OutboundEngine is a cloud-based marketing automation solution targeting small and midsize companies. It caters to real estate, insurance, mortgage, financial advisors, automotive, wellness, legal and marketing industries. Primary features include marketing automation, social CRM, Web self-service and knowledge management applications.

OutboundEngine can generate automated email newsletters. These email campaigns include shareable content. They have links for clients to recommend businesses to friends. Users are notified when clients recommend them and they can reach out directly to them. Users have access to a dashboard that displays campaigns before they are sent, check on previous campaigns, view success rates and manage contact lists.

OutboundEngine is priced per month. It is offered worldwide. OutboundEngine offers customer support, such as setting up Facebook business pages, LinkedIn profiles and Twitter accounts for users.



7 Reviews of OutboundEngine

Overall rating

3.5 / 5 stars

Showing 1 - 7 of 7 reviews

November 2018

Zaryab from zlien

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

November 2018

No results and waste of time in the long run

Pros

Easy account set up and contact list import that scrubbed my contacts to make sure they were active and real.

Cons

High cost. Irrelevant content that is being posted. They use the same content for all their users so if you have a friend or competitor using them as well you will both be putting out the same automated irrelevant content on all your social media. They sales is very high pressure and a lot of lies take place. They lock you in to a 1 year contract as well that is impossible to end even when they are not following through on their promises.

April 2018

Danielle from Danielle Lazier + Associates

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Good program for email blasts

Helpful with my newsletter blasts

Pros

The feature to see how many people opened and/or clicked on my newsletters give me the ability to see what my clients are interested in.

Cons

The design capabilities seem limited. I would prefer it to give me more abilities to customize my newsletters.

October 2017

Shelley from Town and Mountain Realty

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2017

I have helped agents set up and use this program to help them keep up with Social Media posting.

Pros

I like that once you set it up you don't really have to think about it much more after that and it automatically sends out content at specified times for you.

Cons

I really do not like that it sends the same content out for different customers, it doesn't let you customize the articles themselves to add you own flair to it either.

October 2017

Bill from Taylor & Associates Insurance Agncy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2017

People there are great. Used customer service several times with very high service every time.

Content for my social media and a newsletter email for my clients.

Pros

Content is good and the delivery is great. They do both email newsletters and social media posting to the top major ones.

Cons

You cannot customize the content. It would be useful to have some more control of the details of the content.

October 2016

bobby from isdc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

great social media tool

Great social media tool. It makes managing my social media posts and interactions easy and automated.

May 2016

Heather from Affiliated Brokers Insurance

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

Great Program that creates our newsletters for us!

Outbound Engine creates our newsletters for us, giving us time to take care of business. Newsletters look professional and content is all relevant to our insurance business.

October 2017

Anonymous

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017