money :)

Replied July 2020

Rodney

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Hands Down! The Best Social Media Automation

Rep. is one of the most patient and helpful human I know! Tech support is on par I never have to wait days for a response like " Social Tap or Hootsuite " He cares about his customers and will do whatever he needs to do! I can truly call him my friend. Rep. has even team-viewed with me and got on the phone so I could explain to him everything I wanted to add. All addons that every other company said are impossible to do rep. had them done for me. Your not just a number to OneUP, The will give you personal attention and help you with whatever you need.

PROS

All the features I need to make my social media business runs like clock work. Very easy to use and setup! Has not crashed or lost all my work like so many others! More great features being added! Very adaptable Custom addons tailored to my business Bulk uploader in csv format There are many features in the works that I know everyone will love to have!

CONS

There is no cons to this wonderful software if I need something added it gets done.

Vendor Response

Thanks for the review Rodney!

Replied April 2019

Ab

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

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